Experts Reviews · Company report
Autohaus Social logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%92+6.5Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Autohaus Social

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #156Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 444 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Autohaus Social is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Autohaus Social is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Autohaus Social is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Autohaus Social is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Autohaus Social is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Autohaus Social is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Autohaus Social for 8 kinds of job.

Autohaus Social for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 139
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Electrical repair”

BenjaminLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I really cannot say enough good things about Autohaus Social. Noah at the front desk gave me one of the greatest customer service experiences in recent memory with exemplary communication and enthusiastic service, and the mechanic that worked on my Mercedes, Symmetry, was incredibly knowledgeable and skilled in her…

Reasonable priceElectrical repair
ForrestLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Didn't end up being able to fix the issue I had but they were super professional, polite and knowledgeable. Nice enough to waive the fees too. Would recommend.

Customer photo from Forrest's review
Great priceElectrical repair
JasonLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I knew that they were going to find a lot of things in the X3 that I deliver, but really had no idea other than word-of-mouth issues based upon sounds heard while driving. The team at autohaus went through a very thorough inspection of those issues and went deeper and found further issues that needed to be…

Reasonable priceElectrical repairTiresSteering & suspension repair
Girard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend, great service, friendly people, with a great location.

Air conditioningElectrical repair
Nathalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome group of professionals. Friendly service with high quality results. Confident that my Porsche is being handled by guys who know their stuff. Highly recommended.

ElectricalElectrical repairGeneral repairs & maintenance
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you’re looking for a good trust worthy mechanic this is the place. My car was in and out the next day, and communication from my service advisor was fantastic. I got an immediate response every time I called and the their online interface is extremely easy to use and very informative. I won’t be taking my car anywhere else.

Auto engine diagnosticElectrical repairGeneral repairs & maintenance
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Autohaus Social is GREAT! They've worked on 2012 Mini convertible for a few years now. Each time I have to take in everyone is very nice. They answer my questions: what's wrong with it, why did that happen, when will I get it back and of course about how much it will cost. This last time they were booked 2 weeks out…

Auto engine diagnosticElectrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sylvia15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joseph and Tristan are awesome. Customer service is excellent.

Air & cabin filter replacementBatteryAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

So- I recently brought these guys a disaster of used 997 turbo I had just purchased with a TON of problems. They were able to wade through mess, offer great options for both economy and performance, and get it all coordinated and fixed. If you find yourself in the same position, rest assured this shop can handle…

BatteryElectricalElectrical repair
Que10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These fellas are extremely professional and take a true sense of pride in their service. I appreciate their broad knowledge of German autos specifically and their genuine interest in each customer’s plan for their vehicle. They’re typically rather busy, so be sure to reserve ahead. Notwithstanding, they’ve also…

Air & cabin filter replacementBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Wade13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys at Autohaus are great. I have a VW 95 Cabrio and. not many experts in the area (country) willing to tackle. They took it all on, accomplished everything from general upkeep to the never ending electrical work that the Cabrio loves to have. Price was fair for the service, and really good for the speciality level of service. I am hooked!

Auto engine diagnosticElectrical repairGeneral repairs & maintenance+ Quality+ Professionalism
Genevieve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have brought my 2006 Mini Cooper in several times over the last few years- I appreciate the transparency and continual communication while my car is in the shop- the online system documents everything including photos of the repairs and is really easy to use. Their customer service is very friendly and I am very…

Electrical repairGeneral repairs & maintenanceOil change
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been to Autohaus Social twice, and it is where I'll be taking my VW from here on out. Scheduling my most recent appointment was quick, painless, and they got me in way sooner than I thought they'd be able to. They communicate well and I've never got whiff of them trying to perform any more work than was…

Electrical repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 58%Overpriced 11%Not sure 5%

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