Deep Cleaning Services · Oakland, CA

Is BA House Cleaning any good?

Our verdict: mixed — #38 of 40 deep cleaning services, better than 5%. Customers single out its track record and accountability; satisfaction is where it trails.

👍 Strengths

Track record — better than 84% of peers

Accountability — better than 79% of peers

👎 Watch-outs

Momentum — 14th percentile

Reliability — 9th percentile

Satisfaction — 4th percentile

BA House Cleaning for standard cleaning

Clear ✕

88 customers reviewed a standard cleaning job here and rated it 4.85★. Most paid $150–200 (category typical: $158–$259). For this job it ranks #31 of 37 deep cleaning services we track.

All 88 Google reviews tagged “Standard cleaning” · showing 40

★★★★★ Sarah · a week ago

Adela did a super job! Thank you so much!

Paid $200–250Reasonable priceStandard cleaning
★★★★★ Ana · 3 weeks ago

Delia was very prompt and did a very good job. Very nice would highly recommend her.

Paid $150–200Great priceStandard cleaning
★★★★★ Scott · a month ago

Nohemi and Hazel were great. Fast and professional.

Paid $500+Reasonable priceStandard cleaning
★★★★★ Brittany · a month ago

I have been using BA house cleaning for the past month and it was the best decision ever, Guadalupe has cleaned my house the past couple times and she does a great job my house feels amazing!

Paid $150–200Great priceStandard cleaning
★★★★★ Petra · a month ago

Delia was a great cleaner. My house is definately sparkling clean now. Not only was she a great cleaner, I felt like had a new friend afterwards! Can't recommend her more highly!

Paid $1–50Great priceStandard cleaning
★★★★★ Daksh · a month ago

We had a great expereince, Suzanna was wonderful. We hope to have her more in the future, she did an amzing top to down job.

Paid $150–200Reasonable priceStandard cleaning
★★★★★ Martha · a month ago

Miss Suzanna is truly the best, she shows up every other week at our house and always leaves our house clean and smelling fresh.

Reasonable priceStandard cleaning
★★★★★ Chris · a month ago

Great job as always. Professional, courteous, and understands our needs.

Paid $100–150Great priceStandard cleaning
★★★★★ Ashley · a month ago

Hazel did an amazing job cleaning my home, all on her own at that! She was very thorough and my home smells amazingly fresh! She is so awesome! She even asked me to inspect before she left to make sure everything looked good. Thank you, Hazel!

Paid $100–150Reasonable priceStandard cleaning
★★★★★ COURTENAY · a month ago

Delia was amazing.. she went above and beyond my needs.. I’m so thankful for her and I would recommend her again and again

Great priceStandard cleaning
★★★★★ Heidi · 3 months ago

Gisela cleaned our house beautifully! I love the attention to detail she took in each room. I highly recommend B A Housecleaning for friendly, professional and thorough work.

Great priceStandard cleaning
★ Somdatta · Edited 3 months ago

Deeply disappointed and would not recommend. The initial deluxe clean was fine — but everything fell apart with the maintenance cleaning. They sent an inexperienced cleaner who left my home in essentially the same state she found it. Multiple areas were missed entirely.<br><br>When I reached out, they were…

Paid $150–200OverpricedStandard cleaning
★★★★★ Colleen · 4 months ago

The team was highly skilled, professional, hard working and very thorough.

Paid $450–500Great priceStandard cleaningDeep clean
★★★★★ Mario · Edited 4 months ago

Nohemi and Adela did a fantastic job deep cleaning our home. The stove top has never looked cleaner since we’ve moved in! And Lola, who recently came back for a maintenance clean, did an impeccable job. It's such a weight off our minds that our house is now just clean all the time. Thanks so much

Paid $300–350Reasonable priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Amanda · Edited 4 months ago

Noemi is always on time, always thorough, always pleasant, and always takes extra care with our kids’ toys and art. We appreciate her so much! The schedulers for this business are also very easy to work with and very customer service oriented!

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
★ Kenneth · 5 months ago

My experience with BA house cleaning has been truly awful so far. They appear to be a heavily outsourced private equity outfit where customer support is contracted out. Hence why they also incentivize so many reviews.<br><br>It’s been impossible to deal with them consistently, they cancel cleanings and worst of all…

Paid $150–200Not sureStandard cleaning
★★★★★ Yana · 5 months ago

Lola did an outstanding job! She was very thorough, detail-oriented, and efficient. She even took the initiative to clean additional areas in the kitchen that I hadn’t expected her to get to, which I really appreciated. I’m very impressed and will definitely be asking to have her back. Highly recommend!

Paid $1–50Great priceStandard cleaning
★★★★★ Amber · Edited 5 months ago

Kathlin is wonderful! She is really nice to my child, does a really good job cleaning, and is very flexible in where she does her job. I really appreciate her & all she does

Paid $150–200Standard cleaning+ Punctuality+ Quality+ Value
★★★★★ Jessica · 9 months ago

I’ve never for an apartment cleaning before this, and I’m really grateful I went with BAHC. After a long bout of depression and grief, my apartment wasn’t feeling so cozy. Even so, my allergies were laying me out and so bought a deluxe top-down cleaning as a birthday present to myself. I admit that I couldn’t…

Paid $500+Reasonable priceStandard cleaningDeep clean
★★★★★ Lori · 9 months ago

Lorena is great, friendly, professional and takes pride in her work, which is a quality I admire.

