DEEP CLEANING SERVICES · OAKLAND, CA
BA House Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%9+1.3Craft & service 20%66+13.2Value 10%14+1.4Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%79+4Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

BA House Cleaning

Better than 5% of deep cleaning services · #38 of 40

4.8★306 Google reviewsGoogle star rating as shown on Google Maps.
4.72★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

BA House Cleaning for glass & mirror cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Glass & mirror cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Glass & mirror cleaning”

★★★★★ Lori · 9 months ago

Lorena is great, friendly, professional and takes pride in her work, which is a quality I admire.

Paid $250–300Not sureGlass & mirror cleaningStandard cleaningGeneral housekeeping
★★★★★ Edward · 10 months ago

Service Requested: Bi-weekly house cleaning<br>Quality: Consistently high<br>Value: 100% worth it<br><br>We’ve had a great experience with BA House Cleaning Services. Kathlin G. has cleaned our house many times and always does a fantastic job. She’s thorough, dependable, and leaves the house feeling fresh every…

Paid $100–150Great priceGlass & mirror cleaningOffice & workplace cleaningStandard cleaning
★★★★★ Satania · 11 months ago

Hired their services using their online portal to help clean an apartment that had been occupied for 12+ years and had gone through 8 roommates. I needed a Deep Clean that included Fridge, Oven, and Cabinets. Cost was about $700 for 3 cleaners to manage the 2bd 1bth unit and took about 3 hours. My Cleaning Crew was…

Paid $500+Reasonable priceDrapes & curtain cleaningGlass & mirror cleaningMoving-related cleaning

vs category

Blue = BA, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (11 reviews)2024-Q2: 4.46★ (13 reviews)2024-Q3: 4.80★ (20 reviews)2024-Q4: 4.73★ (15 reviews)2025-Q1: 5.00★ (11 reviews)2025-Q2: 5.00★ (12 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 4.93★ (27 reviews)2026-Q1: 5.00★ (9 reviews)2026-Q2: 4.43★ (14 reviews)2026-Q3: 4.58★ (26 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-18% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 29%Reasonable 59%Overpriced 6%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%9+1.3Craft & service 20%66+13.2Value 10%14+1.4Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%79+4Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
4
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
14
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+81 / −0
Professionalism
+80 / −1
Responsiveness
+60 / −0
Punctuality
+69 / −1
Value
+55 / −1

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