Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
Google reviewers rate B & B Custom Automotive 4.9 out of 5 based on 99 reviews, with the owner responding to 12% of them. Customers frequently highlight fair pricing, honest communication, and high-quality work on collision repairs, lift kits, and custom modifications. Recurring themes include timely service and professional staff who assist with insurance claims. One low-star review criticized a significant delay in repair completion and a lack of clear communication regarding the vehicle's status.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
99 Google reviews we collected
Phrases our text analysis found in 83 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The quality of the repairs exceeded my expectations.”
“I highly recommend this body shop to anyone needing vehicle repairs.”
“From start to finish, the entire process was smooth, professional, and stress-free.”
“It’s refreshing to find a company that takes pride in their work and genuinely cares about their customers.”
“Not only did they get it done in time and for a great price they left my truck in better condition than when I gave it to them.”
“They fixed my truck quickly and the quality of the work was top-notch.”
“The staff kept me informed throughout the repair process, answered all of my questions, and treated me with respect.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired B & B Custom Automotive for 4 kinds of job. Pick one to see what they paid and said.
Highly recommend this body shop. Great customer service. They will not let the insurance company screw you on buying cheap aftermarket parts to put on your car. The work that they do is flawless. You will receive your car back the way it was before the damage.
My truck had the unfortunate accident of a tree hitting it............ Those who know me know I'll absolutely love my truck . I couldn’t be happier with the work this body shop did on my truck. From start to finish, the entire process was smooth, professional, and stress-free. The staff kept me informed throughout…
Absolutely outstanding experience from start to finish. The team was professional, honest, and extremely easy to work with. They fixed my truck quickly and the quality of the work was top-notch. Everything looked factory new when they were done, and they made the whole process smooth and stress-free. Great…
I can’t recommend this body shop enough. They have consistently done amazing work on every vehicle I’ve brought in, and the quality always exceeds my expectations. From minor repairs to bigger jobs, they pay attention to every detail and make sure everything looks perfect before handing the car back. The staff is…
Jordan and Sonny are very top notch people. Jordan’s eye for detail doing my suspension work on my trucks is second to none. They a priced fairly, do what is right, and send out quality work. I’d give them a 10 out of 10 stars if I could!
Bought my truck through them years ago and any damage, lift kit I have wanted, etc., they have always been able to take me in and do incredible work. Sonny Jordan and everyone else within this company are the most down to earth people you will ever meet at an auto body shop. I have never taken my truck anywhere else and never will they are the best!
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 27 | — |
| Painting | 26 | — |
| Steering & suspension repair | 18 | — |
| Tires | 16 | — |
4.9 ★★★★★ 99 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Highly recommend this body shop. Great customer service. They will not let the insurance company screw you on buying cheap aftermarket parts to put on your car. The work that they do is flawless. You will receive your car back the way it was before the damage.
My truck had the unfortunate accident of a tree hitting it............ Those who know me know I'll absolutely love my truck . I couldn’t be happier with the work this body shop did on my truck. From start to finish, the entire process was smooth, professional, and stress-free. The staff kept me informed throughout the repair process, answered all of my questions, and treated me with respect. The quality of the repairs exceeded my expectations. My truck looks amazing, and you would never know it had been damaged. Their attention to detail, craftsmanship, and commitment to customer satisfaction truly set them apart. I highly recommend this body shop to anyone needing vehicle repairs. It’s refreshing to find a company that takes pride in their work and genuinely cares about their customers. Thank you for doing such an outstanding job!
The best in town 🙌
Absolutely outstanding experience from start to finish. The team was professional, honest, and extremely easy to work with. They fixed my truck quickly and the quality of the work was top-notch. Everything looked factory new when they were done, and they made the whole process smooth and stress-free. Great communication and excellent customer service. You can tell they take pride in their work. Highly recommend this company to anyone
I can’t recommend this body shop enough. They have consistently done amazing work on every vehicle I’ve brought in, and the quality always exceeds my expectations. From minor repairs to bigger jobs, they pay attention to every detail and make sure everything looks perfect before handing the car back. The staff is professional, honest, and easy to work with, which is why I continue to recommend them to friends and family. It’s hard to find a shop you can truly trust, and this team has definitely earned my loyalty. Excellent service and impressive workmanship every time!
Jordan and Sonny are very top notch people. Jordan’s eye for detail doing my suspension work on my trucks is second to none. They a priced fairly, do what is right, and send out quality work. I’d give them a 10 out of 10 stars if I could!
Bought my truck through them years ago and any damage, lift kit I have wanted, etc., they have always been able to take me in and do incredible work. Sonny Jordan and everyone else within this company are the most down to earth people you will ever meet at an auto body shop. I have never taken my truck anywhere else and never will they are the best!
B&B went above and beyond to help me get a B&W gooseneck installed on my Sierra. I was in a bind and needed it done by a certain time. Not only did they get it done in time and for a great price they left my truck in better condition than when I gave it to them. Honest people, excellent service and smooth experience. I highly recommend them and would trust any advice they may have.
Best shop around! Always honest and professional! Their quality of work is amazing. They did all the work with my insurance to get my truck repaired and make it look flawless again!
I went to B&B Custom Automotive after an accident, and B&B went above and beyond. Their staff was professional and timely! They worked with my insurance with no issues whatsoever! I highly recommend B&B for your automotive needs!
Analyzing 6,740,6586.7M ReviewsFor 19,01719K Experts
