Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty94−0.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

B&B Complete Auto Repair

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 49 tire repair shops · 4.9★ from 437 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.B&B Complete Auto Repair is better than 93% of tire repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.B&B Complete Auto Repair is better than 90% of tire repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.B&B Complete Auto Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.B&B Complete Auto Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.B&B Complete Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.B&B Complete Auto Repair is better than 37% of tire repair shops.D
37

Reviews for your job

Customers hired B&B Complete Auto Repair for 8 kinds of job.

B&B Complete Auto Repair for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 11

All 16 Google reviews tagged “Engine repair”

Jessie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent work good customer service i would tell any one about him.

Air & cabin filter replacementAuto engine diagnosticEngine repair+ Punctuality+ Professionalism
Maico7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Want to thank Ali and his group for their fast ,clean and professional work they always provide to myself and family members with our vehicles .. no matter the type of vehicle being European or domestic he will get it fix the right way !!

TransmissionElectrical repairAir & cabin filter replacement
EricLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used B&B for quite a few years and have always been treated well, we trust them with all the cars in our family. They recently did some engine work for me and while it was in the shop they reattached the front grill that was dislodged from road debris. They didn’t even mention the grill to me. It was done…

Engine repair
RajaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wish I can give him 10 stars. I have a fleet of cars and I live in Arlington Texas. I searched all around the metroplex for a reliable mechanic till I found B n B complete auto repair. Mr Ali Farris is a very down to earth person. For the last 4 years, this is my one stop shop for all my auto needs. Whether it’s…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Mohamed8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team of the mechanics are highly skilled and they take care of my car. Simply they get it back from death.

Customer photo from Mohamed's review
Air & cabin filter replacementEngine repairGeneral repairs & maintenance
DeelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ali is a blessing.!!!!!!! He will work with you and best costumer service!!!! Thank you we again 🙏🏿

Customer photo from Deel's review
Engine repair
gregLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ali and his team were absolutely awesome! On top of being able to get us in last minute and getting our repairs done in a very timely manner he was very reasonable on the price as well. I have a 05 F-250 superduty 6.0L (needless to say it’s always got something wrong) and he was able to not only replace parts in my…

Engine repairGeneral repairs & maintenanceTransmission
Ill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You are not going to get a better deal than the ali and his crew great honedt and kind people

Engine repair+ Punctuality+ Quality+ Professionalism
Lady4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First to the ladies, there are only a few men I trust with my vehicles. Those men are my Daddy, Ali, and Ali's men. Ali and his men are trustworthy, reliable, and professional. They have installed an alternator, ball joints, oil change, and tune-ups on my vehicles. God bless you my Friend Ali and your crew.

BatteryBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Travonta4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had blew my engine , they told me they could fix it for me for a great price and good time turn around. He told me a week , he replaced and put new engine in and called me back 2 days later. great customer service. And my car is driving like a beast again. I think it’s even faster than before. Great business. Will…

Engine repair+ Punctuality+ Quality+ Professionalism
BryceLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ali came highly recommended by a life-long friend. He explained his plans thoroughly, as well as results of diagnostic. Offered multiple options when feasible. Great man to deal with every time.

Auto engine diagnosticEngine repairOil change+ Quality+ Professionalism+ Value
JOHN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have been using Ali for a while now! He does a very good job👍👍👌👌👌. Highly recommended.

Engine repair+ Quality+ Professionalism+ Value
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They replaced my engine done a very good job I will continue to bring my cars to Ali very honest and good man I highly recommend others to go to B&B

A/C installation & repairAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Amos1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have been a customer of this shop since 2016 upto now, which is October 4, 2020 when I am taking my car that has just been repaired. The people in this shop are very nice and do an honest job. I like the fact that it is in very rare occasions when the cost estimate given before the work is done will go up after…

A/C installation & repairAir & cabin filter replacementBrakes+ Punctuality+ Quality+ Professionalism
trevor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAuto A/C rechargeBrakes
Yordis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimEngine repairPainting

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 38%Overpriced 0%Not sure 0%

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