Our verdict: mixed — #38 of 40 deep cleaning services, better than 5%. Customers single out its track record and accountability; satisfaction is where it trails.
👍 Strengths
Track record — better than 84% of peers
Accountability — better than 79% of peers
👎 Watch-outs
Momentum — 14th percentile
Reliability — 9th percentile
Satisfaction — 4th percentile
Need a specific job done? See what customers paid and said about it here.
88 customers reviewed a standard cleaning job here and rated it 4.85★. Most paid $150–200 (category typical: $158–$259). For this job it ranks #31 of 37 deep cleaning services we track.
All 88 Google reviews tagged “Standard cleaning” · showing 60
Sarah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Adela did a super job! Thank you so much!
Paid $200–250Reasonable priceStandard cleaning
Ana7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Delia was very prompt and did a very good job. Very nice would highly recommend her.
Paid $150–200Great priceStandard cleaning
ScottLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Nohemi and Hazel were great. Fast and professional.
Paid $500+Reasonable priceStandard cleaning
Brittany4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have been using BA house cleaning for the past month and it was the best decision ever, Guadalupe has cleaned my house the past couple times and she does a great job my house feels amazing!
Paid $150–200Great priceStandard cleaning
PetraLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Delia was a great cleaner. My house is definately sparkling clean now. Not only was she a great cleaner, I felt like had a new friend afterwards! Can't recommend her more highly!
Paid $1–50Great priceStandard cleaning
Daksh3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great expereince, Suzanna was wonderful. We hope to have her more in the future, she did an amzing top to down job.
Paid $150–200Reasonable priceStandard cleaning
Martha10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Miss Suzanna is truly the best, she shows up every other week at our house and always leaves our house clean and smelling fresh.
Reasonable priceStandard cleaning
ChrisLocal Guide · 97 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great job as always. Professional, courteous, and understands our needs.
Paid $100–150Great priceStandard cleaning
Ashley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Hazel did an amazing job cleaning my home, all on her own at that! She was very thorough and my home smells amazingly fresh! She is so awesome! She even asked me to inspect before she left to make sure everything looked good. Thank you, Hazel!
Paid $100–150Reasonable priceStandard cleaning
COURTENAY2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Delia was amazing.. she went above and beyond my needs.. I’m so thankful for her and I would recommend her again and again
Great priceStandard cleaning
HeidiLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Gisela cleaned our house beautifully! I love the attention to detail she took in each room. I highly recommend B A Housecleaning for friendly, professional and thorough work.
Great priceStandard cleaning
Somdatta2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★
Deeply disappointed and would not recommend. The initial deluxe clean was fine — but everything fell apart with the maintenance cleaning. They sent an inexperienced cleaner who left my home in essentially the same state she found it. Multiple areas were missed entirely.
When I reached out, they were dismissive and…
Paid $150–200OverpricedStandard cleaning
Colleen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The team was highly skilled, professional, hard working and very thorough.
MarioLocal Guide · 34 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Nohemi and Adela did a fantastic job deep cleaning our home. The stove top has never looked cleaner since we’ve moved in! And Lola, who recently came back for a maintenance clean, did an impeccable job. It's such a weight off our minds that our house is now just clean all the time. Thanks so much
Amanda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Noemi is always on time, always thorough, always pleasant, and always takes extra care with our kids’ toys and art. We appreciate her so much! The schedulers for this business are also very easy to work with and very customer service oriented!
General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
KennethLocal Guide · 147 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
My experience with BA house cleaning has been truly awful so far. They appear to be a heavily outsourced private equity outfit where customer support is contracted out. Hence why they also incentivize so many reviews.
It’s been impossible to deal with them consistently, they cancel cleanings and worst of all if…
Paid $150–200Not sureStandard cleaning
Yana11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Lola did an outstanding job! She was very thorough, detail-oriented, and efficient. She even took the initiative to clean additional areas in the kitchen that I hadn’t expected her to get to, which I really appreciated. I’m very impressed and will definitely be asking to have her back. Highly recommend!
