Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Babe Plumbing Heating and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%48+26.2Reliability 24%20+4.8Value 14%61+8.6Replies to reviews 7%99+7Craft & service penalty69−3.1Momentum penalty0−10Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCORE

Babe Plumbing Heating and Air

Mankato, MN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.6★ from 320 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Babe Plumbing Heating and Air is better than 48% of septic tank services.C
48
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Babe Plumbing Heating and Air is better than 20% of septic tank services.D
20
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Babe Plumbing Heating and Air is better than 69% of septic tank services.B
69
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Babe Plumbing Heating and Air is better than 61% of septic tank services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Babe Plumbing Heating and Air is better than 0% of septic tank services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Babe Plumbing Heating and Air is better than 99% of septic tank services.A
99

Reviews for your job

Customers hired Babe Plumbing Heating and Air for 8 kinds of job.

Babe Plumbing Heating and Air for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$478
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 53/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 44

All 15 Google reviews tagged “Drain cleaning”

Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Made an appointment, which was confirmed by text with a four hour window. They never showed. When I called I got a mailbox that was full. I'm done.

Paid $200–300Not sureDrain cleaning
Annette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Top notch customer service! We had a second issue come up the same day and they came back and took care of it immediately! Isaac was awesome! He knew I was stressed out and did an excellent job of explaining everything that was going on. I would highly recommend going with them!

Water heater installationDrain cleaning
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Jeff did a wonderful job, finding out our problems and coming up with solutions. We would for sure want him again if we need anything,

Faucet repairSewer repairToilet repair
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had been dealing with septic issues the last few days, so we were stressed and feeling defeated. We had several services out to remedy our septic and just when we thought things were well, our laundry drain line backed up. After reading the many positive reviews, we gave Babe a call. The scheduler/dispatch woman…

Drain cleaning
Jordan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Curt did a great job! He left the place cleaner then it was before he arrived. Very professional and fast service. Jeff, the owner, was also very nice!

Water heater installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Devin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Easy to work with provide quality service!

Drain cleaning+ Responsiveness+ Quality+ Professionalism
Sasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Weston was very friendly, curtious, and informative. Its always worrisome having a stranger coming into your home. He passed no judgement and told stories of his job as well as being thorough and efficient. 100% recommended, if i ever need any plumbing done in the future i will be calling! Also very competitive pricing!

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Through the years I’ve hired a number of plumbers within Mankato. When you need a plumber you’re looking for someone who consistently communicates well, does a great job and completes it on time. Jeff is a professional in all these areas. Home owners understand when I share that “Murphy’s law” is alive and well…

Plumbing leak detectionFaucet installationWater heater installation
Whitney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a clogged shower drain and my tech Weston did an amazing job to fix my shower!! He was very friendly and professional and I would definitely recommend Babe Plumbing to all my friends!

Drain cleaning+ Punctuality+ Quality+ Professionalism
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job all around! Great group of people to work with! I am very pleased with the quality of the work!

Plumbing pipe repairSewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Vicki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Plumber found no damage but thoroughly cleaned sink & shower drains. He answered all my questions as to what he was doing! I’d definitely recommend Babe Plumbing!

Drain cleaning+ Responsiveness+ Quality+ Professionalism
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Weston was friendly, knowledgeable, and got the job done quickly. He also gave me a lot of great tips to help me avoid issues in the future with my galvanized pipes.

Drain cleaning+ Responsiveness+ Quality+ Professionalism
GrantLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Anne is always extremely pleasant on the phone. Work is prompt and professional. Will use time and time again.

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Angie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason and Noah came to our rescue after a couple of days of trying to unclog the kitchen sink. They were very professional and courteous and got it working after clearing out the pipes. I’m planning on using for my sump pump replacement and special thanks to Anne for getting them to my house in record time!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
xyoD3z3 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$1.0k+141% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 62%Overpriced 10%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation40$1.2k–$2.4k
Plumbing pipe repair24$305–$1.1k
Plumbing leak detection23$54–$495
Toilet repair21$209–$607
Faucet installation18$292–$786
Drain cleaning15$205–$478
Plumbing leak repair15$248–$1.2k
Faucet repair14$271–$659

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