Experts Reviews · Company report
AV Electrical Services, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

AV Electrical Services, LLC

Plum, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 125 electricians · 5.0★ from 185 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AV Electrical Services, LLC is better than 99% of electricians.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AV Electrical Services, LLC is better than 99% of electricians.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AV Electrical Services, LLC is better than 100% of electricians.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AV Electrical Services, LLC is better than 100% of electricians.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AV Electrical Services, LLC is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AV Electrical Services, LLC is better than —% of electricians.–
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Reviews for your job

Customers hired AV Electrical Services, LLC for 8 kinds of job.

AV Electrical Services, LLC for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 90

All 25 Google reviews tagged “Installation”

JohnLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fantastic and professional service. They were quick with the quote and the work looks great. Highly recommend.

Great priceInstallationService not listed
Keith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Andrew and his crew installed a new Kohler generator and upgraded my electrical service. The work was well done. His team clearly takes pride in their work and the craftsmanship shows. Andrew was communicative and responsive throughout the entire process and adapted to obstacles and changes seamlessly. When bad…

InstallationElectrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Professionalism
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company should be proud of the installation of our Kohler whole house generator. Job was completed in one day. Installation was done expertly and neatly. My home was left in better condition than before. 😃 I would hire this company again in a heartbeat for any electrical needs.

Installation+ Responsiveness+ Punctuality+ Quality
Yvonne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just about the time you begin to wonder if such things as trusted, customer service and pride in workmanship even exist anymore, some one such as Andrew Voyten (AV Electrical Services, LLC) arrives. As a senior, recent widow, it was like divine appointment for me. Andrew is the BEST! Everything about my Kohler whole…

Installation+ Responsiveness+ Punctuality+ Quality
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was in a bad situation with some shoddy work done by another generator installer. Andrew and his team were awesome at identifying the issues and rectifying them in a timely, professional manner

Electrical wiring installationGeneral repairsGround wire installation+ Responsiveness+ Punctuality+ Quality
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AV Elecrical Services installed a Kohler generator for me. They were GREAT!!! On time. Prepared to do the job. Very professional. NEAT!!!! Highly recommend them for your electrical needs. Did a few “little” extras that may have gone undetected by someone else. Very friendly. COMPLETELY satisfied!!!

Electrical wiring installationInstallation+ Responsiveness+ Punctuality+ Quality
Jason9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew and team are true professionals and a pleasure to work with. Did an excellent job installing our Kohler generator. I highly recommend!

Installation+ Responsiveness+ Quality+ Professionalism
Ross4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew and his team did a fabulous job. The quotation process was simple, easy and professional. When the day came for the installation, Andrew came by and personally handled the details of the placement of the unit. Andrew was recommended to me by a neighbor and I with enthusiasm would recommend him to anyone…

Installation+ Responsiveness+ Punctuality+ Quality
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am so happy and pleased that I got AV Electrical to install my backup generator. Andrew was very thorough and detailed about everything from start to finish. I feel so comfortable knowing it was done right and that no corners were cut. Also, I have peace of mind knowing he will be there if I have any questions or…

Installation+ Responsiveness+ Punctuality+ Quality
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Unbelievable!! The absolute BEST service! Organized and informative install of out Kohler generator!! Clean and precise! Wish we could give 10 stars!! What a great company!! Thanks Andrew!!! You have clients for life!!!

Installation+ Responsiveness+ Punctuality+ Quality
Chad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Generator and transfer switch install

Installation+ Responsiveness+ Punctuality+ Professionalism
Lottie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Installation of generator, very professional, kept us informed throughout the process and excellent workmanship! Highly recommend

Installation+ Quality+ Professionalism
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Installed backup generator. Excellent and timely service and good communication before and after! The guys were great and very friendly. Would use them again!

Installation+ Responsiveness+ Punctuality+ Quality
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently had a home generator system installed by AV Electrical. They were great in keeping me informed of all work being done. Very professional and knowledgeable. I highly reccomend this company.

Installation+ Punctuality+ Quality
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an awesome job. So thankful that we chose them for our whole home generator. Very knowledgeable, professional and clean. Thanks so much.

Installation+ Quality+ Professionalism
MatthewLocal Guide · 452 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had AV come in to install a whole house generator. They were awesome for the entire process. From walking me through the process, timeline etc. After everything was said and done, Andrew walked me through the app and the stages of the generator. I HIGHLY recommend Andrew and team.

InstallationService not listed+ Responsiveness+ Punctuality+ Quality
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andy and his crew just installed our new KOHLER generator today and also installed a new panel, as ours was old and a fire hazard. He has gone above and beyond to make sure we had everything we needed at a very reasonable price. They were very professsional and friendly. Would highly recommend them if you are…

InstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew and his crew just installed my new KOHLER generator. After several attempts to get the competitor generator persons to come out, I called Andrew he came out did assessment and brought his crew today and installed my new generator. Very professional, explained the process, was on time and did a great job on…

Installation+ Responsiveness+ Punctuality+ Quality
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After having multiple contractors waste my time, Andrew was recommended by a relative who had recently had him install a Kohler generator at his house. I called Andrew and now I also have a Kohler generator. The entire process was smooth and Andrew and his crew did a flawless job at installing my new generator! I…

Installation+ Responsiveness+ Punctuality+ Quality
Pete5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew and his crew just finished an install of a generator for our house yesterday. There aren't many absolutes in this world but here are two. Get a Kohler Generator to power your home and have A.V. Electrical Services install it. They are the most professional and knowledgeable outfit I have ever had the…

Installation+ Responsiveness+ Punctuality+ Quality
MaryAnn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrew and his team are awesome! Very professional and very particular about every aspect of electrical services that he is doing for you! He wired my newly constructed game room and installed all of the lighting. Fast and efficient! Would not trust anyone else! Hopefully, I will be calling him in the fall for my generator purchase and install!

RemodelingGeneral repairsFan installation+ Responsiveness+ Punctuality+ Quality
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can not say enough great things about this company! They have installed a plug for an electrical car and a generator. Both experiences were extraordinary with their service, response and professionalism. I will never call another electrician! Thank you for such a great experience!

Electrical outlet & switch installationInstallationService not listed
Liz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We recently had a generator install. Our experience with AV Electric was excellent. Andrew was prompt and professional from start to finish. He kept us informed all along the way. AV Electric made us feel that they appreciated our business and wanted to do the very best for us. Great job!

Installation+ Responsiveness+ Punctuality+ Quality
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Installation+ Punctuality+ Quality+ Professionalism
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsInstallationElectrical outlet & switch repair+ Responsiveness+ Quality+ Professionalism

Price

$8.1k+1593% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

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