Paid $250–300Not sureGlass & mirror cleaningStandard cleaningGeneral housekeeping
★★★★★ Cass · 10 months ago

Karla has been cleaning our house for awhile, and today she brought Kenia with her. As always, they did a magnificent job. Karla always goes above and beyond for us, and gets our place looking gorgeous. We really appreciate everything she does for us! Thank you, Karla and Kenia!

Paid $100–150Great priceStandard cleaning
★★★★★ Edward · 10 months ago

Service Requested: Bi-weekly house cleaning<br>Quality: Consistently high<br>Value: 100% worth it<br><br>We’ve had a great experience with BA House Cleaning Services. Kathlin G. has cleaned our house many times and always does a fantastic job. She’s thorough, dependable, and leaves the house feeling fresh every…

Paid $100–150Great priceGlass & mirror cleaningOffice & workplace cleaningStandard cleaning
★★★★★ Arielle · 10 months ago

Best service awesome personnel, and quick to respond. I’ve worked with BA for the last few years and nothing but great experiences and service. Shout out to Magda.

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Terry · 10 months ago

We’re really happy with Noemi’s cleaning service. She is always on time and does fantastic work. Noemi is a true professional - she’s quiet and super efficient. Plus we always enjoy her pleasant, friendly attitude.

Reasonable priceStandard cleaning
★★★★★ Stephen · 10 months ago

We have been using BA house cleaning for over a year now, and they always do a wonderful job. They are very accommodating and are willing to listen to all of our requests. We have had many different cleaners perform service at our house, and they have all done an excellent job. We recently had Nohemi perform a…

Paid $100–150Reasonable priceStandard cleaningGeneral housekeepingUpholstery cleaning
★★★★★ Steven · 10 months ago

Karla always provides an excellent service. Very thoughtful and courteous especially when I am meetings. My family highly recommend her.

Drapes & curtain cleaningStandard cleaningGeneral carpet cleaning
★★★★★ Terrie · Edited 10 months ago

Delighted by the cleaning crew today. Karla and Kathlin did an amazing job. They worked well as a team. My house was shining when they were done

Paid $150–200Standard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Stefanie · 11 months ago

I’ve been so happy with Julie and the housecleaning services she provides. She listens to what’s most important to me and focuses on delivering results that make me happy and my life easier. She goes above and beyond to do things right. Trustworthy, reliable, pleasant, and a positive kind human being.

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Andrew · a year ago

Thank you so much, went above and beyond to make everything so tidy and clean! Looking forward to having a regular clean to keep it looking like this!

Paid $350–400Reasonable priceStandard cleaning
★★★★★ Audrey · a year ago

Great company to work with, employee are detail oriented, well organized, very nice always on time. Overall great job would recommend.

Great priceStandard cleaning
★★★★★ RL · Edited a year ago

Fantastic job, super clean - thank you, Veronica!!

Office & workplace cleaningStandard cleaningMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Chen · Edited 2 years ago

Awesome service!!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sasha · Edited 2 years ago

Nora was very thorough and had amazing attention to detail. Thank you!

Standard cleaning+ Quality+ Professionalism
★★★★★ Gayle · Edited 2 years ago

Guadalupe is so caring and helpful.<br>We love her professionalism and her work in our home.

Standard cleaning
★★★★★ Cecilia · Edited 2 years ago

I’m very thankful to Becky and Veronica for cleaning our home today. They did a great job!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Kelly · Edited 2 years ago

We have had the pleasant experience of having Magda H. clean our house. We appreciate how efficiently she cleans and the nice finished touches she gives when replacing bed/couch pillows, shower products or countertop items. It is always pleasant to come home from a day at work to our house being taken care of so…

Standard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Vivian · 2 years ago

Noemy is ABSOLUTELY AMAZING!! She was unbelievably caring and detailed! She is a beautiful soul and she really takes pride in her work for sure. To come home to a freshly clean apartment after having chemo treatment was just what I needed and Noemy threw down for sure!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★ Laura · 3 years ago

Good first ("top to bottom") cleaning with BA. Good experience scheduling it, on time arrival, friendly quick and mostly thorough. A couple of things got missed (eg microwave) but got caught and remedied by one of the technicians in the walkthrough at the end. This was great as I'm not good at noticing these things…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sari · 3 years ago

Such an amazing housecleaning! Our house is sparkling! Truly the best!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Anna · 3 years ago

So much thanks to Guadalupe for all her work- we had a miscommunication about timing and the house wasn't really prepared for her to clean like normal, but she did a fantastic job anyway.

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism

Show more standard cleaning reviews (48 more) →

Price

$$$$
$227-18% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Questions about BA House Cleaning

Is BA House Cleaning good?

Yes by most measures: 4.8★ from 306 Google reviews and an Experts Score of 28/100 (grade D), #38 of 40 deep cleaning services we track. 4.2% of reviews in the last two years were 1–2★ (category average 1.8%).

How much does BA House Cleaning charge?

Customers reported a typical bill of $227 (middle half $153–$465), 18% below the deep cleaning services median of $277.

What do customers hire BA House Cleaning for?

Mostly standard cleaning (88), deep clean (43), general housekeeping (25), moving-related cleaning (14).

Does the owner respond to complaints?

The owner replied to 71% of 1–3★ reviews (category: 60%).

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