Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
AutoNation Mobile Service Irvine logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty95−0.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

AutoNation Mobile Service Irvine

Mission Viejo, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 68 mobile auto mechanics · 4.9★ from 402 Google reviews

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Report card

Percentile vs other mobile auto mechanics (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AutoNation Mobile Service Irvine is better than 92% of mobile auto mechanics.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AutoNation Mobile Service Irvine is better than 78% of mobile auto mechanics.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AutoNation Mobile Service Irvine is better than 95% of mobile auto mechanics.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AutoNation Mobile Service Irvine is better than 100% of mobile auto mechanics.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AutoNation Mobile Service Irvine is better than —% of mobile auto mechanics.–
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Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AutoNation Mobile Service Irvine is better than 63% of mobile auto mechanics.B
63

Reviews for your job

Customers hired AutoNation Mobile Service Irvine for 8 kinds of job.

AutoNation Mobile Service Irvine for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 16

All 4 Google reviews tagged “Steering & suspension repair”

Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were a life saver! Austin, their tech, came out to check out the vehicle after a large metal rod hit the car. I was driving a troop of Girl Scouts to Disneyland, and before I made the 22 hour drive home, I needed to make sure the van was safe to drive through the desert. He was efficient, and checked the vehicle reassuring me it was still sound.

Body & TrimSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Emma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Another mechanic quoted me $1300 for a power steering fluid leak, but Floyd reassured me that they were trying to scam me and that my car was is drivable condition for my upcoming +1000 mile trip. He was so kind and professional the whole time! I am so appreciative that he saved me from drastically overpaying for an…

Steering & suspension repair+ Punctuality+ Quality+ Professionalism
Kadyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Luis helped me out, actually drove out to a dealership in order to do so! He was extremely nice, and extremely helpful. He was quick and thorough as well. I would definitely get help from him again !

Air & cabin filter replacementBatteryBody & Trim+ Punctuality+ Quality+ Professionalism
Angelo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Steering & suspension repair+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic68—
Battery61—
Oil change59—
Brakes39—
Brake service & repair39—
Electrical repair24—
Electrical18—
Air & cabin filter replacement13—

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