How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%29+2.1Momentum penalty83−1.7Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCOREAWS Automotive
San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.7★ from 396 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired AWS Automotive for 8 kinds of job.
AWS Automotive for oil change
Clear ✕All 52 Google reviews tagged “Oil change” · showing 40
First time customer, where I called at the end of the day to see if AWS Automotive (AWS) could look into an improperly working fan motor on my son’s 2013 Mazda 3; I also asked for an oil change. To my surprise the shop was able to get me in first thing the next morning. AWS called me and gave me their preliminary…
Update: Oct 6, 2025. AWS Automotive is the 'BEST'. I can't say enough about Caleb, Jason, and the technicians. As I expected, they went way over the top to make sure I received 5-star service. It's like they wouldn't settle for anything less. On all levels, they are professional, as well as polite, friendly.…
Prompt, thorough and professional, and awfully nice.
Caleb and his staff are amazing! Great, efficient work and no surprise price changes! I refer them every chance I get. Super honest in everything they do. 😊
I had the rear rotors, and brake pads replaced, CV boot replaced, transmission fluid flushed, oil changed, and wiper blades replaced. It was quite a bit of work, but all repairs were completed, and my car was ready for pickup on time as promised. I love the fact that the technician road tested my vehicle before, and after repairs were completed.
One million stars! So friendly and professional, my car always leaves better than it went in. Very efficient and great prices, thank you AWS for making sure my vehicle is in tip-top condition!
Very happy with the top mechanics servicing my car.
Just moved in from Oceanside and my bug eye WRX was acting up. Found this great shop online and they got me back on the road in no time. They have earned my business from this point on, you will not be disappointed. I have now taken about 5 different vehicles now. Caleb and his crew are great and will get your…
AWS is always responsive to the needs of my Subaru. I trust AWS to be professional and reliable when it comes to my car repairs.
Quick, easy, good location for me, reasonably priced.
Has a new water pump installed and the pump turned out to be faulty. Caleb made it right at no extra cost to me.
They serviced my car in a professional manner, finished the work in a timely manner for a price that was reasonable. A good, solid job.
Updated: 6/23/22 What a warm friendly place of business. Caleb greets each person with a warm smile. He listens to your concerns and addresses each one fully. This is the only place I go to have my 2013 toyota priys serviced. I have never worry about Caleb suggesting more services than needed. In fact he will be…
AWS had my car for 5 weeks and I was left to find my own transportation during that time. The communication was very poor. I was frequently told I would receive a call back by a certain time and rarely received that call. Ultimately they were not able to fix my cars issue - seemed like the problem was biting off…
I appreciated the work performed on my car, as well as the conversation I had regarding a timeline for a future repair. Definitely recommend AWS.
Very thorough, professional. Thanks, AWS.
If you’re in the greater Ventura area, go here! Caleb and his team are the best! I initially came to Caleb to redo the clutch on my truck, but have since kept coming back because his quality, service, and affordability is unbeatable! I’ve never had a mechanic truly care about helping people more than Caleb. He even…
I can't speak highly enough about my experience with Caleb and AWS. It's always nice to find a trusty mechanic, and Caleb and his team were there for me. I came in with some engine issues on my rusty old truck, and asked them to do a full diagnostic and fix whatever needed fixing. They kept me up-to-date with what…
So personable. So professional. Love these guys.
I was really hoping that AWS would be my new mechanic. But my second visit was a huge disappointment unfortunately. They are very busy and I'm happy for them. My Honda sat on their lot for 7 business days without being worked on with 3 calls about sending diagnosis...no follow through. Glad you're busy. Improve…
Such a friendly and reliable company. It takes a lot of trust to leave ur Vehicle in new hands- but with AWS it’s not a problem. They took great care of my car and kept up impeccable communication. If you’re in need of a tune up or any type of repairs AWS is the way to go .
Caleb and his shop personnel are exceptional technicians with exceptional customer service. Just a wow. Thanks for all the incredible work on the brakes, rotors, oil change, fluid changes. Thanks again.
Caleb is a courteous and conscientious. Excellent service! I highly recommend AWS.
Always friendly conversation. Respects customers. Gives a "family" feeling.
I have used AWS several times in the past 6 years for my 2000 Mustang GT and have never been disappointed. The repairs have been correct, the price fair, and the work in a timely manner. I will be back!
Always a great experience! Thanks to Caleb and crew!
This is by far the best auto repair experience I've had. Caleb and his team are courteous, super knowledgeable, transparent and great at explaining what the different options are. Highly recommend!
brought my Smart 2013 in for a service check . Great customer service and a little on the expensive side, and worth it .
AWS recently did insurance work for me. After interacting with Caleb, the appraiser told me that, out of the Santa Barbara and Ventura County areas that she serves, there are 2 shops that she feels really put the customer first. One of those shops is AWS. I've been using AWS for years. I love the technology that…
Excellent friendly service, quality work; Thanks.
Best service ever with a complete report including pics for every step they did. 100% reliable. A friend of mine recommended this place and now I can say that they won a new faithful customer. Caleb and team are awesome professionals!! Best place in town
they’re the reason my nissan is still running, if not better than i got it off the lot. these guys are dope, seriously. i trust with my car, they’re honest and straight forward. couldn’t ask for a better mechanic.
AWS is the most friendly, fair and fast mechanic shop I have ever used! 10 stars!
Caleb and his staff are very straightforward regarding the required repairs and cost determination. Work is always performed in a timely manner and consistently we have returned to AWS for reliability. Rental car discounts are available as well. Clean shop and excellent service!
We have taken our 2004 Outlander to Caleb and the great crew at AWS multiple times over the years and have always found them to be courteous, respectful, detailed in their approach and never trying to over sell us on work that should be done to the vehicle. THAT is how you create repeat business. We will continue to give our business to AWS.
This was the best experience I’ve ever had at an auto shop. Caleb, the owner, is a true professional and not only gave extremely friendly service, but the most detailed and thorough rundown on every aspect of the car. I recommend AWS to everyone, you don’t find a business like this everyday. In a class of their own ....
AWS staff has always treated me with cheerful curtesy, and has always exhibited the highest quality skill in every repair. I will be a returning customer and highly recommend their work.
Awesome service! Caleb and his team are great and so nice! Would bring my car back again!
Caleb and the team are hands down the most pleasant, thorough, and professional shop I have visited. I live outside of Ventura, but still make the trip to visit them for maintenance and repairs! Truly A+ servicing for my Land Rover LR3.
Caleb and his crew were awesome as always. I had a few weird errors on my vehicle which they were able to fix within a day. Key drop box makes for contactless drop off. All COVID-19 procedures in place and high quality of work!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 52 | — |
| Brakes | 21 | — |
| Auto engine diagnostic | 20 | — |
| Air & cabin filter replacement | 17 | — |
| Engine repair | 14 | — |
| Steering & suspension repair | 14 | — |
| Vehicle Inspection | 13 | — |
