Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Babe Plumbing Heating and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%48+26.2Reliability 24%20+4.8Value 14%61+8.6Replies to reviews 7%99+7Craft & service penalty69−3.1Momentum penalty0−10Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCORE

Babe Plumbing Heating and Air

Mankato, MN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #66Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.6★ from 320 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Babe Plumbing Heating and Air is better than 48% of septic tank services.C
48
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Babe Plumbing Heating and Air is better than 20% of septic tank services.D
20
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Babe Plumbing Heating and Air is better than 69% of septic tank services.B
69
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Babe Plumbing Heating and Air is better than 61% of septic tank services.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Babe Plumbing Heating and Air is better than 0% of septic tank services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Babe Plumbing Heating and Air is better than 99% of septic tank services.A
99

Reviews for your job

Customers hired Babe Plumbing Heating and Air for 8 kinds of job.

Babe Plumbing Heating and Air for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$383–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 36

All 7 Google reviews tagged “Sewer repair”

Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Jeff did a wonderful job, finding out our problems and coming up with solutions. We would for sure want him again if we need anything,

Faucet repairSewer repairToilet repair
Rss10Local Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

I had a fairly straight forward repair of some old broken CPVC supply lines in my rental property. The tech that came out did fine, eventually needed some helpers to stop over, and at the end of the day, they still were not complete with the project. This was due to one of the guys cutting the drain pipe too…

Customer photo from Rss10's reviewCustomer photo from Rss10's reviewCustomer photo from Rss10's reviewCustomer photo from Rss10's review
Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
SteveLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called to ask about updating some drain lines for a bathroom in our near 100 year old house. I had an appointment with Jeff the next day who was very prompt and gave a detailed recommendation and quote with three options. We set up the appointment for a few days later and he arrived on time with another tech and…

Sewer repairService not listed+ Responsiveness+ Punctuality+ Quality
Jimmy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hands down best plumbing company I have worked with!

Plumbing leak repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job all around! Great group of people to work with! I am very pleased with the quality of the work!

Plumbing pipe repairSewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Ashley13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Weston was amazing, and had our water heater changed in no time at all!

Water heater installationSewer repair+ Responsiveness+ Punctuality+ Quality
Bethany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I cannot praise this company enough. Very professional, but humble. It felt like I was actually talking to a human who truly cared. Ann has excellent customer service! Jeff came out to our house, he was punctual, he gave us his honest opinion, which is hard to come by. I have no doubt we went with the right company.…

Plumbing leak detectionSewer repair+ Responsiveness+ Punctuality+ Quality

Price

$1.0k+141% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 62%Overpriced 10%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation40$1.2k–$2.4k
Plumbing pipe repair24$305–$1.1k
Plumbing leak detection23$54–$495
Toilet repair21$209–$607
Faucet installation18$292–$786
Drain cleaning15$205–$478
Plumbing leak repair15$248–$1.2k
Faucet repair14$271–$659

Compare with

General Rooter of Southern MN - Sewer & Drain Cleaning logoGeneral Rooter of Southern MN - Sewer & Drain CleaningExperts Score 97Mankato · 4.97★DrainLab Services logoDrainLab ServicesExperts Score 97Mankato · 4.96★Plumb-Rite Plumbing, LLC logoPlumb-Rite Plumbing, LLCExperts Score 95Mankato · 4.95★