Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Aztek Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty92−0.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Aztek Auto Repair

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #265Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 295 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aztek Auto Repair is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aztek Auto Repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aztek Auto Repair is better than 92% of auto repair shops.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aztek Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aztek Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aztek Auto Repair is better than 35% of auto repair shops.D
35

Reviews for your job

Customers hired Aztek Auto Repair for 8 kinds of job.

Aztek Auto Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#89 / 218
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Steering & suspension repair”

Alan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I went to Aztek for some emission issues I had with my car, I had been recommended by my neighbor, service was great, nothing to complain about and prices are fair, really good customer service. Will be coming back for any future issues I have with my car.

Reasonable priceSteering & suspension repairEngine repairBrakes
Darrin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Aztek auto repair has won my business. They are honest and reasonable! Staff is amazing especially Katie and Mercedes. Katie is so knowledgeable and a big help. Id recommend them to anyone. They will get a chance to touch an old school or two of mine now.

Great priceTransmissionTiresSteering & suspension repair
HydraPowEternal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

From modernized and efficient work to excellent customer service, Aztek auto is and has been one of the best shops in the area.

Steering & suspension repairGeneral repairs & maintenanceAuto brake repair
Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

UPDATE: Several years later I needed two axels replaced on my Subaru. This shop left a great impression on me last time and again this time. I don't think I'll let anyone else in town touch my car moving forward. They got it done in one day and at a reasonable price. Their mechanics took turns diagnosing the issue…

Steering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
tkovaloff10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I needed my car repaired quickly and done right and they did just that. Staff was very friendly and answered all questions I had. I will definitely be returning for future work on my vehicles 👍👌

ElectricalGeneral repairs & maintenanceSteering & suspension repair
Michaela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

All Around great work and service I've been here serval times for different thing from tune ups, suspension, to even electrical work for modification lights (under glow) would highly recommend honest and good work

ElectricalGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Artem14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent service, as usual! I have an old car with 220k miles. I received pictures of 'problem' areas after inspection and during a call discussed the plan of action. Staff members provided detailed explanation about needed repairs and what needs to be done now and what is not urgent and can wait. This helped me to…

BrakesAir conditioningAuto engine diagnostic
Jillyna year ago★★★★★

Rating only, no written review.

Great priceSteering & suspension repairWheel alignmentWiper blade installation
Manish1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceSteering & suspension repairTransmission+ Quality+ Professionalism+ Value
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto glass repairBrakes+ Punctuality+ Quality+ Professionalism
Jordan6 years ago★★★★★

Rating only, no written review.

BrakesEngine repairSteering & suspension repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance28—
Oil change27—
Auto maintenance14—
Vehicle Inspection13—
Steering & suspension repair11—
Brakes11—
Air & cabin filter replacement10—
Auto engine diagnostic10—

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