DEEP CLEANING SERVICES · OAKLAND, CA
BA House Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%9+1.3Craft & service 20%66+13.2Value 10%14+1.4Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%79+4Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

BA House Cleaning

Better than 5% of deep cleaning services · #38 of 40

4.8★306 Google reviewsGoogle star rating as shown on Google Maps.
4.72★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

BA House Cleaning for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 14 Google reviews tagged “Moving-related cleaning”

★ Ezra · a month ago

Terrible. Chose move out cleaning, was charged for an extra hour and a half on top of paying for baseboard and sill cleaning. They didn't even mop. Total scam.<br><br>Edit: we discovered skid marks on our baseboards throughout the entire house from their dirty vacuum. Paid extra for baseboard cleaning and they look…

Paid $500+OverpricedMoving-related cleaning
★★★★★ Lee · a month ago

The cleaners did a good job, we’re on time and eager to get started. This was a move out cleaning which encompassed the counters, floors, cabinets, appliances, bathrooms and garage. They did a very good job and very timely took about 2 hrs 45 minutes to complete

Paid $500+Reasonable priceMoving-related cleaning
★★★★★ Jordan · 6 months ago

Karla and the team did a fantastic job with our new home, making sure it was spotless for us to move in. I was pleasantly impressed with the results. Karla’s honesty, professionalism and clear communication also made the experience outstanding.

Paid $500+Reasonable priceMoving-related cleaningDeep clean
★★★★★ Satania · 11 months ago

Hired their services using their online portal to help clean an apartment that had been occupied for 12+ years and had gone through 8 roommates. I needed a Deep Clean that included Fridge, Oven, and Cabinets. Cost was about $700 for 3 cleaners to manage the 2bd 1bth unit and took about 3 hours. My Cleaning Crew was…

Paid $500+Reasonable priceDrapes & curtain cleaningGlass & mirror cleaningMoving-related cleaning
★★★★★ RL · Edited a year ago

Fantastic job, super clean - thank you, Veronica!!

Office & workplace cleaningStandard cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ K · 3 years ago

Everything was great! I'd never used a service before and the price almost changed my mind but I'm so glad I did it. My new place was filthy but now you can smell the clean in the air!!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Brook · Edited 3 years ago

We had Suzana and Katherine complete our move out clean. They did an excellent and efficient job. They were kind, respectful and professional. I wish we weren’t moving away from the service area as we have enjoyed having Suzana at our monthly cleanings!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Tom · 3 years ago

On short notice (24 hrs) Dayana and Suzana were assigned to clean a 1,400sq.ft condo a day before passing over the keys to the new owners (I was the listing agent). They did an excellent job in a timely manner with outstanding friendliness and detail. I was particularly impressed by the work on the refrigerator!…

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Renee · 3 years ago

Absolutely my GO TO service from here on out! Amazing people to work with and contacted us immediately when requested information, was not pushy and willing to help us work with what we needed as far as cleaning and budget for our move out. The home was done in a wonderful amount of time and looks beautiful and…

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Veronica · Edited 3 years ago

Absolutely love BA House Cleaning. They’re consistent, reliable, and professional. I adore our tech Katherin. She’s hardworking, talented, and all around a great person we enjoy having around! Highly recommend.

Moving-related cleaningStandard cleaning
★★★★★ Bethany · 4 years ago

A team of 3 came and did an excellent job, everyone was so friendly and professional! Would definitely recommend!

Deep cleanMoving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Delight · 4 years ago

The technician was early. They were fast and efficient and they went out of their way and dispose of additional items that i forgot about.

Moving-related cleaning
★★★★★ Britny · 4 years ago

Cleaner was on time, worked quickly, and did a very thorough job!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Zarian · 4 years ago

They are very professional. Guadalupe performs the cleaning at our home and she always does a terrific job.

Deep cleanMoving-related cleaningStandard cleaning

vs category

Blue = BA, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (11 reviews)2024-Q2: 4.46★ (13 reviews)2024-Q3: 4.80★ (20 reviews)2024-Q4: 4.73★ (15 reviews)2025-Q1: 5.00★ (11 reviews)2025-Q2: 5.00★ (12 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 4.93★ (27 reviews)2026-Q1: 5.00★ (9 reviews)2026-Q2: 4.43★ (14 reviews)2026-Q3: 4.58★ (26 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-18% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 29%Reasonable 59%Overpriced 6%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%9+1.3Craft & service 20%66+13.2Value 10%14+1.4Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%79+4Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
4
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
14
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+81 / −0
Professionalism
+80 / −1
Responsiveness
+60 / −0
Punctuality
+69 / −1
Value
+55 / −1

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