Window cleaning service · Sacramento, CA · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 71 pressure washing servicesiPosition by Experts Score among all companies we track in this category. · better than 29%
4.9★★★★★1,198 Google reviews · 23 photos
95%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bailey Boys Services 4.9 out of 5 based on 1198 reviews, with the owner responding to 73% of them. Customers frequently cite punctuality, professional communication, and thorough work on window, gutter, and pressure washing services. Recurring themes include fair pricing and attention to detail, though some low-star reviews mention high hourly rates, incomplete jobs requiring second visits, and inconsistent staff availability.
Google rating: 4.9 out of 5 from 1,198 reviews (95% five-star).
Reviews on this page: 1,198 Google reviews (890 with written comments, 13 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: November 3, 2026.
Service: Pressure Washing Service serving Sacramento, California.
Data from Google, last updated November 3, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bailey Boys ServicesPressure Washing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bailey Boys Services: 93/100 on this factor. Category median: 98.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bailey Boys Services: 96/100 on this factor. Category median: 98.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bailey Boys Services: 96/100 on this factor. Category median: 100.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bailey Boys Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bailey Boys Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bailey Boys Services: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
1,198 Google reviews we collected
4.9of 5
5 stars1,14295%
4 stars424%
3 stars61%
2 stars10%
1 star71%
Praise vs complaints
Phrases our text analysis found in 890 written reviews
99%praise
Praise1,78499%
Complaints91%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price4522%
Reasonable14269%
Overpriced73%
Not sure115%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results50028%
Staff & attitude46426%
Speed & response38922%
Would recommend21612%
Price & value1247%
Communication603%
Honesty & trust402%
What customers talk about
We read 890 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bailey Brothers staff did a great job with gutter cleaning.”
“This last week they came and cleaned our couch that was HORRIBLE.”
“From start to finish, everything was handled with the utmost professionalism.”
“Scott arrived promptly and walked the property noting not just number of windows, but having asked the question, also noted the screens and ledges to…”
“I highly recommend Bailey Boys and will definitely use them again!”
“When I was on the Board, I recommended them.”
“They are kind, respectful, on time, affordable, and quick!”
“With information in hand Scott proceeded to provide an estimate within minutes followed up with detailed email for approval.”
“Bailey boys is a trusted Window Cleaning service in the Sacramento area.”
People customers mention
Brothers14 reviews
Bros11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bailey Boys Services for 8 kinds of job. Pick one to see what they paid and said.
KKaren6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Great job. On time. Cleaned up after the job. Always professional. I will be calling again when I have a project.
Reasonable priceGutter cleaning
CCaliLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Bailey Brothers staff did a great job with gutter cleaning. I will routinely have them clean my gutters in the future. I observed and asked questions during the cleaning process. Very professional and knowledgeable. I highly recommend.
Reasonable priceGutter cleaning
EEdward6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Great service from Chris at two houses. Cleaned gutters, branches and trigs removed from roof and patches of moss pressured washed. Good communication from Scott throughout the process. Very fair price. Will be back for additional services in the spring.
JJaydeeLocal Guide · 104 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Bailey boys is a trusted Window Cleaning service in the Sacramento area. People have high expectations of great service, professional, employees, and quality product. I’m very happy with the Window Cleaning they did in Lincoln California. I look forward to using them again!
Interior & exterior window cleaning
LLC2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great service with Austin. Very professional and reasonable price.
Definitely recommend this business. I will be using them again.
VVickieLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My windows look amazing and the gutters are really ready for the winter rain. The service was great and the job was exceptional. Will use them for other services I need.
Great job. On time. Cleaned up after the job. Always professional. I will be calling again when I have a project.
Price assessment: Reasonable price
Services: Gutter cleaning
Response from the owner · 14 hours ago
Karen, thank you for sharing this feedback. Being on time, leaving the area clean and acting professionally are important to us, so we are glad those stood out. We will be ready to help with your next project.
