Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
AWS Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%29+2.1Momentum penalty83−1.7Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

AWS Automotive

San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.7★ from 396 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AWS Automotive is better than 73% of tire repair shops.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AWS Automotive is better than 63% of tire repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AWS Automotive is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AWS Automotive is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AWS Automotive is better than 83% of tire repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AWS Automotive is better than 29% of tire repair shops.D
29

Reviews for your job

Customers hired AWS Automotive for 8 kinds of job.

AWS Automotive for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.44
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5

All 9 Google reviews tagged “Electrical repair”

David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Caleb and Jason are the greatest! We take both of our vehicles to AWS and service is EXCEPTIONAL!

Great priceElectrical repair
Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

One million stars! So friendly and professional, my car always leaves better than it went in. Very efficient and great prices, thank you AWS for making sure my vehicle is in tip-top condition!

TransmissionCarburetor cleaningElectrical repair
MikeLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Caleb and his crew did an excellent job repairing my Hyundai Tucson to excellent running shape. Price was explained thoroughly before the work began and was done on time. His pleasant demeanor and patience answering all the questions I had made it a satisfying experience. I came to the right place and will…

BrakesElectrical repair
No11 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It's a waste of time to go elsewhere.

Electrical repair
RochelleLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Updated: 6/23/22 What a warm friendly place of business. Caleb greets each person with a warm smile. He listens to your concerns and addresses each one fully. This is the only place I go to have my 2013 toyota priys serviced. I have never worry about Caleb suggesting more services than needed. In fact he will be…

Electrical repairOil changeVehicle Inspection
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Caleb and crew have fixed some very pesky problems on our car that other area repair shops couldn't. AWS never gives up! Thx guys!

A/C installation & repairBatteryBrakes+ Punctuality+ Quality+ Professionalism
Frank10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Electrical repair
MiguelLocal Guide · Edited 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto glass repair
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

Rating only, no written review.

A/C installation & repairElectrical repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 64%Overpriced 9%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance63—
Oil change52—
Brakes21—
Auto engine diagnostic20—
Air & cabin filter replacement17—
Engine repair14—
Steering & suspension repair14—
Vehicle Inspection13—

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