Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Automotive Professionals and Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Automotive Professionals and Repair

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #197Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 257 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Automotive Professionals and Repair is better than 88% of auto repair shops.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Automotive Professionals and Repair is better than 85% of auto repair shops.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Automotive Professionals and Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Automotive Professionals and Repair is better than 26% of auto repair shops.D
26

Reviews for your job

Customers hired Automotive Professionals and Repair for 8 kinds of job.

Automotive Professionals and Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#94 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Oil change”

David14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great to have a good shop in the neighborhood. Quick and responsive. Very happy to get my car serviced with Connor and his team.

Not sureAuto engine diagnosticOil change
Llamibeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

did such incredible job since the start we do truly appreciate after having such a horrible experience with Walmart plus and their oil change. We do appreciate for all the work and everything being so fast thank you for being very thorough with us and giving us all the information as soon as possible for making…

Steering & suspension repairAuto engine diagnosticBrakes
Belinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This is a small shop with great service. They communicate well and I have found pricing to be reasonable.

Great priceAir & cabin filter replacementAir conditioningOil change
Jan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This crew is amazing!! Our first visit was in May 2026 to have the A/C compressor replaced. They ran diagnostics upon drop off, ordered the parts and had our Volvo ready for pick in two days (delayed a bit bc of parts). Second visit was July 2026 (last week). Coolant leak, and upon further investigation, realized…

Reasonable priceAuto engine diagnosticOil change
Yasmin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They are great, super professional! Recommended!!!

Reasonable priceAir & cabin filter replacementAir conditioningOil change
LeonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I had a great experience with knowledgeable technicians and prompt service.

Great priceAir & cabin filter replacementOil change
greg13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very professional and great prices

Great priceBatteryOil changeService not listed
MarieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was traveling from out of state and due for maintenance. After reading reviews I called Automotive Professionals. I was given an appointment immediately, brought the car in, waited 1 hour, and all work was completed. I am totally impressed with this business.

Reasonable priceOil changeService not listed
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Automotive Professionals. I first went in to have an aftermarket side mirror installed and an oil change, and the experience was fantastic. It’s rare to find a shop with such a low-pressure atmosphere. Honestly feels more like taking your car to a friend who happens to be a great mechanic. I’ve…

Great priceElectricalOil change
GaryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They do great work on Audis too! I have trusted Philip and his team for 22+ years working the two Volvo's I owned. Last year, I switched buying a used Audi but returned to Phillip at Professional Auto Repair and experienced the same great service. I needed some work and maintenance on the Audi and his team didn't…

Great priceOil changeService not listed
KailinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Love this place!! They were recommended to me by a friend and I'm so glad they were. It's really hard finding a place you feel is both honest and affordable. They not only check those boxes, but they're customer service is top notch as well! I don't think they would be what they are without Connor at the front desk.…

Great priceAir & cabin filter replacementBrakesAir conditioning
asa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good customer service and the repair seem fine

Reasonable priceAir & cabin filter replacementAuto engine diagnosticOil change
AneesaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m so glad Mills let me know about Automotive Professionals! Gigi took care of me, and I was in and out in no time. Close to home, good people. I’ll definitely be back!

Reasonable priceOil change
WLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Automotive professionals and repair had a great offer for an oil so I decided to give them a try. They did a great job and got me out in a reasonable amount of time. I also had a Loose part of my front grill that needed attention and they secured that Back and didn’t even charge me for it. I highly recommend them for any repair needs you may have.

Great priceOil change
H.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The BEST automotive shop in Atlanta. I've been a customer of AP for over 25yrs. The new ownership, management and technicians continue the tradition of excellent service. Jay, John, and Conner are a standout crew. If you want your vehicle repairs done right.. Go here!

Engine repairOil changeSteering & suspension repair
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks to the team at Automotive Professionals for helping to fix my Mom's car! They were quick, customer service oriented and have competitive pricing. Conner and Jay will be my new go to repair shop.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Tyler8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic repair shop! Connor at the front desk communicated clearly and thoroughly about the service my car needed. The service they provided was quick, effective, and very well priced. Connor even gave me some options at different price points for the parts I could choose for my repairs. Highly recommend!

Auto exhaust system repairExhaustGeneral repairs & maintenance
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend their services. They are very kind and professional and answer all questions until you thoroughly understand everything that is going on and before they proceed with any work.

General repairs & maintenanceOil change
Clint6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

BrakesOil change
Savannah-Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceBrakesOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic21—
Oil change20—
General repairs & maintenance17—
Electrical7—
Air & cabin filter replacement7—
Brakes7—
Engine repair7—
Air conditioning6—

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