How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%49+3.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREB & B Custom Automotive
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 99 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired B & B Custom Automotive for 4 kinds of job.
B & B Custom Automotive for body & trim
Clear ✕All 27 Google reviews tagged “Body & Trim”
Highly recommend this body shop. Great customer service. They will not let the insurance company screw you on buying cheap aftermarket parts to put on your car. The work that they do is flawless. You will receive your car back the way it was before the damage.
My truck had the unfortunate accident of a tree hitting it............ Those who know me know I'll absolutely love my truck . I couldn’t be happier with the work this body shop did on my truck. From start to finish, the entire process was smooth, professional, and stress-free. The staff kept me informed throughout…
Absolutely outstanding experience from start to finish. The team was professional, honest, and extremely easy to work with. They fixed my truck quickly and the quality of the work was top-notch. Everything looked factory new when they were done, and they made the whole process smooth and stress-free. Great…
Bought my truck through them years ago and any damage, lift kit I have wanted, etc., they have always been able to take me in and do incredible work. Sonny Jordan and everyone else within this company are the most down to earth people you will ever meet at an auto body shop. I have never taken my truck anywhere else and never will they are the best!
B&B went above and beyond to help me get a B&W gooseneck installed on my Sierra. I was in a bind and needed it done by a certain time. Not only did they get it done in time and for a great price they left my truck in better condition than when I gave it to them. Honest people, excellent service and smooth…
Best shop around! Always honest and professional! Their quality of work is amazing. They did all the work with my insurance to get my truck repaired and make it look flawless again!
I went to B&B Custom Automotive after an accident, and B&B went above and beyond. Their staff was professional and timely! They worked with my insurance with no issues whatsoever! I highly recommend B&B for your automotive needs!
I got my f-150 lifted by Jordan and the crew at B and B. They did an excellent job!!! They even did some paint matching while the truck was there. To make it even sweeter, they delivered the truck to me when it was finished. Over the top customer satisfaction!!! I wouldn’t hesitate to bring them another truck for…
2018 pathfinder crash repair. Very professional great communication fast friendly service
VERY SELFISHLY, I don't want to be writing this PRAISE.. because the more time they devote to y'all's vehicles, the harder it is for me to get in. WITHOUT QUESTION, B&B is the BEST in the game!! Take my word for it or don't.. I don't care. I never leave comments or feedback for any businesses and I have no skin in…
I’ve had SEVERAL vehicles over the past 10 years repaired / painted by B&B and it’s always exceptional work! No corners cut , QUALITY work! Can’t recommend enough!
I have used them for 20+ years and always get top-notch work with impeccable customer service. Family business that treats their customers like family.
My family has been going to B & B for over 35 yrs. The customer service is top notch, they are very knowledgeable with any vehicle no matter what year it is, and the work they do is phenomenal.
Great family owned business that takes pride in their work! Great customer service and talk with you every step of the way. I’ve had a lift kit installed and body/paint repair from them and will be definitely using them in the future!
Had a few issues taken care of by these guys. Always first class. Have sent several friends to see them with bodywork or needing a lift installed. Heard back nothing but positive things from all of them.
I have gotten multiple trucks from them, and have had several vehicles fixed, painted,lifted, wheels and tires. They are always timely and have great customer service!!!
These guys are the best of the best. Jordan has built multiple trucks for me and every single time I have been blown away with the results. The attention to detail is what really makes B&B the place to go for all things automotive. Great People, Great Prices, Great Service. I highly recommend going to see these awesome guys!!
I had a front end collision in my brand new odyssey and immediately had it towed to B&B customs ! They had me back on the road in less than a few days and looking better than new !!
Got into a little fender bender in my 2020 Lexus. B&B really hooked me up with amazing service and went above and beyond for repair. Would 100% do business with again.
The crew at B&B custom have always done excellent work with integrity. From fixing a dent - to painting - to putting a lift kit and tires on one of my trucks - they have done it with pride and at a fair price. They’re a little out of the way but worth the drive for integrity.
Excellent service, Sonny and his son are wonderful people, even with my poor English they took care of me and exceeded my expectations in the repair of my car. Nice to meet them, they deserve 10 stars, not 5.
I just have to take a moment to give a huge shout-out to B & B Custom Automotive. After my accident, I was nervous about how my Buick Enclave would turn out, but they completely blew me away. Not only did they repair it beautifully, but he also detailed it – and let me tell you, it looks absolutely gorgeous! What…
I was recently involved in a hit and run accident. In looking for shops to handle the repairs, I was so lucky and thankful to talk to Sonny at B & B Custom Automotive, and immediately knew this was the place for me. Despite part shortages and an overflow of work, he took the time to squeeze my car in much sooner…
I was in an accident & this is where I took my car to get repaired. They did a really good job on my car. When I went to pick it up, it looked brand new. & the customer service was superb too. Mr. Sonny did well w/ getting my car in & out of there. I would definitely recommend!
I dropped my truck off to have a leveling kit and wheel/tire combo to be installed. Very professional and quality work provided. I would recommend Jordan and the guys to do any work you may need. I’ll be back for certain.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 27 | — |
| Painting | 26 | — |
| Steering & suspension repair | 18 | — |
| Tires | 16 | — |
