Experts Reviews · Company report
BackYard Irrigation of NC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%72+17.5Value 14%99+14Replies to reviews 7%56+4Craft & service penalty97−0.3Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

BackYard Irrigation of NC

Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 57 sprinkler system installation · 4.7★ from 21 Google reviews

Report card

Percentile vs other sprinkler system installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BackYard Irrigation of NC is better than 71% of sprinkler system installation.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BackYard Irrigation of NC is better than 72% of sprinkler system installation.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BackYard Irrigation of NC is better than 97% of sprinkler system installation.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BackYard Irrigation of NC is better than 99% of sprinkler system installation.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BackYard Irrigation of NC is better than 100% of sprinkler system installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BackYard Irrigation of NC is better than 56% of sprinkler system installation.C
56

Reviews for your job

Customers hired BackYard Irrigation of NC for 1 kinds of job.

BackYard Irrigation of NC for irrigation system repair & maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 30

All 11 Google reviews tagged “Irrigation system repair & maintenance”

BJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was so impressed with this company. A real person answered the phone on my first attempt. So rare these days. I was able to get on the schedule within 1-2 days. I have been working with a highly reputable company for a few years now but I've noticed they seem to be merging or realigning their companies.…

Customer photo from BJ's review
Reasonable priceIrrigation system repair & maintenance
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris ( the owner ) was outstanding. He was very prompt and diligent in his work. The price that he charged for some underground drainage work and repair was very reasonable. He will also be working on some irrigation repair etc. I would highly recommend his services.

Irrigation system repair & maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Dan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris came to relocate some sprinkler feed lines (that another contractor installed right over the top of the septic tank). Also cleared out some clogged heads and switches. Got my system back up & running just in time for the summer heat. Highly recommend Chris.

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service with honest, and reasonable price.

Irrigation system repair & maintenance
KathyLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommended. Friendly, efficient, good value, hardworking - was willing to repair in bad weather when he didn't need to.

Irrigation system repair & maintenance+ Quality+ Professionalism+ Value
Will3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris is a very knowledgeable with irrigation system. Quick response time with my repair. On time, efficient and very reasonable price.

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service, punctual and professional

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Vance6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great experience! The backyard system was installed professionally and works seamlessly with my existing system. Chris was attentive, informative and demonstrated an extensive understanding of irrigation systems. I was proud to support a Veteran owned business and would recommend them to anyone.

Irrigation system repair & maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Karla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
AdamLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Steven4 years ago★★★★★

Rating only, no written review.

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Irrigation system repair & maintenance11—

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