Analyzing 9,280,7499.3M ReviewsFor 26,43726.4K Experts

Experts Reviews · Company report
Bailey Park Auto Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%78+18.9Value 14%85+12Replies to reviews 7%66+4.7Craft & service penalty89−1.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Bailey Park Auto Service

Battle Creek, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #526Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.7★ from 198 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bailey Park Auto Service is better than 80% of auto repair shops.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bailey Park Auto Service is better than 78% of auto repair shops.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bailey Park Auto Service is better than 89% of auto repair shops.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bailey Park Auto Service is better than 85% of auto repair shops.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bailey Park Auto Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bailey Park Auto Service is better than 66% of auto repair shops.B
66

Reviews for your job

Customers hired Bailey Park Auto Service for 8 kinds of job.

Bailey Park Auto Service for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#203 / 287
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Wheel alignment”

Pennie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everyone was great They even did a small fix for free that I greatly appreciate Would highly recommend them If you’re looking for quality, honest work go see them

Reasonable priceWheel alignmentOil changeService not listed
Corey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service was great got my vehicle completed in a timely manner.

Reasonable priceSteering & suspension repairWheel alignmentBrakes
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were so thorough and communicated everything. I was very pleased with the service!

Reasonable priceTiresSteering & suspension repairWheel alignment
Katrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have a historical truck that was in need of maintenance. The service was great. They were knowledgeable and professional. Everyone was friendly and helpful. I would highly recommend this business. Great experience.

Reasonable priceGeneral repairs & maintenanceWheel alignmentOil change
Lonzo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The service was friendly and very professional, and above all the pricing was very reasonable...I would and do recommend them to friends,family and strangers 👍

Reasonable priceSteering & suspension repairTire rotationsWheel alignment
Jaclyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

So honest. Genuinely serving you as they would a loved family member. I’ve been taking my car to them for over 10 years.

Great priceTiresWheel alignment
bruce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a very good place to have your vehicle service work done! I'm very happy with the professionalism and the price of the repair. I would definitely recommend Bailey park auto service to everyone!

Wheel alignment+ Punctuality+ Quality+ Professionalism
Garrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Replaced a lot of front end suspension parts myself and took the car in for an alignment. On my drive in the car was still clunking around so I asked the guys at Bailey park auto to check into it. With the alignment they also tightened a few bolts I missed and informed me of another part that needs to be replaced. I…

Wheel alignment+ Punctuality+ Professionalism
howarda month ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairTire rotationsWheel alignment
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Rating only, no written review.

Great priceWheel alignment
GregLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake replacementBrakesAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Oil change24—
General repairs & maintenance22—
Steering & suspension repair12—
Wheel alignment11—
Brakes11—
Auto engine diagnostic8—
A/C installation & repair7—
Engine repair7—

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