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Kingsley Auto Services

Auto repair shop · Garland, TX · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 49 tire repair shopsPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 46 Google reviews · 8 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

Kingsley Auto Services at a glance

Customers describe Kingsley Auto Services as a reliable shop that handles various repairs, including diesel trucks, with quick turnaround times. Reviewers frequently highlight professional communication, fair pricing, and the owner's active responsiveness to feedback. The high rating reflects consistent satisfaction with the quality of work and the clear explanations provided during the service process.

  • Google rating: 5.0 out of 5 from 46 reviews (98% five-star).
  • Reviews on this page: 46 Google reviews (28 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Tire Repair Shop serving Garland, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other tire repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction97Reliability95Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 97 (median 82)Reliability: 95 (median 74)Value: 100 (median 100)Momentum: 100 (median 100)
Kingsley Auto ServicesTire Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kingsley Auto Services: 97/100 on this factor. Category median: 82.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kingsley Auto Services: 95/100 on this factor. Category median: 74.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kingsley Auto Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kingsley Auto Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
–

Bar = this company · dark tick = category median.

Star ratings

46 Google reviews we collected

  • 5 stars4598%
  • 4 stars12%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 28 written reviews

  • Praise5398%
  • Complaints12%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price764%
  • Reasonable436%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1324%
  • Would recommend1120%
  • Staff & attitude815%
  • Honesty & trust815%
  • Speed & response713%
  • Price & value47%
  • Communication36%

What customers talk about

We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They been helping us for 15 years and they have been giving the most amazing work”
  • “I definitely recommend him to anyone looking for honest, fast, and reliable service.”
  • “Everything was handled professionally, and I’m very satisfied with the work.”
  • “Excellent and very honest service, extremely reliable, the staff are very friendly and efficient.”
  • “He was able to fix my Jeep quickly and had it ready in just two days.”
  • “The work was completed quickly, and the pricing was fair with no surprises.”
  • “The staff was professional, honest, and took the time to explain everything that needed to be done to my vehicle.”

People customers mention

  • Miguel 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Kingsley Auto Services for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Ismael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and very reliable mechanic! He was able to fix my Jeep quickly and had it ready in just two days. Everything was handled professionally, and I’m very satisfied with the work. I definitely recommend him to anyone looking for honest, fast, and reliable service. Very good experience overall!

Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Calen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They been helping us for 15 years and they have been giving the most amazing work

StephanieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My husband took our car to get a few things done,and we were surprised with the results.

Air conditioningAuto maintenance
Isaac8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The Best mecanic of Garland they work so well in diesel trucks thank You so much to Kingsley auto service an staff

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
david5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excelente y muy honesto servicio extremadamente confiable, el personal muy amable e eficiente.

Electrical repairSteering & suspension repairGeneral repairs & maintenance
Victor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Yo victor ventura estoy agradecido Con el trato y el servicio que me andado en el taller De donmiguel Gracias

Photos

Customer reviews

5.0 ★★★★★ 46 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Elisa Rosa2 reviewsTotal number of Google reviews Elisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente servicio

  • Price assessment: Reasonable price
Response from the owner · a week ago

Thank you so much for the kind words, Elisa! We're thrilled to hear that you had an excellent experience with us. We look forward to serving you again soon!

Ismael Rivera4 reviewsTotal number of Google reviews Ismael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and very reliable mechanic! He was able to fix my Jeep quickly and had it ready in just two days. Everything was handled professionally, and I’m very satisfied with the work. I definitely recommend him to anyone looking for honest, fast, and reliable service. Very good experience overall!

  • Price assessment: Great price
  • Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto maintenance
Response from the owner · a month ago

Thank you, Ismael, so much for your kind words! We're thrilled to hear that you found our service reliable and that we could get your Jeep ready quickly. Your recommendation means a lot to us. We look forward to welcoming you back for any future needs! Best, Kingsley Auto Services

Calen Sung2 reviewsTotal number of Google reviews Calen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They been helping us for 15 years and they have been giving the most amazing work

Response from the owner · 2 months ago

Thank you so much for the kind words, Calen! We truly appreciate your loyalty over the past 15 years and are grateful to have earned your trust. It's customers like you that motivate us to continue delivering quality service. We look forward to serving you for many more years to come!

