Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Aztec Animal Clinic 4.7 out of 5 based on 787 reviews, with the owner responding to 64% of comments. Positive feedback highlights friendly staff, thorough explanations, convenient Saturday hours, and transparent pricing for routine and emergency care. However, lower-rated reviews cite high costs, perceived nickel-and-diming for medication refills, and instances where the clinic refused service or mishandled patient records.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
787 Google reviews we collected
Phrases our text analysis found in 545 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 545 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All the providers and staff are very kind and professional.”
“Check out the employee reviews on Indeed and you'll see for yourself how wildly unprofessional Aztec is.”
“They are amazing very loving to your animals explains everything well I recommend this place for your animals”
“If you have any pets with anxiety going to the vet or expect some sort of provider punctuality then avoid this place.”
“Maggie Jones is one of the best, most thorough vets I've interacted with.”
“Messages relayed and a 24-48 hour callback are not working for sick dogs.”
“They explained everything and patiently answered my questions, as always.”
“On a recent Saturday, I knew our dog needed to be seen quickly.”
“Their prices have also seemed reasonable to me as well.”
“They have always been very expensive but this time was ridiculous!”
“…older cat to my new kitten, they have provided the best expertise and honest communication and care regarding my pets.…”
“Jannan English is a scam artist and was verbally abusive towards me on two occasions.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Aztec Animal Clinic for 1 kind of job. Pick one to see what they paid and said.
I love this place, they are so good to my dogs. All the staff are super helpful and friendly!!
Great group! The staff is always friendly and welcoming. The doctors took the time to explain things to me. Highly recommend
Aztec takes great care of our animals. All the providers and staff are very kind and professional.
We've taken our pets there since 2000. All the doctors are great. Some have come some have gone but the level of care and consistency is always five star
It was a great visit with the vet. They explained everything to me about my puppy.
Dr Jones and Dr Rudd were both so kind and helpful, this week. They explained everything and patiently answered my questions, as always. Kitty is feeling much better and Oliver might have super powers. Roo looks forward to his check up in October! I also really appreciate Marilyn, who has spoken with me on the phone…
| Job | Reviews | Category typical |
|---|---|---|
| Exotic animals | 6 | — |
4.7 ★★★★★ 787 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I love this place, they are so good to my dogs. All the staff are super helpful and friendly!!
Great group! The staff is always friendly and welcoming. The doctors took the time to explain things to me. Highly recommend
Thanks so much for the review and the kind words!
Aztec takes great care of our animals. All the providers and staff are very kind and professional.
We've taken our pets there since 2000. All the doctors are great. Some have come some have gone but the level of care and consistency is always five star
It was a great visit with the vet. They explained everything to me about my puppy.
Excellent Veterinarians & Staff!! 100% Recommend!
The best in the city!
Dr Jones and Dr Rudd were both so kind and helpful, this week. They explained everything and patiently answered my questions, as always. Kitty is feeling much better and Oliver might have super powers. Roo looks forward to his check up in October! I also really appreciate Marilyn, who has spoken with me on the phone more than once and was so kind and reassuring in a moment of panic. If these amazing women could be my personal medical team, too, I’d be stoked- and spayed! 😜 Thank you Aztec! 🩷
Very clean environment, knowledgeable and friendly. A little pricey, but worth it to me.
Easy to get appointments-especially last minute. Appreciate the business hours. Staff is very caring and friendly.
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
