Experts Reviews · Company report
Bailey Park Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%85+12Replies to reviews 7%66+4.7Craft & service penalty89−1.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Bailey Park Auto Service

Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #526Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 198 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bailey Park Auto Service is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bailey Park Auto Service is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bailey Park Auto Service is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bailey Park Auto Service is better than 85% of auto repair shops.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bailey Park Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bailey Park Auto Service is better than 66% of auto repair shops.B
66

Reviews for your job

Customers hired Bailey Park Auto Service for 8 kinds of job.

Bailey Park Auto Service for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#176 / 457
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “General repairs & maintenance” · showing 20

Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Great service! Quick return! Spotted other things I knew about but didn’t ask for them to look into. Good quality work!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenance
TopTierWayne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Exactly service, great prices, gets you in & out in a timely fashion..

Reasonable priceGeneral repairs & maintenanceA/C installation & repair
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Flexible in getting my car in quickly, fair prices, diligent to check other things.

Reasonable priceGeneral repairs & maintenance
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called in with a car issue, they got me in the next day. They were great with communicating with me about the issue, the fix and the price. In and out, they were fabulous. Car issue running great again!! If you need a mechanic you won’t find a better place than Bailey Park Auto Repair.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
Dirk6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very happy with the honesty, workmanship, and punctuality.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenance
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I would highly recommend Bailey Park Auto. We had an issue with a vehicle while traveling through the area. Bailey Park Auto was extremely helpful, and went above and beyond what they needed to do. Everything was taken care of at a reasonable price. I felt like they really went the extra mile to investigate and…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic
Katrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have a historical truck that was in need of maintenance. The service was great. They were knowledgeable and professional. Everyone was friendly and helpful. I would highly recommend this business. Great experience.

Reasonable priceGeneral repairs & maintenanceWheel alignmentOil change
JamesLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The team at Bailey Park Auto always do a fantastic job with the work on my vehicle. Quick service and good prices.

Great priceSteering & suspension repairGeneral repairs & maintenanceBrakes
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service as always!

Reasonable priceGeneral repairs & maintenance
daveLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We've been going to Bailey Park Auto for 20 plus years. They are honest, friendly, very knowledgeable and their prices are fair. We give them 5 stars year after year.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Betty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service, quick and very professional

Reasonable priceGeneral repairs & maintenanceOil change
Edward4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience, reasonably priced, would recommend

Reasonable priceGeneral repairs & maintenance
ZannieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The belt I had replaced today was diagnosed when they thankfully were able to squeeze me in to attend to a battery issue in Nov. I was unable to drop off my car, today their normal procedure. They were able to set an 8am appt time so I could wait while the service was being performed. I was in and out in 30…

Not sureGeneral repairs & maintenance
Benjamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Very efficient and very professional. Very competent; they fix things right.I highly recommend them.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceA/C installation & repair
Joel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and friendly service, reasonable prices. This will be where I’ll keep taking my car

General repairs & maintenance
LyndaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bailey Park does a fantastic job on our vehicles. My dad trusted them for years so now I do. I do not have to worry about the quality of service or cost. Brian has always been honest and trustworthy (even when it's something you do not want to hear). Baily Park thru the years have worked on many of my vehicles and…

BrakesGeneral repairs & maintenanceOil change
CandaceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As women we are a bit apprehensive to go to auto shops alone… however this place was very different. From the time I set the appointment to when I received my car this place was more than amazing . They are very fair in pricing and service! 10/10 would recommend!

General repairs & maintenance
ChelseaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were fast and friendly, brought the car in first thing in the morning had it repaired and back home well before closing time.

General repairs & maintenance+ Quality+ Professionalism+ Value
ScottLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

General repairs & maintenance
Allison13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceSteering & suspension repairGeneral repairs & maintenanceOil change

Show more general repairs & maintenance reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 3%Not sure 6%

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