Stephanie CallesLocal Guide · 13 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband took our car to get a few things done,and we were surprised with the results.

  • Services: Air conditioning, Auto maintenance
Response from the owner · 3 months ago

Thank you so much for taking the time to leave this wonderful review, Stephanie! We're thrilled to hear that you and your husband were pleased with the work we did on your car. We truly appreciate your business and look forward to serving you again in the future!

Isaac Alberto8 reviewsTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Best mecanic of Garland they work so well in diesel trucks thank You so much to Kingsley auto service an staff

  • Price assessment: Reasonable price
  • Services: Transmission, Electrical repair, Air & cabin filter replacement, Auto battery replacement, Auto power window repair, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto brake repair, Engine repair, Transmission replacement, Auto A/C replacement, Transmission repair, Brakes, A/C installation & repair, Air conditioning, Oil change
Response from the owner · a year ago

Thank you so much, Isaac, for your fantastic review! We're delighted to hear that you had a great experience with your diesel truck at Kingsley Auto Services. We appreciate your support and look forward to serving you again in the future!

david rojas5 reviewsTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente y muy honesto servicio extremadamente confiable, el personal muy amable e eficiente.

  • Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Engine repair, Brakes, A/C installation & repair, Auto maintenance, Oil change
Response from the owner · 9 months ago

Thank you so much, David, for your fantastic review! . We appreciate your support and look forward to serving you again in the future!

Victor Ventura3 reviewsTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yo victor ventura estoy agradecido Con el trato y el servicio que me andado en el taller De donmiguel Gracias

Response from the owner · 4 months ago

¡Muchas gracias por tomarse el tiempo de dejarnos esta maravillosa reseña, Victor! Valoramos sinceramente sus amables palabras y agradecemos la oportunidad de atenderle en Kingsley Auto Service. ¡Esperamos verle de nuevo pronto!

Patrick Lopez3 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with this shop. The staff was professional, honest, and took the time to explain everything that needed to be done to my vehicle. The work was completed quickly, and the pricing was fair with no surprises. It’s hard to find mechanics you can trust, but this team made the whole process easy and stress-free. My vehicle is running great, and I’ll definitely be coming back for future maintenance and repairs. Let me not forget Miguel he really is the best in town hands down!!! Highly recommend to anyone looking for reliable automotive service!

  • Price assessment: Great price
  • Services: Engine repair, Auto maintenance
Response from the owner · 4 months ago

Thank you so much for taking the time to leave this wonderful review, Patrick! We're thrilled to hear that you had such a positive experience with our team and that we could help get your vehicle running great. We truly appreciate your kind words about our professionalism and honest service, and we're especially grateful for the shout-out to Miguel. We look forward to serving you again for all your future automotive needs!

Xiomi Vargas3 reviewsTotal number of Google reviews Xiomi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good Service, I recommend!!!

Response from the owner · 5 months ago

Thank you so much for the great review, Xiomi! We really appreciate your recommendation and are glad we could provide you with good service. We look forward to seeing you again soon!

Moo Wah1 reviewTotal number of Google reviews Moo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good work and fast service, it’s very easy to get in contact with the owner. Been taking many of my cars there for repair and they always give me good service and the price is fair.. this shop do it all.

Response from the owner · 5 months ago

Thank you so much for the wonderful review, Moo Wah! We truly appreciate your loyalty and trust over the years, and we're thrilled to hear that you've had such a positive experience with our service and pricing. It's customers like you that motivate us to keep delivering quality work and maintaining the friendly, accessible approach you've come to expect. We look forward to continuing to service all of your vehicles for years to come!

Kingsley Auto Services on Google Maps →

Business details