Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
AV Electrical Services, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

AV Electrical Services, LLC

Plum, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 185 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AV Electrical Services, LLC is better than 99% of electricians.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AV Electrical Services, LLC is better than 99% of electricians.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AV Electrical Services, LLC is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AV Electrical Services, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AV Electrical Services, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AV Electrical Services, LLC is better than —% of electricians.–
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Reviews for your job

Customers hired AV Electrical Services, LLC for 8 kinds of job.

AV Electrical Services, LLC for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 82

All 7 Google reviews tagged “General repairs”

Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was in a bad situation with some shoddy work done by another generator installer. Andrew and his team were awesome at identifying the issues and rectifying them in a timely, professional manner

Electrical wiring installationGeneral repairsGround wire installation+ Responsiveness+ Punctuality+ Quality
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andy stopped this morning and quickly figured out the problem with lights not working. Also replaced two outlets and added a light. Very fast, courteous and very reasonably priced. Would highly recommend.

General repairsLight fixture repairElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
MaryAnn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrew and his team are awesome! Very professional and very particular about every aspect of electrical services that he is doing for you! He wired my newly constructed game room and installed all of the lighting. Fast and efficient! Would not trust anyone else! Hopefully, I will be calling him in the fall for my generator purchase and install!

RemodelingGeneral repairsFan installation+ Responsiveness+ Punctuality+ Quality
Jaci10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience with AV Electrical Services was wonderful. They went above and beyond to help me out with a problem that needed to be fixed and were able to fit me in their schedule pretty fast. I would definitely recommend AV Electrical and will use this company in the future for my electrical needs. Thank you!

General repairs+ Responsiveness+ Punctuality+ Quality
Shane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Could not be happier with AV electrical’s service. He did a new service entrance and panel on my home and replaces old wiring. I would strongly recommend Andrew and his company for any electrical needs. They were very professional and responsive.

General repairsElectrical outlet & switch repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrew was great! He was able to troubleshoot and resolve some electrical problems my fiancé and I were experiencing with our new home. We will definitely be in touch with Andrew in the future. Highly recommend.

General repairs+ Responsiveness+ Quality+ Professionalism
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsInstallationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism

Price

$8.1k+1593% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Installation25$351–$3.2k
Electrical panel replacement or upgrading7$1.9k–$4.3k
General repairs7$93–$415
Electrical outlet & switch repair6$114–$415
Electrical outlet & switch installation3$248–$958
Electrical power restoration3$109–$529
Electrical wiring installation2$410–$1.7k
Ground wire installation2$293–$1.6k

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