Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty94−0.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

B&B Complete Auto Repair

Garland, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 49 tire repair shops · 4.9★ from 437 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.B&B Complete Auto Repair is better than 93% of tire repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.B&B Complete Auto Repair is better than 90% of tire repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.B&B Complete Auto Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.B&B Complete Auto Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.B&B Complete Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.B&B Complete Auto Repair is better than 37% of tire repair shops.D
37

Reviews for your job

Customers hired B&B Complete Auto Repair for 8 kinds of job.

B&B Complete Auto Repair for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 19

All 12 Google reviews tagged “General repairs & maintenance”

Maico7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Want to thank Ali and his group for their fast ,clean and professional work they always provide to myself and family members with our vehicles .. no matter the type of vehicle being European or domestic he will get it fix the right way !!

TransmissionElectrical repairAir & cabin filter replacement
DJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This aŭto shop is truly amazing. I've never seen such professionalism. I would highly recommend this place to anyone that's having problems with their car and finding a mechanic you can trust to repair your car right and not empty out your bank account doing so. I recommend you to bring your car here if you want…

General repairs & maintenance
RajaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I wish I can give him 10 stars. I have a fleet of cars and I live in Arlington Texas. I searched all around the metroplex for a reliable mechanic till I found B n B complete auto repair. Mr Ali Farris is a very down to earth person. For the last 4 years, this is my one stop shop for all my auto needs. Whether it’s…

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Mohamed8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team of the mechanics are highly skilled and they take care of my car. Simply they get it back from death.

Customer photo from Mohamed's review
Air & cabin filter replacementEngine repairGeneral repairs & maintenance
Serena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Filled out the form on their website because my car was overheating/heat and AC weren’t working. I got the radiator/radiator support and condenser replaced. Ali got back to me same day and had my car in his shop the very next day. It was also a lot cheaper than a commercial mechanic i went to. He texted/called me…

A/C installation & repairElectrical repairGeneral repairs & maintenance
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He's the best and I was last minutes person and he was able to fix me up with no problem he's the best and you should come here he will also give you a good price on fixing your vehicle as well

General repairs & maintenance
LucilleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Ali has done well with my vehicle. When issues arise even if it’s on his end, he will make sure to try and fix your issues. He has great customer service and even a tow on hand if needed! Thanks Ali!

BrakesAir conditioningGeneral repairs & maintenance+ Punctuality+ Value
gregLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ali and his team were absolutely awesome! On top of being able to get us in last minute and getting our repairs done in a very timely manner he was very reasonable on the price as well. I have a 05 F-250 superduty 6.0L (needless to say it’s always got something wrong) and he was able to not only replace parts in my…

Engine repairGeneral repairs & maintenanceTransmission
Edna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good people & good work, I definitely trust them and their advice. Would highly recommend to others!

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Lady4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First to the ladies, there are only a few men I trust with my vehicles. Those men are my Daddy, Ali, and Ali's men. Ali and his men are trustworthy, reliable, and professional. They have installed an alternator, ball joints, oil change, and tune-ups on my vehicles. God bless you my Friend Ali and your crew.

BatteryBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

At B&B, you get what you pay for and in this case that's a compliment. While you can find cheaper prices elsewhere, Ali's customer service and quality of work will make me want to keep doing business here.

General repairs & maintenanceOil changeService not listed+ Quality
KariLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ali is an ELITE mechanic! He can get anything done! I went to multiple shops and no one could say what was wrong with my Tahoe, Ali got it done and I haven'tt had an issue since! (Over 3 years) he has very loyal clients and is blessed to have a successful business, which means he has multiple cars he is working on.…

Auto engine diagnosticElectrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 62%Reasonable 38%Overpriced 0%Not sure 0%

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