Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty94−0.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

B&B Complete Auto Repair

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 49 tire repair shops · 4.9★ from 437 Google reviews

📞 Call (214) 994-6989Request a call back

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.B&B Complete Auto Repair is better than 93% of tire repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.B&B Complete Auto Repair is better than 90% of tire repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.B&B Complete Auto Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.B&B Complete Auto Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.B&B Complete Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.B&B Complete Auto Repair is better than 37% of tire repair shops.D
37

Reviews for your job

Customers hired B&B Complete Auto Repair for 8 kinds of job.

B&B Complete Auto Repair for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Auto maintenance”

Noel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ali was referred to me by a friend. I must say I'm so glad to have taken my car to him. He communicated to me through the entire process and price was unbeatable. I found my new mechanic . 👏👏

Great priceAuto engine diagnosticAuto maintenance
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

TLDR; Ali has saved my life both literally and figuratively. Ali is the best mechanic I have ever worked with. He does great work. He is transparent and incredibly fair in pricing. He communicates well. He is honest and kind. He identified an issue in my brakes that I was driving around unaware of and probably…

Great priceAuto body & trim repairElectrical repairAuto battery replacement
Mya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ali is by far the BEST and most honest mechanic I have ever met. I was sold a terrible cash car from Facebook Marketplace, and less than a week later the timing chain went out. I know absolutely nothing about cars, and multiple mechanics told me the car was basically a lost cause before even taking the time to…

Reasonable priceAuto maintenance
JodiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Honest affordable and quick

Reasonable priceAuto maintenanceAuto brake replacement
joelLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

B&B has been my go to shop for years now. Finding a trusted mechanic I can bring your vehicle in and know they aren’t going to recommend unneeded repairs and focus on the things that need to be fixed is a challenge we all face but Ali has earned my trust and business over the years by doing great work at a fair price.

Reasonable priceAuto body & trim repairSteering & suspension repairAuto maintenance
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Most shops will perform a diagnosis, tell you what needs done, then leave the decision entirely in your hands. I don’t frequent B&B because it’s like most shops. I will admit when cars pile in, timelines can get extended. But that’s a small price to pay for reliable work, solid communication, and genuine care.

Great priceElectrical repairAuto engine diagnosticAuto emissions testing
Maico7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Want to thank Ali and his group for their fast ,clean and professional work they always provide to myself and family members with our vehicles .. no matter the type of vehicle being European or domestic he will get it fix the right way !!

TransmissionElectrical repairAir & cabin filter replacement
RajaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wish I can give him 10 stars. I have a fleet of cars and I live in Arlington Texas. I searched all around the metroplex for a reliable mechanic till I found B n B complete auto repair. Mr Ali Farris is a very down to earth person. For the last 4 years, this is my one stop shop for all my auto needs. Whether it’s…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I had a great 6 year experience with the owner. A couple of new techs entered and issues started. Last issue, my wheels, tires and gas cap were swapped. My bluetooth taken. No recourse taken. Lost a loyal customer.

Auto A/C rechargeAuto maintenanceBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change16—
Engine repair16—
Auto engine diagnostic14—
Electrical repair14—
Brakes13—
Transmission13—
General repairs & maintenance12—
Steering & suspension repair11—

Compare with

Kingsley Auto Services logoKingsley Auto ServicesExperts Score 97Garland · 4.98★World Tech Automotive logoWorld Tech AutomotiveExperts Score 96Garland · 4.98★Shiloh Auto Repair & TiresExperts Score 88Garland · 4.93★