Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Aztek Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty92−0.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Aztek Auto Repair

Fremont, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #265Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 295 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aztek Auto Repair is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aztek Auto Repair is better than 79% of auto repair shops.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aztek Auto Repair is better than 92% of auto repair shops.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aztek Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aztek Auto Repair is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aztek Auto Repair is better than 35% of auto repair shops.D
35

Reviews for your job

Customers hired Aztek Auto Repair for 8 kinds of job.

Aztek Auto Repair for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#118 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Vehicle Inspection”

Jorge4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aztek is the place to go for your car needs, dependable and profesional service second to none.

Vehicle InspectionOil change
gerald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This shop did a major service and replaced a thermostat for my 2013 Cayenne. They were very thorough and detailed oriented, and made sure everything was done right. My advisor Katie was awesome - she was courteous, responsive, was patient with all my inquiries.

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Carlota2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was buying my first used vehicle, and I highly recommend this shop for a pre-purchase inspection! Katie was incredibly responsive, accommodating with scheduling, and wonderful to work with. The team was honest about the car’s condition and even gave me helpful advice on what to look for in a used vehicle. Jared…

Reasonable priceVehicle Inspection
Ashok7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Phenomenal service. Highly professional very committed client focused service… Very proficient in their field.

Reasonable priceElectrical repairGeneral repairs & maintenanceVehicle Inspection
Oscar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bueno boy a dar mi honesta opinion sobre Aztek auto repair. Es un taller muy conpleto y las personas que travajan son muy honestas y amables me trataron como familia y el travajo que asen es 100% garantisado. Les recomiendo que lleven sus carros a reparar con aztek repair

Great priceGeneral repairs & maintenanceVehicle Inspection
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The front desk personnel customer service was outstanding. Very explanatory and thorough.

Reasonable priceVehicle Inspection
YolandaLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Best customer service! This is the best auto repair in the bay area. Great people , price and knowledge about cars. Will definitely be my go to place for any future car issues. Thank you Aztek Auto Repair!!

Air & cabin filter replacementOil changeVehicle Inspection
Jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Instantly felt like Family, a REAL FAMILY, a FAMILY that looks and treats you as if you were one of them! They Love what they Do and you can feel The Love they have for their customers! They Even Run a School, and as a former Educator, I know you have to have a Generous Heart in order to share your knowledge and…

Customer photo from Jonathan's review
Great priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
MaleehaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s hard to find a place to have your car serviced that checks all the boxes. This place did just that. I was blown away with the amazing customer service from beginning to end.(shoutout Kate) The transparency and communication was beyond what I expected and the car service itself was top notch. I’m so happy and…

General repairs & maintenanceAuto brake repairVehicle Inspection
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They done a very good job and very details working on the problems. Our car is in good shape now. Thanks.

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
clark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Thanks for the service on my old pickup nicly done. And thanks for the home and back

Reasonable priceAuto engine diagnosticVehicle InspectionOil change
Pratap5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Service is good but bit expensive

Auto maintenanceGeneral repairs & maintenanceOil change
Jamal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceVehicle Inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance28—
Oil change27—
Auto maintenance14—
Vehicle Inspection13—
Steering & suspension repair11—
Brakes11—
Air & cabin filter replacement10—
Auto engine diagnostic10—

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