Paid $1–50Great priceStandard cleaning
Amber4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Kathlin is wonderful! She is really nice to my child, does a really good job cleaning, and is very flexible in where she does her job. I really appreciate her & all she does
Paid $150–200Standard cleaning+ Punctuality+ Quality+ Value
Jessica11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I’ve never for an apartment cleaning before this, and I’m really grateful I went with BAHC. After a long bout of depression and grief, my apartment wasn’t feeling so cozy. Even so, my allergies were laying me out and so bought a deluxe top-down cleaning as a birthday present to myself. I admit that I couldn’t…
Lori2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Lorena is great, friendly, professional and takes pride in her work, which is a quality I admire.
CassLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Karla has been cleaning our house for awhile, and today she brought Kenia with her. As always, they did a magnificent job. Karla always goes above and beyond for us, and gets our place looking gorgeous. We really appreciate everything she does for us! Thank you, Karla and Kenia!
Paid $100–150Great priceStandard cleaning
Edward3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Service Requested: Bi-weekly house cleaning
Quality: Consistently high
Value: 100% worth it
We’ve had a great experience with BA House Cleaning Services. Kathlin G. has cleaned our house many times and always does a fantastic job. She’s thorough, dependable, and leaves the house feeling fresh every single time.…
Arielle2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Best service awesome personnel, and quick to respond. I’ve worked with BA for the last few years and nothing but great experiences and service. Shout out to Magda.
TerryLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We’re really happy with Noemi’s cleaning service. She is always on time and does fantastic work. Noemi is a true professional - she’s quiet and super efficient. Plus we always enjoy her pleasant, friendly attitude.
Reasonable priceStandard cleaning
Stephen8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We have been using BA house cleaning for over a year now, and they always do a wonderful job. They are very accommodating and are willing to listen to all of our requests. We have had many different cleaners perform service at our house, and they have all done an excellent job. We recently had Nohemi perform a…
Steven4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Karla always provides an excellent service. Very thoughtful and courteous especially when I am meetings. My family highly recommend her.
TerrieLocal Guide · 81 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Delighted by the cleaning crew today. Karla and Kathlin did an amazing job. They worked well as a team. My house was shining when they were done
Stefanie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I’ve been so happy with Julie and the housecleaning services she provides. She listens to what’s most important to me and focuses on delivering results that make me happy and my life easier. She goes above and beyond to do things right. Trustworthy, reliable, pleasant, and a positive kind human being.
Andrew2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Thank you so much, went above and beyond to make everything so tidy and clean! Looking forward to having a regular clean to keep it looking like this!
Paid $350–400Reasonable priceStandard cleaning
AudreyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great company to work with, employee are detail oriented, well organized, very nice always on time. Overall great job would recommend.
Great priceStandard cleaning
RL3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Fantastic job, super clean - thank you, Veronica!!
ChenLocal Guide · 204 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Awesome service!!
Standard cleaning+ Responsiveness+ Punctuality+ Quality
SashaLocal Guide · 83 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Nora was very thorough and had amazing attention to detail. Thank you!
Standard cleaning+ Quality+ Professionalism
Gayle9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Guadalupe is so caring and helpful.
We love her professionalism and her work in our home.
Standard cleaning
Cecilia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
I’m very thankful to Becky and Veronica for cleaning our home today. They did a great job!
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Kelly5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
We have had the pleasant experience of having Magda H. clean our house. We appreciate how efficiently she cleans and the nice finished touches she gives when replacing bed/couch pillows, shower products or countertop items. It is always pleasant to come home from a day at work to our house being taken care of so nicely.
Standard cleaning+ Punctuality+ Quality+ Professionalism
VivianLocal Guide · 59 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Noemy is ABSOLUTELY AMAZING!! She was unbelievably caring and detailed! She is a beautiful soul and she really takes pride in her work for sure. To come home to a freshly clean apartment after having chemo treatment was just what I needed and Noemy threw down for sure!
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
Good first ("top to bottom") cleaning with BA. Good experience scheduling it, on time arrival, friendly quick and mostly thorough. A couple of things got missed (eg microwave) but got caught and remedied by one of the technicians in the walkthrough at the end. This was great as I'm not good at noticing these things…
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Sari8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Such an amazing housecleaning! Our house is sparkling! Truly the best!
