Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Customers frequently praise the shop for fast service, honest communication, and fair pricing, noting that repairs are often completed quickly with transparent explanations. Recurring themes include friendly staff and reliable work on issues ranging from brakes to body work. However, some reviewers report negative experiences involving rude treatment when seeking estimates, perceived overcharging for simple services, or unresolved mechanical problems that required multiple visits.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
437 Google reviews we collected
Phrases our text analysis found in 375 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 375 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“And great customer service will be back for any future repairs I have and reasonable pricing.”
“And the owner Ali overcharge me $200 for one day parking fee”
“Ali was manager and owner of Great service fast and friendly and reliable we had no issues we will definitely be back”
“Ali was amazing and his team had fantastic service.”
“Ali, Abu Laith, is very honest and knowledgeable and that’s what makes him different and unique from many others I dealt with before.”
“I highly recommend B&B Auto Repair to anyone looking for reliable and trustworthy automotive service.”
“I cannot recommend this shop enough!”
“Very friendly, finished the work very quickly and offered an amazing price.”
“He communicated to me through the entire process and price was unbeatable.”
“I tried to get a estimate for body work on my vehicle and was ignored.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired B&B Complete Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
I came in around open and was done by 12!!! Ali was amazing and his team had fantastic service.
Ali was manager and owner of Great service fast and friendly and reliable we had no issues we will definitely be back
Great shop exceptional service . And great customer service will be back for any future repairs I have and reasonable pricing.
Great experience. Ali, Abu Laith, is very honest and knowledgeable and that’s what makes him different and unique from many others I dealt with before. Job done fast and with professional service. Highly recommend 💐
Ali was referred to me by a friend. I must say I'm so glad to have taken my car to him. He communicated to me through the entire process and price was unbeatable. I found my new mechanic . 👏👏
Really good service and personable. I don’t feel like I was getting robbed for my service. I will definitely be coming back for future work!
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 16 | — |
| Engine repair | 16 | — |
| Auto engine diagnostic | 14 | — |
| Electrical repair | 14 | — |
| Brakes | 13 | — |
| Transmission | 13 | — |
| General repairs & maintenance | 12 | — |
| Steering & suspension repair | 11 | — |
4.9 ★★★★★ 437 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I came in around open and was done by 12!!! Ali was amazing and his team had fantastic service.
Ali was manager and owner of Great service fast and friendly and reliable we had no issues we will definitely be back
Great shop exceptional service . And great customer service will be back for any future repairs I have and reasonable pricing.
Great experience. Ali, Abu Laith, is very honest and knowledgeable and that’s what makes him different and unique from many others I dealt with before. Job done fast and with professional service. Highly recommend 💐
Ali was referred to me by a friend. I must say I'm so glad to have taken my car to him. He communicated to me through the entire process and price was unbeatable. I found my new mechanic . 👏👏
Very great service quick and fast!
Really good service and personable. I don’t feel like I was getting robbed for my service. I will definitely be coming back for future work!
TLDR; Ali has saved my life both literally and figuratively. Ali is the best mechanic I have ever worked with. He does great work. He is transparent and incredibly fair in pricing. He communicates well. He is honest and kind. He identified an issue in my brakes that I was driving around unaware of and probably saved my life in doing so. There is not any other mechanic I would trust more with my car. I would highly encourage anyone to use him. He was able to keep my 2010 Infiniti running 16 years later!!!
Knowledgeable owner great service
I like this place for my car. I leave this shop with a good feeling and a piece of mind about repairs and costs
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
