Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Aztek Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty92−0.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Aztek Auto Repair

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #265Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 295 Google reviews

📞 Call (510) 552-1366Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aztek Auto Repair is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aztek Auto Repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aztek Auto Repair is better than 92% of auto repair shops.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aztek Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aztek Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aztek Auto Repair is better than 35% of auto repair shops.D
35

Reviews for your job

Customers hired Aztek Auto Repair for 8 kinds of job.

Aztek Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#209 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Oil change”

Alan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I went to Aztek for some emission issues I had with my car, I had been recommended by my neighbor, service was great, nothing to complain about and prices are fair, really good customer service. Will be coming back for any future issues I have with my car.

Reasonable priceSteering & suspension repairEngine repairBrakes
Jorge4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aztek is the place to go for your car needs, dependable and profesional service second to none.

Vehicle InspectionOil change
gerald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This shop did a major service and replaced a thermostat for my 2013 Cayenne. They were very thorough and detailed oriented, and made sure everything was done right. My advisor Katie was awesome - she was courteous, responsive, was patient with all my inquiries.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
YolandaLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Best customer service! This is the best auto repair in the bay area. Great people , price and knowledge about cars. Will definitely be my go to place for any future car issues. Thank you Aztek Auto Repair!!

Air & cabin filter replacementOil changeVehicle Inspection
MaleehaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s hard to find a place to have your car serviced that checks all the boxes. This place did just that. I was blown away with the amazing customer service from beginning to end.(shoutout Kate) The transparency and communication was beyond what I expected and the car service itself was top notch. I’m so happy and…

General repairs & maintenanceAuto brake repairVehicle Inspection
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They done a very good job and very details working on the problems. Our car is in good shape now. Thanks.

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
clark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Thanks for the service on my old pickup nicly done. And thanks for the home and back

Reasonable priceAuto engine diagnosticVehicle InspectionOil change
Donald11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always friendly, attentive, thorough and efficient. The quality of the service is excellent and worthwhile. Fair pricing.

Air & cabin filter replacementGeneral repairs & maintenanceVehicle safety inspection
Pratap5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Service is good but bit expensive

Auto maintenanceGeneral repairs & maintenanceOil change
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

HYBRID Battery replacement on my 2012 MKZ, quickly done, very professional, reasonable price would use them again.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
L4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Very professional and friendly service. First time customer, will definitely go back for future automotive work.

Customer photo from L's review
Auto emissions testingAuto maintenanceOil change
Michaela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

All Around great work and service I've been here serval times for different thing from tune ups, suspension, to even electrical work for modification lights (under glow) would highly recommend honest and good work

ElectricalGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
MatthewLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great Job! Friendly, courteous, fast. Clean Restroom. Everyone smiles all the time, employees and customers, (must be that clean restroom!). Excellent service. And did I mention the clean restroom???

BrakesOil change
KhamisiLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What I value most about Aztec Auto is their honesty. I truly feel comfortable knowing that I am not being upcharged and that I am getting quality work. This should be your first stop for any auto repair needs.

Engine repairOil changeTransmission+ Quality
Artem14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent service, as usual! I have an old car with 220k miles. I received pictures of 'problem' areas after inspection and during a call discussed the plan of action. Staff members provided detailed explanation about needed repairs and what needs to be done now and what is not urgent and can wait. This helped me to…

BrakesAir conditioningAuto engine diagnostic
melvinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

As always the team at Aztek did a great job on both cars one right after another with great service! The reception team the mechanic team, and of course Roberto at the helm treated me and other customers with much respect and professionalism. Will always surely return, my go to place for all my vehicles needing service maintenance.

Air & cabin filter replacementGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Value
DonnaLocal Guide · 203 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

This shop is great. The service staff is very helpful and always friendly. They send out coupons to help you get the most out of your dollar. They remind you of services needed and let you know if there is an issue that needs fixing.

Oil change
Doreen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Very good service and welcoming staff

Oil change
Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceTransmissionElectrical repairOil change
araceli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto brake repairTransmission repair
Adrian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Professionalism
Dhirendra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil changeTransmission+ Punctuality+ Quality+ Professionalism
MoezLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto glass repairBrakes+ Punctuality+ Quality+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Oil change
jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Rating only, no written review.

ElectricalEngine repairOil change+ Punctuality+ Quality+ Professionalism
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance28—
Oil change27—
Auto maintenance14—
Vehicle Inspection13—
Steering & suspension repair11—
Brakes11—
Air & cabin filter replacement10—
Auto engine diagnostic10—

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