Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Automotive Professionals and Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Automotive Professionals and Repair

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #197Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 257 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Automotive Professionals and Repair is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Automotive Professionals and Repair is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Automotive Professionals and Repair is better than 26% of auto repair shops.D
26

Reviews for your job

Customers hired Automotive Professionals and Repair for 8 kinds of job.

Automotive Professionals and Repair for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 174

All 7 Google reviews tagged “Engine repair”

H.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The BEST automotive shop in Atlanta. I've been a customer of AP for over 25yrs. The new ownership, management and technicians continue the tradition of excellent service. Jay, John, and Conner are a standout crew. If you want your vehicle repairs done right.. Go here!

Engine repairOil changeSteering & suspension repair
NicholasLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome shop! I have used them several times and they are always very quick, reasonable and knowledgeable. Several times they have even helped at no charge for a simple thing. I really appreciate how well they communicate and their honesty. Highly recommend!

Auto A/C rechargeElectricalEngine repair
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It's so hard to find a great service repair shop nowadays but I got to say that I'm soooo glad I found this shop. Great customer service from the jump, unbeatable pricing, and quality work. What more can you ask for. I will using this shop for all my service needs.

Engine repair
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks to the team at Automotive Professionals for helping to fix my Mom's car! They were quick, customer service oriented and have competitive pricing. Conner and Jay will be my new go to repair shop.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Zoe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Car issues and maintenance have long been incredibly frustrating and stressful for me. Finding this auto shop has completely changed that. This shop is committed to making sure you understand exactly what is going on with your car. They are always honest and do a lot of teaching on the best ways the maintain your…

Auto engine diagnosticElectrical repairEngine repair
Lacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best around! Wish I could give Them 10 stars.

A/C installation & repairEngine repairGeneral repairs & maintenance+ Quality+ Professionalism
RayLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I've been going to Automotive Professionals for years. Sandy, Lance and team are straight shooters and do amazing work. EXTREMELY TRUSTWORTHY. Not something easily found in their business. Great people.

Air conditioningAuto engine diagnosticEngine repair+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic21—
Oil change20—
General repairs & maintenance17—
Electrical7—
Air & cabin filter replacement7—
Brakes7—
Engine repair7—
Air conditioning6—

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