Experts Reviews · Company report
Autohaus Social logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%92+6.5Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Autohaus Social

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #156Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 444 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Autohaus Social is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Autohaus Social is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Autohaus Social is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Autohaus Social is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Autohaus Social is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Autohaus Social is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Autohaus Social for 8 kinds of job.

Autohaus Social for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “Oil change” · showing 40

Chassity6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

A highly recommend AutoHaus Social! It’s an excellent place to go for car repairs. They offer great customer service, excellent communication, and reasonable pricing. The work they do is also top-notch!

Great priceAuto maintenanceOil change
RaveilLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

As a first time guy owning a German car they are great Noah will get you right !!

Customer photo from Raveil's review
Air & cabin filter replacementTiresElectrical
chrisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Autohaus Social did an APR tune on my Audi. I had not heard of them before but they will now be my new go to for any work I need. Very cool building with an awesome waiting lounge. Joseph and team were very polite, fun to talk to, and I look forward to going there again. Thanks !!!!

Great priceTiresAuto engine tuningOil change
Triby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I took Lady, my 2024 Audi Q3, for my first oil change at Autohaus Social, and I came away saying my sweet ride enjoyed a day at the spa. Making an appt and checking in was easy .The waiting area is nice and spacious, and I quietly watched a few Netflix episodes while Lady was being serviced. Great job guys, and I'll see you in 7K miles.

Reasonable priceVehicle InspectionOil change
JasonLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I knew that they were going to find a lot of things in the X3 that I deliver, but really had no idea other than word-of-mouth issues based upon sounds heard while driving. The team at autohaus went through a very thorough inspection of those issues and went deeper and found further issues that needed to be…

Reasonable priceElectrical repairTiresSteering & suspension repair
EHRLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had such a great experience at Autohaus Social. From the moment I walked in, everything felt easy and transparent. Their pricing is straightforward, and the team explained everything clearly without any pressure. The owners are incredibly personable, knowledgeable, and genuinely kind, which made the whole visit…

Reasonable priceBrake service & repairOil change
RajaiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My first time coming here with my car was great. the second time for an oil change great and when we ran into a small issue everything was handled with grace and professionalism. I trust them with my car, and with my car being an older BMW model i can rely on them to keep things consistent and reliable. I appreciate…

General repairs & maintenanceOil changeService not listed
RaulLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They always do great work and make cost effective recommendations. I’ve been to other Audi mechanics over the last 15+ years and I can honestly say that Autohaus social is definitely the best. So happy they are walking distance from my house!

Reasonable priceAir & cabin filter replacementTiresGeneral repairs & maintenance
AllenLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend Autohouse Social. I used them for the first time for an oil change on a 2005 VW Jetta TDI. They kept me posted on the work being done and completed it in a timely manner. The staff was very professional and helpful.

Reasonable priceOil change
Riis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Autohaus Social is constantly going above and beyond the expectations of a mechanic. Honest, dependable, efficient, and most importantly trustworthy. Trusting a mechanic with your car is rare. I wouldn't go anywhere else.

Auto engine diagnosticEngine repairExhaust
MLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had 6 various Porsche models over the years and these guys are my go to for services - oil changes, brakes, etc. Right now I have a Carrera 4s cab and Macan Turbo. Not only are these guys able to get you in in a timely manner, they are located much closer to my home than the dealerships. The guy working…

BrakesOil changeVehicle Inspection
Chadidscha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After discovering this business by pure chance (due to my car breaking down on the same street), I was glad it happened nearby Autohaus Social. Joseph and staff offered to have my car looked at without any urge. Ultimately, I am pleased with the end-result and the business’ integrity has earned them a returning customer.

Oil changeVehicle InspectionService not listed
CorinLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All the guys there are very nice and they have provided very fair quotes for all services needed on my Porsche Macan S. I have gotten quotes from other shops and Autohaus is the best. They are not cheap, but they do a great and compete job and I will continue to go back. I am very glad I found this place!

Air & cabin filter replacementBrake service & repairBrakes
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wouldn’t take my Audi anywhere else in Atlanta. Best use of technology by any mech shop, makes for easy and efficient communication and service approvals.

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
RomanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time getting my VW Jetta serviced since moving to Atlanta…I previously would get my service done at a dealership so this was a new experience for me. It was great! The staff were all very nice, they had a great facility to stay in and do some work while you wait. I will definitely be returning for future service!👍🏻

Brake service & repairBrakesOil change
sofia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best auto shop in town! I was having some engine issues with my Volkswagen Beetle and they went above and beyond to help fix the issue. The repair was an extremely unique situation which was tough to pinpoint at first but they worked until they figured it out. At one point I thought the car was never going to run…

Auto maintenanceElectricalAuto engine diagnostic
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had trouble with my BMW 3 series and they did a great job of identifying the issues and fixing them the same day. Great experience with the staff too. You can really tell that they are passionate about what they do. I would highly recommend them!

BatteryEngine repairOil change
DenisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and detailed folks. They really know their Porsches and have handled my oil changes and detailed inspection very well. I strongly recommend Autohaus Social.

