Experts Reviews · Company report
Bailey Design + Build logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Bailey Design + Build

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 46 home builders · 5.0★ from 120 Google reviews

Report card

Percentile vs other home builders (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bailey Design + Build is better than 97% of home builders.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bailey Design + Build is better than 95% of home builders.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bailey Design + Build is better than 98% of home builders.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bailey Design + Build is better than 100% of home builders.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bailey Design + Build is better than 100% of home builders.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bailey Design + Build is better than —% of home builders.–
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Reviews for your job

Customers hired Bailey Design + Build for 8 kinds of job.

Bailey Design + Build for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Tile work installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Tile work installation”

Tyler6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Working with Bailey Design + Build was one of the best decisions we made for our project. They were organized, responsive, and deeply invested in delivering a high-quality result. They brought tremendous value beyond construction alone, helping with design decisions and ensuring everything came together cohesively.…

Reasonable priceTile work installationHome renovationsBathroom remodeling
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bailey Design + Build did an outstanding job on our primary bath renovation. Brandon and the entire team provided excellent service throughout the entire process. James did a great job developing multiple layout options and final drawings and renderings which brought the design and material selections to life.…

Reasonable priceTile work installationInstall flooringBathroom remodeling
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Bailey team completed a full interior renovation of our home. It was a big undertaking. We removed and added walls, gutted multiple bathrooms, the kitchen is completely new, we moved the entrance and added a half bath as well as kitchenette area in the rec room. The team was fantastic. The project finished 5…

Tile work installationInstall flooringHome renovations
Kathi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bailey is a very organized company. They provide you with a schedule and most services were completed ahead of schedule. They have a physical office in St. Matthews where you meet with them initially and one more time. Workers showed up at scheduled times and sometimes even ahead of schedule. Felt incredibly…

Customer photo from Kathi's review
Not sureTile work installationHome renovationsBathroom remodeling
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you, Bailey Design + Build, for your amazing performance on our recently completed home remodeling project. From our very first meeting and throughout the entire process the Bailey team was there for us. Bailey listened and supported us as we transitioned from conceptual ideas to project design and scope,…

Tile work installationInstall flooringHome renovations
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bailey Design was wonderful! We highly recommend them!! Having the project manager on site almost every day was incredibly helpful and nothing we have ever experienced before when doing a renovation!!

Not sureTile work installationInstall flooringHome renovations
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Bailey Design remodeled our Primary Bath and added an En Suite Bathroom to our guest bedroom, and it turned out better than we could have ever imagined! The entire team at Bailey Design made our dream design come true, and we could not been more proud of the results. If you are looking for a remodeler who can…

Reasonable priceTile work installationInstall flooringHome renovations
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The team at Bailey Design and Build is world class! We worked with the design and Build teams and felt like we had concierge service from start to finish. Katharine and James provided many unique and creative design ideas that we were able to incorporate into the renovation. We remodeled a 1939 house which posed…

Reasonable priceTile work installationInstall flooringHome renovations
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were excited to work with Bailey Design + Build on our project having heard many great things about their team, their work and their attention to customer service. And they lived up to their great reputation! We had significant unfinished space above our garage that we wanted to turn into an cool new bedroom,…

Reasonable priceTile work installationInstall flooringHome renovations
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Just completed our final walkthrough with Bailey Design and Build last week. Our 70’s colonial had an extensive renovation including new wood flooring across the first floor, wall removal, relocation of the kitchen, new bathroom upstairs and in the basement, and pouring a new patio and driveway. We vacated the…

Reasonable priceTile work installationInstall flooringHome renovations
Lanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent work. The Bailey representatives and their crews did good work, kept things neat, and kept us informed daily. I would recommend.

Tile work installationInstall flooringRemodeling
Casey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We partnered with Bailey on a remodel that encompassed our entire first floor and a good portion of our upstairs. From start to finish the entire team was collaborative, communicative and responsive. We heard nothing but great things from every vendor they partner with and they were on time as promised. Both of…

Bathroom remodelingBuilding designRemodeling+ Responsiveness+ Punctuality+ Quality
Natasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a fantastic experience from planning and design to the final walk through. The whole team is very thorough and lots of planning on the front end ensured that the project stayed right on schedule and within budget through the whole process. I can’t say enough good things about the experience and I’m thrilled…

Customer photo from Natasha's review
Bathroom remodelingGeneral constructionRemodeling+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 77%Overpriced 0%Not sure 15%

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