DEEP CLEANING SERVICES · OAKLAND, CA
BA House Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%9+1.3Craft & service 20%66+13.2Value 10%14+1.4Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%79+4Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

BA House Cleaning

Better than 5% of deep cleaning services · #38 of 40

4.8★306 Google reviewsGoogle star rating as shown on Google Maps.
4.72★last 12 monthsAverage stars on reviews from the last 12 months only.
4.2%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
71%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

BA House Cleaning for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Office & workplace cleaning”

★★★★★ Michelle · 3 weeks ago

Beyond spectacular! Julie, Marie, and Consuelo did our deep clean, and I genuinely cannot praise enough. They went above and beyond in every way — dusted in hard-to-reach spots I had honestly given up on, and washed the cabinets and appliances so thoroughly they look brand new. The bathrooms were left absolutely…

Paid $300–350Great priceInterior & exterior window cleaningOffice & workplace cleaningGeneral housekeeping
★★★★★ Edward · 10 months ago

Service Requested: Bi-weekly house cleaning<br>Quality: Consistently high<br>Value: 100% worth it<br><br>We’ve had a great experience with BA House Cleaning Services. Kathlin G. has cleaned our house many times and always does a fantastic job. She’s thorough, dependable, and leaves the house feeling fresh every…

Paid $100–150Great priceGlass & mirror cleaningOffice & workplace cleaningStandard cleaning
★★★★★ RL · Edited a year ago

Fantastic job, super clean - thank you, Veronica!!

Office & workplace cleaningStandard cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ margaret · 5 years ago

The folks who clean our office suite arrive on time, work thoroughly and efficiently, and leave the offices refreshed. One can sense the care that they take with small details and overall cleaning.

Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = BA, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (11 reviews)2024-Q2: 4.46★ (13 reviews)2024-Q3: 4.80★ (20 reviews)2024-Q4: 4.73★ (15 reviews)2025-Q1: 5.00★ (11 reviews)2025-Q2: 5.00★ (12 reviews)2025-Q3: 5.00★ (8 reviews)2025-Q4: 4.93★ (27 reviews)2026-Q1: 5.00★ (9 reviews)2026-Q2: 4.43★ (14 reviews)2026-Q3: 4.58★ (26 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227-18% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 29%Reasonable 59%Overpriced 6%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%9+1.3Craft & service 20%66+13.2Value 10%14+1.4Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%79+4Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
4
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
66
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
14
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
14
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
84
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
79

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+81 / −0
Professionalism
+80 / −1
Responsiveness
+60 / −0
Punctuality
+69 / −1
Value
+55 / −1

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