Oil changeService not listed
Jeremy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend!!! Great customer service and professional service. We have been utilizing Autohaus Social since November of 2019. I recently brought my 2012 VW Golf R to Autohaus Social for an inspection and some routine maintenance. They completed an oil change and inspected my brakes. Brakes were fine; however…

Customer photo from Jeremy's reviewCustomer photo from Jeremy's review
Brake service & repairAuto engine diagnosticGeneral repairs & maintenance
Kam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have a Porsche Panamera 4. They do a great job every time I take it there! Great customer service just like a Porsche Dealership!

General repairs & maintenanceOil change
Elika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top notch service. Employees are very knowledgeable and happy to explain every process.

Brake service & repairOil change
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Autohaus Social is hands down one of the best auto shops I've been to. They treat every customer with so much respect and are very transparent about the whole process. They keep you updated with the status of your car through a very convenient online portal, and all the staff are a joy to talk to. Highly recommend.

Engine repairOil change
Nathalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome group of professionals. Friendly service with high quality results. Confident that my Porsche is being handled by guys who know their stuff. Highly recommended.

ElectricalElectrical repairGeneral repairs & maintenance
Jodene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly staff offering excellent service that costs less than the dealer. They send you text message updates, and allow you to easily elect what service you want and don't want, with no pressure.

Oil change
Keisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is my second service with Autohaus Social. They are always professional and proficient. I would definitely recommend.

Oil change
KatherineLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Autohaus has serviced my car two times. I'm very happy with the communication and their work. Highly recommend!

Auto engine diagnosticOil change
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Autohaus Social is GREAT! They've worked on 2012 Mini convertible for a few years now. Each time I have to take in everyone is very nice. They answer my questions: what's wrong with it, why did that happen, when will I get it back and of course about how much it will cost. This last time they were booked 2 weeks out…

Auto engine diagnosticElectrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Ravi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am thrilled to have found this gem and that too right in my neighborhood. It is not easy for me to trust my car for maintenance service with anyone. I was referred to Autohaus Social by a couple of friends and they did not steer me wrong. Right from the introductory call, the follow ups, moving me up on the…

Oil change+ Punctuality+ Quality+ Professionalism
William12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Autohaus offers top tier customer service in an industry that is often lacking it. I'll be coming to them exclusively going forward with all repair and maintenance needs for my Audi.

Oil change+ Professionalism+ Value
Phil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience - highly professional / knowledgeable staff. Would recommend to anyone seeking reliable service on a german car.

Brake service & repairOil change+ Quality+ Professionalism
RenaldoLocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the place to go for your car! The team is very professional and treats everyone with respect when they walk in the door. I love the update system where you can see what's going on with your vehicle every step of the way and leave notes for the shop as well. They treated me and my old Passat the same way they…

A/C installation & repairOil change+ Punctuality+ Professionalism
Lauren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Let me start by saying that I am NOT a car person and I generally hate dealing with getting my VW Jetta serviced. These people were amazing— so hospitable and knowledgeable, and the shop itself is gorgeous. I my Jetta and I will absolutely be returning!

General repairs & maintenanceOil changeTires+ Punctuality+ Quality+ Professionalism
Sylvia15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joseph and Tristan are awesome. Customer service is excellent.

Air & cabin filter replacementBatteryAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
maiLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Autohaus Social performs all service and maintenance on my 2013 Golf R and 2018 Audi RS3. They are subject matter experts who are as meticulous as I am. They treat my vehicles as if they were the owners; no issues glossed over. Autohaus Social has an incredibly straight forward and convenient web-based text /…

Customer photo from mai's review
Body & TrimBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Nikoloz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great and honest crew!

Oil change+ Punctuality+ Quality+ Professionalism
PatrickLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Autohaus Social is a stand out amongst automotive repair shops and is distinctive in its quality of service, professionalism of staff, and precision in diagnostics. The work is performed by master technicians and people who have a passion for high end automobiles. That passion, precision and professionalism is why…

Air & cabin filter replacementBatteryBrakes+ Quality+ Professionalism+ Value
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The staff is very helpful and professional. It was a quick and seemless process to get my BMW M4 serviced. Significantly better than any other shop or BMW dealership maintenance dept. Would highly recommend.

Brake service & repairOil change
Victoria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wonderful experience! I will be taking my VW Jetta here for as long as I live in Atlanta.

Air & cabin filter replacementBrake service & repairOil change+ Professionalism
Ren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Autohaus Social is awesome. Serviced my 2014 VW Jetta SportWagen TDI there for a year and the vehicle was always returned in excellent shape. Communication with the shop is excellent. They have an online portal that allows you to interact with the staff before and during the repair. I now bring my 1999 Porsche 911…

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Que10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These fellas are extremely professional and take a true sense of pride in their service. I appreciate their broad knowledge of German autos specifically and their genuine interest in each customer’s plan for their vehicle. They’re typically rather busy, so be sure to reserve ahead. Notwithstanding, they’ve also…

Air & cabin filter replacementBrakesAir conditioning+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 58%Overpriced 11%Not sure 5%

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