Experts Reviews · Company report
Autohaus Social logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%81+19.6Value 14%98+13.9Replies to reviews 7%92+6.5Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Autohaus Social

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #156Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 444 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Autohaus Social is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Autohaus Social is better than 81% of auto repair shops.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Autohaus Social is better than 90% of auto repair shops.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Autohaus Social is better than 98% of auto repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Autohaus Social is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Autohaus Social is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Autohaus Social for 8 kinds of job.

Autohaus Social for steering & suspension repair

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Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 218

All 20 Google reviews tagged “Steering & suspension repair”

KaceyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The team here is fantastic and trustworthy. Did some significant work on my GTI and they were extremely reasonable about pricing given the amount of work that needed to be done. Also they were honest about things that my car needed vs things that could absolutely wait to have done so I didn't break the bank.…

TransmissionSteering & suspension repairGeneral repairs & maintenance
JasonLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I knew that they were going to find a lot of things in the X3 that I deliver, but really had no idea other than word-of-mouth issues based upon sounds heard while driving. The team at autohaus went through a very thorough inspection of those issues and went deeper and found further issues that needed to be…

Reasonable priceElectrical repairTiresSteering & suspension repair
Jim10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wouldn’t take my Audi anywhere else in Atlanta. Best use of technology by any mech shop, makes for easy and efficient communication and service approvals.

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
Nathalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome group of professionals. Friendly service with high quality results. Confident that my Porsche is being handled by guys who know their stuff. Highly recommended.

ElectricalElectrical repairGeneral repairs & maintenance
maiLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Autohaus Social performs all service and maintenance on my 2013 Golf R and 2018 Audi RS3. They are subject matter experts who are as meticulous as I am. They treat my vehicles as if they were the owners; no issues glossed over. Autohaus Social has an incredibly straight forward and convenient web-based text /…

Customer photo from mai's review
Body & TrimBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
PatrickLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Autohaus Social is a stand out amongst automotive repair shops and is distinctive in its quality of service, professionalism of staff, and precision in diagnostics. The work is performed by master technicians and people who have a passion for high end automobiles. That passion, precision and professionalism is why…

Air & cabin filter replacementBatteryBrakes+ Quality+ Professionalism+ Value
KeneshaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so happy that I took my car to Autohaus. My experience was great and my Porsche Macan was serviced well. I will definitely be returning for other services. Thanks for the the great work

Air & cabin filter replacementBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Que10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These fellas are extremely professional and take a true sense of pride in their service. I appreciate their broad knowledge of German autos specifically and their genuine interest in each customer’s plan for their vehicle. They’re typically rather busy, so be sure to reserve ahead. Notwithstanding, they’ve also…

Air & cabin filter replacementBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I became a customer of Autohaus after moving Intown and have come to only trust the guys at AS with my vehicle. I have always had an honest, pleasant experience and would recommend them for all your automotive needs . If they are unable to fix the problem they will refer you to someone who you can trust. 💯

Body & TrimBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Miles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been extremely happy with the service and the quality of work performed by the team at Autohaus. They are honest, trustworthy and knowledgeable about every aspect of my 2002 BMW 330CI. This is one of the best shops I have worked with over the years that delivers and stands behind their work.

BrakesAuto engine diagnosticEngine repair+ Professionalism
Timothy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Let me tell you folks, this place is great. I just moved into town and was looking for European Car Service and this is it. No one will ever touch my rides, except for Autohaus Social. Great Jobs guys.

Steering & suspension repair+ Quality
PatrickLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nash, Joseph, Tristan and team care about their customers just as much as they do the vehicles they service. And if their quality of work is the measurement of their care the only way to describe it is top notch. Perhaps one of the best part of my 1st and many future visits with Autohaus Social is their…

Engine repairGeneral repairs & maintenanceSteering & suspension repair+ Punctuality+ Quality+ Professionalism
AustinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are the best around! I’ve been taking my BMW and Range Rover to AutoHaus and they’ve always been timely, honest, and respectful of my vehicles. Plus the prices are widely better than the dealerships. Thankful to have a shop like this one here intown.

Brake service & repairBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Genevieve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have brought my 2006 Mini Cooper in several times over the last few years- I appreciate the transparency and continual communication while my car is in the shop- the online system documents everything including photos of the repairs and is really easy to use. Their customer service is very friendly and I am very…

Electrical repairGeneral repairs & maintenanceOil change
BradenLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Since buying an early 2000's M-series BMW I have used them to fix the (many) things that need fixing on these cars. I could not be happier with the service they provide and the quality of work that is done. In addition to that, prior to COVID they have a fantastic space to work or hangout while they are working on…

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
MaratLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nash and the entire Autohaus team are a pleasure to work with. Their professionalism, attention to detail and product knowledge are top notch. They got my 997 911 dialed in with a perfect alignment, did a full 60k service, and installed new Rennline motor mounts without breaking the bank. Life long customer right here. Thanks amigos!

Auto engine diagnosticEngine repairSteering & suspension repair+ Punctuality+ Quality+ Value
GeorgeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very personable and professional people. I feel they are very honest and not out to increase the bill. I highly recommend them.

Oil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve been taking my Audi S3 to Autohaus Social since they opened, and have had 100% positive experiences, from performance modifications, general maintenance/repair, and track day inspections. They are serious car enthusiasts, friendly, professional, and very knowledgeable.

Brake service & repairGeneral repairs & maintenanceOil change+ Quality+ Professionalism
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

It's great to have your car worked on by genuine car enthusiasts. It's evident that they truly enjoy what they do, and take pride in the work done. Completely satisfied having my Audi worked on at Autohaus Social, and will definitely be back!

Oil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Leslie5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 58%Overpriced 11%Not sure 5%

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