Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
AWS Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%29+2.1Momentum penalty83−1.7Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

AWS Automotive

San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.7★ from 396 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AWS Automotive is better than 73% of tire repair shops.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AWS Automotive is better than 63% of tire repair shops.B
63
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AWS Automotive is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AWS Automotive is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AWS Automotive is better than 83% of tire repair shops.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AWS Automotive is better than 29% of tire repair shops.D
29

Reviews for your job

Customers hired AWS Automotive for 8 kinds of job.

AWS Automotive for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 15

All 14 Google reviews tagged “Steering & suspension repair”

Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

One million stars! So friendly and professional, my car always leaves better than it went in. Very efficient and great prices, thank you AWS for making sure my vehicle is in tip-top condition!

TransmissionCarburetor cleaningElectrical repair
TitanHumanLocal Guide · 257 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very thorough, professional. Thanks, AWS.

BrakesAuto engine diagnosticEngine repair
Hadrien5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is by far the best auto repair experience I've had. Caleb and his team are courteous, super knowledgeable, transparent and great at explaining what the different options are. Highly recommend!

Oil changeSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
JorgeLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Best service ever with a complete report including pics for every step they did. 100% reliable. A friend of mine recommended this place and now I can say that they won a new faithful customer. Caleb and team are awesome professionals!! Best place in town

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Caleb and his staff are very straightforward regarding the required repairs and cost determination. Work is always performed in a timely manner and consistently we have returned to AWS for reliability. Rental car discounts are available as well. Clean shop and excellent service!

BrakesEngine repairGeneral repairs & maintenance
ally3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service! Caleb and his team are great and so nice! Would bring my car back again!

BrakesOil changeSteering & suspension repair+ Quality+ Professionalism
Eduardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A trusted shop that I can always count on! Normally I don't let others work on my car but AWS is one of the few exceptions. They've proven themselves to be trustworthy everytime.

Steering & suspension repairTransmissionWheel alignment+ Punctuality+ Quality+ Professionalism
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementTiresSteering & suspension repair
Suzi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto battery replacementAuto brake repairAuto brake replacement
theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto battery maintenance
MiguelLocal Guide · Edited 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto glass repair
Joseph5 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism
Brooke7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Quality+ Professionalism+ Value
Tracker6 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSteering & suspension repairTires+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 64%Overpriced 9%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance63—
Oil change52—
Brakes21—
Auto engine diagnostic20—
Air & cabin filter replacement17—
Engine repair14—
Steering & suspension repair14—
Vehicle Inspection13—

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