T
Tony Harb12 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Tony, we appreciate the top rating and your kind words. We're glad you found our service fast, convenient and trustworthy. Your feedback motivates our team and we look forward to serving you again.
R
Renee St. Germaine6 reviewsiTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Renee, we appreciate you sharing your experience. We're happy booking was simple and our team was fast while delivering work you were pleased with. Your feedback means a lot and we look forward to helping you again.
C
Cali GirlLocal Guide · 15 reviewsiTotal number of Google reviews Cali has written across all businesses on Google Maps, not just this one.
Bailey Brothers staff did a great job with gutter cleaning. I will routinely have them clean my gutters in the future. I observed and asked questions during the cleaning process. Very professional and knowledgeable. I highly recommend.
Price assessment: Reasonable price
Services: Gutter cleaning
Response from the owner · 3 days ago
Cali Girl, thank you for the five-star review. We're glad our crew answered your questions and demonstrated professional, knowledgeable work during the gutter cleaning. We appreciate your recommendation and welcome the chance to handle your routine cleanings going forward.
M
Margot Quick1 reviewiTotal number of Google reviews Margot has written across all businesses on Google Maps, not just this one.
Margot, thank you for noting our technician's professionalism and courtesy. We are glad the visit met your expectations. We appreciate your feedback and look forward to serving you again.
L
Linda Hunter2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I rarely write reviews, but my satisfaction with Bailey Brothers has encouraged me to share my experience. From start to finish, everything was handled with the utmost professionalism. It began with an actual on site visit to provide an estimate for exterior window cleaning of my two story home. Scott arrived promptly and walked the property noting not just number of windows, but having asked the question, also noted the screens and ledges to be included. Once completed he met with me to determine if I might like or want anything additional…which I did…the interior of the front door entryway and that of the dining room as well as the cleaning of a brass chandelier in entry. With information in hand Scott proceeded to provide an estimate within minutes followed up with detailed email for approval. So appreciated the ease of putting the window cleaning project together….which led to setting the appointment and meeting Brent whose work not only met expectations of great results but went above and beyond, leaving the windows sparkling, screens that were clean and clear, and ledges that looked like they had been painted…that I was made to feel a valued customer by this company was terrific!
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · 5 days ago
Linda, we are delighted you shared such a detailed account of your experience. Hearing that Scott's on site estimate was thorough and that Brent's work exceeded expectations makes us proud. We strive to make the process straightforward and to treat every customer with care, and we are glad that came through. We look forward to assisting you again.
E
Edward Fahey6 reviewsiTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Great service from Chris at two houses. Cleaned gutters, branches and trigs removed from roof and patches of moss pressured washed. Good communication from Scott throughout the process. Very fair price. Will be back for additional services in the spring.
Edward, thank you for the five-star rating and for sharing your experience. We are glad Chris took care of both properties and that Scott kept communication clear throughout. It means a lot that you found our pricing fair and that you plan to return in the spring. We look forward to helping with your next project.
J
Jaydee SheppardLocal Guide · 104 reviewsiTotal number of Google reviews Jaydee has written across all businesses on Google Maps, not just this one.
Bailey boys is a trusted Window Cleaning service in the Sacramento area. People have high expectations of great service, professional, employees, and quality product. I’m very happy with the Window Cleaning they did in Lincoln California. I look forward to using them again!
Services: Interior & exterior window cleaning
Response from the owner · a week ago
Jaydee, thank you for the wonderful review and for trusting us with your windows in Lincoln. We are thrilled to hear our team met your expectations for service and quality. We look forward to serving you again and appreciate your recommendation.
L
LC Lawson2 reviewsiTotal number of Google reviews LC has written across all businesses on Google Maps, not just this one.
Ronda, hearing that you had a positive experience brightens our day. We appreciate you sharing this feedback and are glad the service met your needs. We look forward to helping you again.
