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B.B. Financial Group

Insurance agency · Rolling Meadows, IL · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%87+13.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 51 retirement planningPosition by Experts Score among all companies we track in this category. · better than 50%
5.0 ★★★★★ 51 Google reviews · 1 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

B.B. Financial Group at a glance

Google reviewers rate B.B. Financial Group five stars based on fifty-one reviews, highlighting professional consultations for life insurance, retirement planning, and investment portfolios. Clients frequently describe the staff as knowledgeable and transparent, noting that complex financial concepts are explained clearly to help tailor coverage to individual needs. The team is praised for prioritizing client interests and maintaining open communication throughout the process. No recurring criticisms appear in the provided excerpts, and the owner has not replied to any reviews.

  • Google rating: 5.0 out of 5 from 51 reviews (100% five-star).
  • Reviews on this page: 51 Google reviews (45 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 8, 2026.
  • Service: Retirement Planner serving Rolling Meadows, Illinois.

Data from Google, last updated October 31, 2026.

Score profile vs other retirement planning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction99Reliability99Craft & service–Value87Momentum100Replies to reviews–Satisfaction: 99 (median 97)Reliability: 99 (median 97)Value: 87 (median 100)Momentum: 100 (median 100)
B.B. Financial GroupRetirement Planning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.B.B. Financial Group: 99/100 on this factor. Category median: 97.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.B.B. Financial Group: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.B.B. Financial Group: 87/100 on this factor. Category median: 100.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.B.B. Financial Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 55.–
–

Bar = this company · dark tick = category median.

Star ratings

51 Google reviews we collected

  • 5 stars51100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 45 written reviews

  • Praise88100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable133%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2528%
  • Would recommend2427%
  • Communication1315%
  • Quality & results1011%
  • Honesty & trust1011%
  • Speed & response33%
  • Price & value33%

What customers talk about

We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Andrew was very knowledgeable, provided detailed advice, and always made recommendations for a life insurance plan with my best interests in mind.”
  • “I highly recommend them to anyone looking for reliable insurance and excellent customer service.”
  • “They took the time to explain all of my options, answered every question, and helped me find the right coverage for my needs.”
  • “This company provided outstanding service and made the insurance process simple and easy to understand.”
  • “The team was professional, knowledgeable, and genuinely cared about helping me.”
  • “I was particularly impressed by their professionalism and prompt responses.”
  • “The coverage is comprehensive, affordable, and tailored to my needs, making it an invaluable asset.”

People customers mention

  • Andrew 14 reviews
  • Jin 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired B.B. Financial Group for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

Aiganysh9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Andrew was very knowledgeable, provided detailed advice, and always made recommendations for a life insurance plan with my best interests in mind.

kanykei11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company provided outstanding service and made the insurance process simple and easy to understand. They took the time to explain all of my options, answered every question, and helped me find the right coverage for my needs. The team was professional, knowledgeable, and genuinely cared about helping me. I…

SofiyanaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a very great experience with BB Financial Group. Consultation was helpful, professional, and informative. Everything about the company was explained clearly, and team took the time to answer my questions. Appreciate their friendly approach and excellent customer service.

Catherine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Came in for a consultation from a friend and the whole process was very professional. Andrew isnt a typical broker to just sell you a product, he makes sure you're educated about what you're investing and i appreciate that alot.

Great priceLife insuranceDisability insuranceWealth management
Junsu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They have great team helping with your life insurance. They are very transparent and knowledgeable. Most importantly, they help you find your needs based on your finance. Overall, amazing team and amazing service!

Reasonable priceLife insurance
ChouibLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The team at B.B. Financial Group went above and beyond with helping my consulting firm get its client on the right track with keeping their employees happy by offering and thoroughly explaining all the options when it comes to life insurance policies, executive bonuses, health/dental policies and etc. Their team…

Great priceLife insuranceHealth insuranceWealth management

Photos

Customer reviews

5.0 ★★★★★ 51 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Aiganysh Sooronbek kyzy9 reviewsTotal number of Google reviews Aiganysh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew was very knowledgeable, provided detailed advice, and always made recommendations for a life insurance plan with my best interests in mind.

kanykei anvarbekova11 reviewsTotal number of Google reviews kanykei has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company provided outstanding service and made the insurance process simple and easy to understand. They took the time to explain all of my options, answered every question, and helped me find the right coverage for my needs. The team was professional, knowledgeable, and genuinely cared about helping me. I highly recommend them to anyone looking for reliable insurance and excellent customer service.

Sofiyana SLocal Guide · 13 reviewsTotal number of Google reviews Sofiyana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a very great experience with BB Financial Group. Consultation was helpful, professional, and informative. Everything about the company was explained clearly, and team took the time to answer my questions. Appreciate their friendly approach and excellent customer service.

Catherine Phang7 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came in for a consultation from a friend and the whole process was very professional. Andrew isnt a typical broker to just sell you a product, he makes sure you're educated about what you're investing and i appreciate that alot.

  • Price assessment: Great price
  • Services: Life insurance, Disability insurance, Wealth management, Mortgage insurance, Retirement insurance
Junsu Kwon3 reviewsTotal number of Google reviews Junsu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They have great team helping with your life insurance. They are very transparent and knowledgeable. Most importantly, they help you find your needs based on your finance. Overall, amazing team and amazing service!

  • Price assessment: Reasonable price
  • Services: Life insurance
Chouib OthmaneLocal Guide · 7 reviewsTotal number of Google reviews Chouib has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team at B.B. Financial Group went above and beyond with helping my consulting firm get its client on the right track with keeping their employees happy by offering and thoroughly explaining all the options when it comes to life insurance policies, executive bonuses, health/dental policies and etc. Their team made it as easy to understand as learning your ABC’s. Definitely give them a holler for your personal and business needs! -Thank You for such exceptional service!

  • Price assessment: Great price
  • Services: Life insurance, Health insurance, Wealth management, Retirement insurance
Esmeralda Aleman1 reviewTotal number of Google reviews Esmeralda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It has been an absolute pleasure working with Andrew for the past 10+ years. He always keeps my best interest in mind when it came to suggesting a plan that worked for my family and I. As a daughter of a Hispanic background we don't really think about how important it is to get something with a piece of mind for the future of the family.

  • Services: Life insurance, Retirement insurance
John LeeLocal Guide · 31 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Be Better Financial Group has been amazing to work with. From the first consultation, they made the entire life insurance process simple and stress-free. The staff is knowledgeable, transparent, and genuinely cares about helping clients find the right plan for their needs. They answered all my questions thoroughly and made sure I understood every step before signing. It’s rare to find a company that combines professionalism with such a personal touch, truly feel valued and protected. Highly recommend them to anyone looking for trustworthy life insurance guidance!

  • Services: Life insurance, Wealth management, Retirement insurance
Ethan Suits1 reviewTotal number of Google reviews Ethan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andrew is fantastic!

Brian LimLocal Guide · 99 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went in to set up a retirement plan as well as get some life insurance for protection for my family. They helped me structure a plan tailored to my needs. They were very transparent, letting me know what's possible and what isn't. Also had great ranges of life insurance choices for my mother.

B.B. Financial Group on Google Maps →

Business details