Experts Reviews · Company report
Autohaus Social logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%92+6.5Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Autohaus Social

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #156Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 444 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Autohaus Social is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Autohaus Social is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Autohaus Social is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Autohaus Social is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Autohaus Social is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Autohaus Social is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Autohaus Social for 8 kinds of job.

Autohaus Social for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 216

All 76 Google reviews tagged “General repairs & maintenance” · showing 20

KaceyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The team here is fantastic and trustworthy. Did some significant work on my GTI and they were extremely reasonable about pricing given the amount of work that needed to be done. Also they were honest about things that my car needed vs things that could absolutely wait to have done so I didn't break the bank.…

TransmissionSteering & suspension repairGeneral repairs & maintenance
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Autohaus Social goes above and beyond providing "white glove service" at a reasonable price. What more could you ask for?

General repairs & maintenanceAuto maintenanceBattery
RajaiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My first time coming here with my car was great. the second time for an oil change great and when we ran into a small issue everything was handled with grace and professionalism. I trust them with my car, and with my car being an older BMW model i can rely on them to keep things consistent and reliable. I appreciate…

General repairs & maintenanceOil changeService not listed
RaulLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They always do great work and make cost effective recommendations. I’ve been to other Audi mechanics over the last 15+ years and I can honestly say that Autohaus social is definitely the best. So happy they are walking distance from my house!

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
JosephLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Autohaus Social was fantastic as usual. Honest, professional, efficient, affordable and kind. They provide pictures and videos so you can actually see any issues they find so you feel confident that the work they are suggesting is correct and honest. I will not take my Mercedes anywhere else. Thank you to Joseph for…

Auto maintenanceBrake service & repairBrakes
Phillip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best independence German repair shop in the city. Fair, honest and consistent.

General repairs & maintenance
KentLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Autohaus Social completed the annual maintenance on my Porsche 911 and, in a word, their work was superb. Their scheduling, customer relations, availability to answer questions, outreach to ensure the customer remains informed during the process, and finished work product are all first rate. With an obvious…

General repairs & maintenanceTires
Willow5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Autohaus Social is AMAZING, I have a 2008 VW Beetle convertible and took my car there after buying it used to get it in good shape. These guys are super nice and cool and they know what they're doing, I'm thrilled with their work on my car! They also use an awesome online interface that allows you to really…

Auto maintenanceAuto engine diagnosticEngine repair
AylaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I bought a used Audi back in December, and almost immediately realized that it was in undriveable condition. As a first-time buyer, I really had no idea what I was doing, and I spent months trying to figure out where to bring the poor thing. The hunt brought me to Autohaus Social, where I talked to Joseph over the…

Auto maintenanceGeneral repairs & maintenance
William15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been giving and sending business to these folks for several years. Top notch sales and technical team who know german autos. Its hard to find a reputable service shop, you can find that with Autohaus Social.

General repairs & maintenance
CorinLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All the guys there are very nice and they have provided very fair quotes for all services needed on my Porsche Macan S. I have gotten quotes from other shops and Autohaus is the best. They are not cheap, but they do a great and compete job and I will continue to go back. I am very glad I found this place!

Air & cabin filter replacementBrake service & repairBrakes
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I live in Norcross and it was well worth the couple of Uber rides I took to bring my car in for work. Very much a pleasure to work with these folks. Brought my 2003 BMW Z4 E85 roadster in to retrofit (add) the "Sport" button. They did the ECU programming without a hitch. Also diagnosed and repaired an annoying…

ElectricalGeneral repairs & maintenance
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wouldn’t take my Audi anywhere else in Atlanta. Best use of technology by any mech shop, makes for easy and efficient communication and service approvals.

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
Dave3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the scheduling to the overall experience, these guys are top-notch. They are honest car enthusiasts and really care about your vehicle and your experience. Highly recommend! And it’s a social hangout where you can talk to other folks, grab a drink, and just hang out…whether you’re getting your vehicle serviced or not. Really cool concept!

Auto maintenanceGeneral repairs & maintenance
AnandLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The entire team was friendly and helpful. They were able to diagnose and solve a problem my BMW had that other shops had dismissed or treated as a non-issue. The team stayed in touch with me to keep me updated on the expected work, parts delivery, and overall timeline of the work. Highly recommend for any owners of German cars!

BrakesGeneral repairs & maintenance
SeanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

New to the Atlanta area and have been looking for a good shop to bring my GTI to and found Autohaus as a convenient option to the midtown area. They were extremely transparent and quick to provide quotes for the work I wanted done to my car. Their online portal is also great to see a history of correspondence and…

General repairs & maintenance
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The ENTIRE team at Autohaus Social were a great pleasure to deal with. In an effort to be ready for mountain driving, I had them do an overall inspection and mount/road force balance new tires. I could not be happier with the experience, the service, or the confidence the car inspired. It instilled a great deal of…

General repairs & maintenanceTiresVehicle Inspection
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been taking my M3 to Autohaus Social since they first opened their doors. I appreciate this shop more with every visit. They always exceed my expectations. Great at communicating with the customer with personalized attention. This is the shop I was always looking for. So glad I found it!

Brake service & repairAuto engine diagnosticGeneral repairs & maintenance
Joan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

6/28/22 Review Update: Took my Mini in again, several Indicators had lit up. Car was repaired in record time but when I picked it up the Check Engine light came on again. I pointed that out & Joseph reset it saying it may/may not be a problem that may need parts/repairs & to bring it back if it happens again.…

Engine repairGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If the service I received on my ancient 2005 Beetle convertible (complete with leaking top) is any indication, these folks are complete professionals, with a business model that seems to include not only treating even little old lady types with courtesy, but also with respect. I never felt talked-down-to, my…

Engine repairGeneral repairs & maintenance

Show more general repairs & maintenance reviews (56 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 58%Overpriced 11%Not sure 5%

Jobs customers hired them for

Compare with