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Anna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
So much thanks to Guadalupe for all her work- we had a miscommunication about timing and the house wasn't really prepared for her to clean like normal, but she did a fantastic job anyway.
General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
KevinLocal Guide · 70 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Extremely pleased !! They did an awesome job
Standard cleaning
Lisa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Always on time and we are always very satisfied after they leave. Great job and very hard working. Thank you!
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Peter5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Arrived on time. Concentrated on work. Worked fast and with care.
Job well done
Deep cleanStandard cleaningInterior & exterior window cleaning
VeronicaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Absolutely love BA House Cleaning. They’re consistent, reliable, and professional. I adore our tech Katherin. She’s hardworking, talented, and all around a great person we enjoy having around! Highly recommend.
Moving-related cleaningStandard cleaning
Ulani5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My home was cleaned for the first time by Katherine and Angie. They arrived on time, were friendly, and asked if there was anything special to clean. My daughter was napping and my husband working and they were quiet and respectful to not disturb them all while cleaning each room as requested. They did a thorough…
Standard cleaning
JohnLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
This was a great cleaning. Angelica was incredibly detail oriented and really did an amazing. She wore a mask like we asked and could not have been nicer!
Can’t recommend enough.
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Kate13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Guadaloupe and BA House Cleaning did a great job cleaning my house - I am very happy with how clean and tidy my house looks after they visit! It is so wonderful to come home to a house this clean.
General carpet cleaningCleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Victor1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Guadalupe does a great job cleaning our home. It is a pleasure working with BA House Cleaning. They are professional, reliable and reasonably priced.
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Cecilia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Guadalupe has spoiled us silly! She consists does a great job and we know we can count on her to always do so. Thank you, Guadalupe!
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Clayton3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The cleaners went above and beyond. I am stunned at how great the place looks. So glad I found BAHC! Suzana, you're incredible!
Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Sandy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
The job was done as expected.
General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
HGLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Our tech was fabulous! She did a great job and we really needed the help. Thanks so much.
Area rug cleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jill1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
My house cleaner was responsible, hardworking and very thorough. I highly recommend this service!
Standard cleaning+ Responsiveness+ Punctuality+ Quality
AprilLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Great job cleaning my home. They are responsive to change in scheduling and are good communicators.Marisol does a fantastic job each time. Her attentiveness to detail us much appreciated.
Standard cleaning+ Responsiveness+ Quality+ Professionalism
JuddLocal Guide · 90 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Naomi is the best!
Standard cleaning
ColinLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Becky once again did an absolute superb job. So happy to have a clean place!
Standard cleaning+ Punctuality+ Quality+ Professionalism
Laura3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Such attention to detail! I would definitely recommend for a deep clean.
Standard cleaning+ Quality
Colin3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Becky from BA House Cleaning did a stellar job. Professional, detailed and overall a great experience. Due to her, I decided to sign up for bi-weekly cleaning.
Standard cleaning+ Quality+ Professionalism
Simone5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Our cleaners have been on-time, friendly, efficient, and thorough! The cost of the cleaning has been fair, especially for our regular monthly cleanings after the first cleaning.
Standard cleaning+ Punctuality+ Quality+ Value
Janina8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
My thanks to BA House cleaning and especially to Noemy! She is always prompt, efficient, wears her mask, and cleans my house until it shines! She is so nice and so positive always and works so hard! An angel!
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Yes by most measures: 4.8★ from 306 Google reviews and an Experts Score of 28/100 (grade D), #38 of 40 deep cleaning services we track. 4.2% of reviews in the last two years were 1–2★ (category average 1.8%).
How much does BA House Cleaning charge?
Customers reported a typical bill of $227 (middle half $153–$465), 18% below the deep cleaning services median of $277.
What do customers hire BA House Cleaning for?
Mostly standard cleaning (88), deep clean (43), general housekeeping (25), moving-related cleaning (14).
Does the owner respond to complaints?
The owner replied to 71% of 1–3★ reviews (category: 60%).
