Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%48+26.2Reliability 24%20+4.8Value 14%61+8.6Replies to reviews 7%99+7Craft & service penalty69−3.1Momentum penalty0−10Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCOREBabe Plumbing Heating and Air
Mankato, MN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.6★ from 320 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Babe Plumbing Heating and Air is better than 48% of septic tank services.C
48
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Babe Plumbing Heating and Air is better than 20% of septic tank services.D
20
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Babe Plumbing Heating and Air is better than 69% of septic tank services.B
69
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Babe Plumbing Heating and Air is better than 61% of septic tank services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Babe Plumbing Heating and Air is better than 0% of septic tank services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Babe Plumbing Heating and Air is better than 99% of septic tank services.A
99
Reviews for your job
Customers hired Babe Plumbing Heating and Air for 8 kinds of job.
Babe Plumbing Heating and Air for a/c system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$631
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “A/C system repair”
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Babe Plumbing, Heating and Air came through big time—got my AC up and running just in time for the hottest weekend of the summer! Fast, professional, and super friendly service. I couldn’t be more grateful. These guys truly care about their customers.
A/C system repair
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Babes was wonderful to work with! They had clear communication, quick service, and truly cared about their customers. Highly recommend!
Reasonable priceA/C system repair
Carol12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Rating only, no written review.
Reasonable priceA/C system repair
Price
$1.0k+141% vs typical septic tank services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 17%Reasonable 62%Overpriced 10%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 40 | $1.2k–$2.4k |
| Plumbing pipe repair | 24 | $305–$1.1k |
| Plumbing leak detection | 23 | $54–$495 |
| Toilet repair | 21 | $209–$607 |
| Faucet installation | 18 | $292–$786 |
| Drain cleaning | 15 | $205–$478 |
| Plumbing leak repair | 15 | $248–$1.2k |
| Faucet repair | 14 | $271–$659 |
