Analyzing 7,322,9817.3M ReviewsFor 20,73120.7K Experts

Experts Reviews · Company report
AZ Surveillance & Security LLC - Commercial Security Systems Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

AZ Surveillance & Security LLC - Commercial Security Systems Company

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 34 cctv installation services · 5.0★ from 71 Google reviews

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Report card

Percentile vs other cctv installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AZ Surveillance & Security LLC - Commercial Security Systems Company is better than 96% of cctv installation services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AZ Surveillance & Security LLC - Commercial Security Systems Company is better than 96% of cctv installation services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AZ Surveillance & Security LLC - Commercial Security Systems Company is better than 99% of cctv installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AZ Surveillance & Security LLC - Commercial Security Systems Company is better than 100% of cctv installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AZ Surveillance & Security LLC - Commercial Security Systems Company is better than 100% of cctv installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AZ Surveillance & Security LLC - Commercial Security Systems Company is better than —% of cctv installation services.–
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Reviews for your job

Customers hired AZ Surveillance & Security LLC - Commercial Security Systems Company for 4 kinds of job.

AZ Surveillance & Security LLC - Commercial Security Systems Company for technical support

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Technical support”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 13 Google reviews tagged “Technical support”

AnarLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I have contracted AZ Surveillance LLC and Orkhan did an amazing job! Highly recommended!

InstallationTechnical supportSecurity cameras
HazemLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Orkhan is my savior! I called so many places for help connecting or gaining access to my business cameras, but none of them returned my calls. AZ Camera got back to me after one day, sent a tech the next day and my problems were solved for less than $240. They could have easily lied to my face and said whatever to…

Great priceInstallationTechnical supportGeneral repairs
FadailLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!!!

General repairsInstallationSecurity cameras+ Responsiveness+ Punctuality+ Quality
Ella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great picture quality and service. They did my stores alarm and and camera. The 4K cameras are very good quality. Highly recommend these guys. Fast installation. Very friendly guys.

InstallationSecurity camerasTechnical support+ Responsiveness+ Quality+ Professionalism
Cool1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thanks for great Service. I am doing appliance liquidation. I needed security cameras. Installation and explanation of pricing and service was thorough and correct. I was able to test drive the cameras prior to selecting and the continued customer service after purchasing has been responsive and helpful. Highly recommended!

InstallationSecurity camerasTechnical support+ Responsiveness+ Punctuality+ Quality
VUGARLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was impressed with work quality. It was done in professional way. Always helpful with post job technical support. I highly recommend AZ Camera for any security camera installation.

InstallationSecurity camerasTechnical support+ Responsiveness+ Punctuality+ Quality
Emil7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, good quality, and great customer service. Highly recommended company. One of the main points is that A Z camera is trying to find the best solution for you, as in terms of price as in terms of quality. 👍

Customer photo from Emil's reviewCustomer photo from Emil's review
InstallationSecurity camerasTechnical support+ Responsiveness+ Punctuality+ Quality
Enes2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional installation by very polite technicians. Know their job, punctual and deliver quality results with reasonable price! Highly recommended!!!

InstallationSecurity camerasTechnical support+ Punctuality+ Quality+ Professionalism
ibrahimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They have perfect communication with their customer and they work super fast and right! recommend to everyone who need security system

General repairsInstallationSecurity cameras+ Responsiveness+ Punctuality+ Quality
ImranLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Technically and personally highly qualified team and best price in Houston area.

General repairsInstallationSecurity cameras
Pn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsInstallationSecurity cameras+ Responsiveness+ Punctuality+ Quality
ChingizLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

InstallationSecurity camerasTechnical support+ Punctuality+ Professionalism+ Value
ABZLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsInstallationSecurity cameras+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 50%Overpriced 0%Not sure 25%

Jobs customers hired them for

JobReviewsCategory typical
Security cameras30—
Installation26—
Technical support13—
General repairs9—

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