Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
Aztek Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty92−0.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Aztek Auto Repair

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #265Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 295 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aztek Auto Repair is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aztek Auto Repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aztek Auto Repair is better than 92% of auto repair shops.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aztek Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aztek Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aztek Auto Repair is better than 35% of auto repair shops.D
35

Reviews for your job

Customers hired Aztek Auto Repair for 8 kinds of job.

Aztek Auto Repair for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 55/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#225 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Auto engine diagnostic”

gerald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This shop did a major service and replaced a thermostat for my 2013 Cayenne. They were very thorough and detailed oriented, and made sure everything was done right. My advisor Katie was awesome - she was courteous, responsive, was patient with all my inquiries.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Francis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Quick, efficient service and great customer support.

Reasonable priceAuto water leak repairGeneral repairs & maintenanceAuto engine diagnostic
Noell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Complete care provided by the entire team led by Roberto, Katie and Roberto Jr. They troubleshot, supported and repaired two vehicles over a hectic week. I would bring my vehicle back for servicing and major repairs again without any hesitation. Great work.

Auto water leak repairAuto engine diagnosticAuto maintenance
Mohammad7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very reliable service and they are very friendly.

Auto engine diagnosticAuto emissions testingVehicle safety inspection
Edwin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Aztek has been our regular shop for all repairs and large maintenance on all our vehicles over the past 12+ years and they have never disappointed us. My car was trowing ABS/TCS lights intermittently. I went to my regular shop: Aztek and they quoted me $285 for the diagnostics. I thought that was steep, but once I…

Reasonable priceAuto engine diagnosticAuto brake repairWheel alignment
clark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Thanks for the service on my old pickup nicly done. And thanks for the home and back

Reasonable priceAuto engine diagnosticVehicle InspectionOil change
Anthony9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This is the only place I trust with my cars. I know for a fact if it can be fixed they will find the problem . They go the extra mile to make sure that my concerns are always addressed. The auto techs are proficient and Robert has a wealth of knowledge about cars and takes the time to make sure I understand future…

General repairs & maintenanceAuto engine diagnosticAuto maintenance
Artem14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent service, as usual! I have an old car with 220k miles. I received pictures of 'problem' areas after inspection and during a call discussed the plan of action. Staff members provided detailed explanation about needed repairs and what needs to be done now and what is not urgent and can wait. This helped me to…

BrakesAir conditioningAuto engine diagnostic
LyndsayLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

Rediculoisly overpriced. Tried to charge me $500+ to replace a ignition coil and a oil leak. Whent over to Stevenson Tire and they fixed it for $364. Don't go there and waist your time and money. Their con artists that will try to milk you for anything they can. Oh and their "free shuttle" is very unsafe. My…

Auto engine diagnostic
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto glass repairBrakes+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance28—
Oil change27—
Auto maintenance14—
Vehicle Inspection13—
Steering & suspension repair11—
Brakes11—
Air & cabin filter replacement10—
Auto engine diagnostic10—

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