Analyzing 6,627,0246.6M ReviewsFor 18,48118.5K Experts

Experts Reviews · Company report
Aytech Appliance Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%97+14.8Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Aytech Appliance Services

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 60 appliance repair · 5.0★ from 84 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aytech Appliance Services is better than 100% of appliance repair.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aytech Appliance Services is better than 98% of appliance repair.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aytech Appliance Services is better than —% of appliance repair.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aytech Appliance Services is better than 97% of appliance repair.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aytech Appliance Services is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aytech Appliance Services is better than —% of appliance repair.–
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Reviews for your job

Customers hired Aytech Appliance Services for 7 kinds of job.

Aytech Appliance Services for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$390
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Dishwasher repair”

Yan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler helped fix me my dishwasher, my electric range and my dryer, all in one trip. Now every appliances in my house are running perfectly!

Dishwasher repairDryer repairStove & cooktop repair
Keerthi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called Tale after the appliance company folks told us we have to replace the gas stove, dishwasher and washer dryer all of which had minor issues like stuck gas stove valve, dishwasher soft open not working well and washer door not staying upright. He was very quick to respond, thoroughly diagnosed each of them…

Paid $500+Reasonable priceDishwasher repairWashing machine repairStove & cooktop repair
Jared9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was prompt, professional, and clearly knew what he was doing. Would happily work with him again!

Reasonable priceDishwasher repair
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Talle did a fantstic job repairing our dishwasher. He came over to our place shortly after we called him, quickly diagnosed the problem, methodically checked to make sure that there were no related issues and that everything was running ok, and then went above and beyond by helping with a separate issue we had been…

Reasonable priceDishwasher repair
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came with short notice, very detail oriented and cared to get the issue with our dishwasher fixed. Highly recommend.

Paid $200–250Reasonable priceDishwasher repair
MatthewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick response and attentive. Addressed the issues with my LG washer/dryer combo and Bosch dishwasher.

Paid $500+Reasonable priceDishwasher repairDryer repairWashing machine repair
TiTiLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What a professional technician. He provided same-day service, demonstrated deep knowledge, and offered clear explanations and choices. An excellent experience overall. Highly recommended.

Dishwasher repairRefrigerator/freezer repair
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We've had several appliance repair people over the years with mixed results. When our dishwasher suddenly stopped working last winter, I stumbled onto Tyler at Aytech Appliance services - he was excellent - diagnosed and fixed the problem quickly. Since then I've asked him back 3 times for other appliance issues,…

Paid $250–300Reasonable priceDishwasher repairWashing machine repair
Ben10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called for a repair and the technician was here in under 1.5 hours (same day) and did a thorough job fixing the issue.

Dishwasher repair

Price

$324+20% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 73%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair14$132–$440
Washing machine repair13$126–$371
Dryer repair13$183–$365
Dishwasher repair9$114–$390
Stove, cooktop & oven repair6$126–$427
Oven repair5$139–$427
Stove & cooktop repair2$126–$429

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