Experts Reviews · Company report
Autohaus Social logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%92+6.5Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Autohaus Social

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #156Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 444 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Autohaus Social is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Autohaus Social is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Autohaus Social is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Autohaus Social is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Autohaus Social is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Autohaus Social is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Autohaus Social for 8 kinds of job.

Autohaus Social for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Brake service & repair” · showing 20

Madison7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service, way more knowledgeable than the dealership, and less expensive. Definitely recommend.

BrakesBrake service & repair
AnsleyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These guys are fantastic. Id gotten quoted somewhere else & when I called Autohaus, they got me in next day for brakes & rotors AND were half the price of the first garage I’d called. To top it all off, they’re incredibly nice in person too!

Great priceBrake service & repair
EHRLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had such a great experience at Autohaus Social. From the moment I walked in, everything felt easy and transparent. Their pricing is straightforward, and the team explained everything clearly without any pressure. The owners are incredibly personable, knowledgeable, and genuinely kind, which made the whole visit…

Reasonable priceBrake service & repairOil change
RaulLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They always do great work and make cost effective recommendations. I’ve been to other Audi mechanics over the last 15+ years and I can honestly say that Autohaus social is definitely the best. So happy they are walking distance from my house!

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
JosephLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Autohaus Social was fantastic as usual. Honest, professional, efficient, affordable and kind. They provide pictures and videos so you can actually see any issues they find so you feel confident that the work they are suggesting is correct and honest. I will not take my Mercedes anywhere else. Thank you to Joseph for…

Auto maintenanceBrake service & repairBrakes
CorinLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All the guys there are very nice and they have provided very fair quotes for all services needed on my Porsche Macan S. I have gotten quotes from other shops and Autohaus is the best. They are not cheap, but they do a great and compete job and I will continue to go back. I am very glad I found this place!

Air & cabin filter replacementBrake service & repairBrakes
RomanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time getting my VW Jetta serviced since moving to Atlanta…I previously would get my service done at a dealership so this was a new experience for me. It was great! The staff were all very nice, they had a great facility to stay in and do some work while you wait. I will definitely be returning for future service!👍🏻

Brake service & repairBrakesOil change
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been taking my M3 to Autohaus Social since they first opened their doors. I appreciate this shop more with every visit. They always exceed my expectations. Great at communicating with the customer with personalized attention. This is the shop I was always looking for. So glad I found it!

Brake service & repairAuto engine diagnosticGeneral repairs & maintenance
ShanikaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dropped the truck off at 8am and was greeted by the entire team the prices are amazing and so is team as well I most definitely recommend these guys if you have a foreign luxury car

Brake service & repairBrakes
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend!!! Great customer service and professional service. We have been utilizing Autohaus Social since November of 2019. I recently brought my 2012 VW Golf R to Autohaus Social for an inspection and some routine maintenance. They completed an oil change and inspected my brakes. Brakes were fine; however…

Customer photo from Jeremy's reviewCustomer photo from Jeremy's review
Brake service & repairAuto engine diagnosticGeneral repairs & maintenance
Elika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top notch service. Employees are very knowledgeable and happy to explain every process.

Brake service & repairOil change
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience - highly professional / knowledgeable staff. Would recommend to anyone seeking reliable service on a german car.

Brake service & repairOil change+ Quality+ Professionalism
Rima7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Autohaus Social is a great place! They were able to get me in for service sooner than my scheduled date and provided a high level of meticulous service throughout the entire process. Everyone (Tristan, Joseph, Noah) was accommodating and knowledgeable and did not try to deceive their way through like the…

Brake service & repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
maiLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Autohaus Social performs all service and maintenance on my 2013 Golf R and 2018 Audi RS3. They are subject matter experts who are as meticulous as I am. They treat my vehicles as if they were the owners; no issues glossed over. Autohaus Social has an incredibly straight forward and convenient web-based text /…

Customer photo from mai's review
Body & TrimBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff is very helpful and professional. It was a quick and seemless process to get my BMW M4 serviced. Significantly better than any other shop or BMW dealership maintenance dept. Would highly recommend.

Brake service & repairOil change
Victoria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful experience! I will be taking my VW Jetta here for as long as I live in Atlanta.

Air & cabin filter replacementBrake service & repairOil change+ Professionalism
Ren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Autohaus Social is awesome. Serviced my 2014 VW Jetta SportWagen TDI there for a year and the vehicle was always returned in excellent shape. Communication with the shop is excellent. They have an online portal that allows you to interact with the staff before and during the repair. I now bring my 1999 Porsche 911…

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I became a customer of Autohaus after moving Intown and have come to only trust the guys at AS with my vehicle. I have always had an honest, pleasant experience and would recommend them for all your automotive needs . If they are unable to fix the problem they will refer you to someone who you can trust. 💯

Body & TrimBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional, informative, trustworthy, friendly concierge service experience! These guys are the best!! I just took my Range Rover in for some brake work. They keep you informed with text updates, and send pictures as needed to help you make informed decisions about the service of your vehicle. They are…

Brake service & repair+ Punctuality+ Quality+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always have good experience with Autohaus. They’re extremely professional and offer fair prices on the work. Would highly recommend!

Brake service & repairOil changeWheel alignment+ Quality+ Professionalism

Show more brake service & repair reviews (12 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 58%Overpriced 11%Not sure 5%

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