Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
AWS Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%29+2.1Momentum penalty83−1.7Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

AWS Automotive

San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.7★ from 396 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AWS Automotive is better than 73% of tire repair shops.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AWS Automotive is better than 63% of tire repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AWS Automotive is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AWS Automotive is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AWS Automotive is better than 83% of tire repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AWS Automotive is better than 29% of tire repair shops.D
29

Reviews for your job

Customers hired AWS Automotive for 8 kinds of job.

AWS Automotive for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13

All 10 Google reviews tagged “Battery”

Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

One million stars! So friendly and professional, my car always leaves better than it went in. Very efficient and great prices, thank you AWS for making sure my vehicle is in tip-top condition!

TransmissionCarburetor cleaningElectrical repair
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you’re in the greater Ventura area, go here! Caleb and his team are the best! I initially came to Caleb to redo the clutch on my truck, but have since kept coming back because his quality, service, and affordability is unbeatable! I’ve never had a mechanic truly care about helping people more than Caleb. He even…

BatteryEngine repairGeneral repairs & maintenance
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Caleb and crew have fixed some very pesky problems on our car that other area repair shops couldn't. AWS never gives up! Thx guys!

A/C installation & repairBatteryBrakes+ Punctuality+ Quality+ Professionalism
JorgeLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Best service ever with a complete report including pics for every step they did. 100% reliable. A friend of mine recommended this place and now I can say that they won a new faithful customer. Caleb and team are awesome professionals!! Best place in town

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I didn't speak with anyone else but Caleb was cordial, helpful and thorough with explanations and suggestions. I never felt pressured to make a decision one way or another. Instead, I was presented their findings and suggested solution matter of factly and he was also upfront with the cost. The cost quoted was…

Battery+ Punctuality+ Quality+ Professionalism
didi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

AWS staff has always treated me with cheerful curtesy, and has always exhibited the highest quality skill in every repair. I will be a returning customer and highly recommend their work.

BatteryEngine repairGeneral repairs & maintenance
Katlin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Caleb and his crew were awesome as always. I had a few weird errors on my vehicle which they were able to fix within a day. Key drop box makes for contactless drop off. All COVID-19 procedures in place and high quality of work!

BatteryOil changeService not listed+ Punctuality+ Quality+ Professionalism
theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto battery maintenance
MiguelLocal Guide · Edited 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto glass repair
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Battery

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 64%Overpriced 9%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance63—
Oil change52—
Brakes21—
Auto engine diagnostic20—
Air & cabin filter replacement17—
Engine repair14—
Steering & suspension repair14—
Vehicle Inspection13—

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