Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%4+1.4Reliability 15%9+1.3Craft & service 20%66+13.2Value 10%14+1.4Momentum 8%14+1.1Track record 7%84+5.9Accountability 5%79+4Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCOREBA House Cleaning
Oakland, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 40 deep cleaning services · 4.8★ from 306 Google reviews
Report card
Percentile vs other deep cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.BA House Cleaning is better than 4% of deep cleaning services.F
4
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).BA House Cleaning is better than 9% of deep cleaning services.F
9
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.BA House Cleaning is better than 66% of deep cleaning services.B
66
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.BA House Cleaning is better than 14% of deep cleaning services.F
14
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.BA House Cleaning is better than 14% of deep cleaning services.F
14
Track recordTrack record · 7% of the scoreReview volume and years with reviews.BA House Cleaning is better than 84% of deep cleaning services.A
84
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.BA House Cleaning is better than 79% of deep cleaning services.B
79
Reviews for your job
Customers hired BA House Cleaning for 8 kinds of job.
BA House Cleaning for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
All 3 Google reviews tagged “Cleaning”
Kate13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Guadaloupe and BA House Cleaning did a great job cleaning my house - I am very happy with how clean and tidy my house looks after they visit! It is so wonderful to come home to a house this clean.
General carpet cleaningCleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Gordon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Excellent job! On time. Hard working. Attention to detail! I will definitely use this service again!
Cleaning
Vanessa5 years ago★★★★★
Rating only, no written review.
CleaningDeep clean+ Punctuality+ Quality
Price
$227-18% vs typical deep cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 29%Reasonable 59%Overpriced 6%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 88 | $158–$259 |
| Deep clean | 43 | $277–$447 |
| General housekeeping | 25 | $157–$248 |
| Moving-related cleaning | 14 | $277–$447 |
| Office & workplace cleaning | 4 | $108–$410 |
| General carpet cleaning | 4 | $207–$555 |
| Interior & exterior window cleaning | 3 | $188–$354 |
| Glass & mirror cleaning | 3 | — |
