Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Automotive Professionals and Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Automotive Professionals and Repair

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #197Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 257 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Automotive Professionals and Repair is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Automotive Professionals and Repair is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Automotive Professionals and Repair is better than 26% of auto repair shops.D
26

Reviews for your job

Customers hired Automotive Professionals and Repair for 8 kinds of job.

Automotive Professionals and Repair for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#111 / 216

All 17 Google reviews tagged “General repairs & maintenance”

Caryn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I recently had new brakes installed by Automotive Professionals while I was out of town. The pricing was great and they worked with me on the timing. Unfortunately, we had a miscommunication and my car wasn’t left outside for me to pick up as I came back in town on a Sunday. However, as soon as I contacted them…

General repairs & maintenance
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just 're' discovered this place. They reopened a while ago with new management - Same amazing service! Conner plugged/repaired my flat tire and remounted it for free. While I don't look forward to future car trouble, I do look forward to going back to Automotive Professionals to get it fixed right.

General repairs & maintenanceTires
Misty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After damaging the plastic front end of my car, the front was dragging on the ground with 125+ miles to get home. I arrived at this shop 10 minutes before they were to close. They started right away fixing the front bumper, skid plate and fenders so we could get home. They could work for a NASCAR team as they allowed us to travel safely home! Thanks J!

General repairs & maintenance
Samuel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super friendly, quick and transparent. Lobby was very comfortable and nicely decorated

General repairs & maintenance
NicholasLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome shop! I have used them several times and they are always very quick, reasonable and knowledgeable. Several times they have even helped at no charge for a simple thing. I really appreciate how well they communicate and their honesty. Highly recommend!

Auto A/C rechargeElectricalEngine repair
Robyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So happy to have found Automotive Professionals! Used them twice so far in 2023. First time was to plug a tire - I was in and out in 10 minutes at no charge. Second time was to replace a battery - again, very quick service. Everyone there is friendly and the prices are reasonable. I'll definitely use them again.

Auto battery replacementGeneral repairs & maintenanceService not listed
ReginaldLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. They got the broken bolt right out of my audi supercharger. Definitely will use again.

Customer photo from Reginald's review
General repairs & maintenance
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The most important thing about a mechanic is honesty and communication and Conor and the team at Automotive Professionals were excellent.

General repairs & maintenance
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks to the team at Automotive Professionals for helping to fix my Mom's car! They were quick, customer service oriented and have competitive pricing. Conner and Jay will be my new go to repair shop.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Andrayre7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

THIS SHOP IS AWESOME!!! THERE SO PROFESSIONAL AND TOOK CAREOF ME AND MY CAR JAY IS AWESOME I WOULD HIGHLY RECOMMEND THEM TO ANYONE!!!!

Auto engine diagnosticGeneral repairs & maintenance
Zoe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Car issues and maintenance have long been incredibly frustrating and stressful for me. Finding this auto shop has completely changed that. This shop is committed to making sure you understand exactly what is going on with your car. They are always honest and do a lot of teaching on the best ways the maintain your…

Auto engine diagnosticElectrical repairEngine repair
Tyler8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic repair shop! Connor at the front desk communicated clearly and thoroughly about the service my car needed. The service they provided was quick, effective, and very well priced. Connor even gave me some options at different price points for the parts I could choose for my repairs. Highly recommend!

Auto exhaust system repairExhaustGeneral repairs & maintenance
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend their services. They are very kind and professional and answer all questions until you thoroughly understand everything that is going on and before they proceed with any work.

General repairs & maintenanceOil change
VIVECA4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience was great! Customer service was awesome…. And the work was good as well everything fixed with no problems.Thanks again

General repairs & maintenanceTransmission
Anah-Kate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They guys are the greatest. Got into an accident and they fixed it in 2 hours. Affordable, kind, fast. My new go-to mechanics for the rest of my time in Atlanta. 10/10 will recommend for friends and family. Go here.

General repairs & maintenance
Lacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The best around! Wish I could give Them 10 stars.

A/C installation & repairEngine repairGeneral repairs & maintenance+ Quality+ Professionalism
RayLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I've been going to Automotive Professionals for years. Sandy, Lance and team are straight shooters and do amazing work. EXTREMELY TRUSTWORTHY. Not something easily found in their business. Great people.

Air conditioningAuto engine diagnosticEngine repair+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic21—
Oil change20—
General repairs & maintenance17—
Electrical7—
Air & cabin filter replacement7—
Brakes7—
Engine repair7—
Air conditioning6—

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