How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREBailtek Cleaning and Restoration
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 5.0★ from 499 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Bailtek Cleaning and Restoration for 8 kinds of job.
Bailtek Cleaning and Restoration for carpet steam cleaning
Clear ✕All 84 Google reviews tagged “Carpet steam cleaning”
Steve and Aiden were on time, very professional, and did a great job. Thanks
Once again Bailtek did an exceptional job cleaning and deoderizing my carpet. Stan and Kaleb were very professional and went above and beyond to take.care of everything. I will only call Bailtek for my carpet and cleaning needs.
Have never been satisfied with the larger corporate companies I’ve used in the past for carpet cleaning. I wanted to try a family owned company and came upon BailTex. Hunter and Luka did an excellent job. Very professional and pleasant to have in my home. When needed, BailTex is definitely who I will call.
The guys were very professional and easy to work with. I highly recommend this company.
These guys were incredibly helpful and efficient
Timely appointment, friendly staff, professional job, fair pricing
The employees were very kind, attentive and willing to help with solutions.
I have been a landlord for 40 years. The folks at Bailtek are professional and kind. The carpet looks brand new after their service. I would recommend them to anyone who likes personal service with great results.
Another great experience with this company. After a few accidents by my dog, I needed our carpets cleaned throughout the house. I loved that I could schedule online rather than call. Steve and Kanaan were very kind and professional. And patient with me when I added on a room at the last minute. Highly recommend.
Excellent, courteous, great job!
Caleb did an awesome job. He went above & beyond ensuring our church, fellowship hall & offices look & smell fantastic. Thank you.
The guys at Bailtek are a great crew. They show up on time, go out of their way to make the carpet as clean as possible, and charge a very competitive price. They do a great job!
They did a great job with the carpet and the area rugs. I would definitely recommend them and will definitely be using Bailtek again!
The two guys were very enthusiastic about taking good care of us. They had some tough spots we didn't think they could get out. They explained thoroughly about the age and severity of the stains, but did a better job than we expected. Thanks, guys!
They really no how to handle our no soap carpets and do a great job.
Excellent service, as always!
I love Bailtek because my carpet looks great after they clean it
Great people who have been wonderful work for me for years, and I will always call on them for there service.
We've used Bailtek for years and have always been happy with their work. They show up when they say they will, they do great work at a fair price. We plan to keep using them for our school district in the years to come.
Steve and Gavin came to work on an ink stain in my carpet. Not only did they get that stain out, but they took the initiative to spot clean some other stains that I did not think would come out! My carpet look amazing! They are the best!
I have used bailtek for years and I am always more than happy with the finished job. The workers are very professional and thorough.
Very courteous and did a great job at a great price.
Professional nice young men. They were thorough and efficient.
Always very good, next up duct cleaning.
Our commerical office was steam cleaned thoroughly and quickly. Carpets were dry the next morning.
I would highly recommend thus company for our carpet cleaning. They are very good and do an outstanding job.Best job in cleaning g our carpet in the passed 10 years.
Kaleb Copeland and Blake did an awesome job. Very good representatives of Bailtek.
Stan and Blake did an excellent job working to remove stains and clean the carpets! Very timely and friendly personable. Would highly recommend them to clean your carpets. Thanks so much!
Steve and Kaleb H. Did a great job and gave me some good advice about my carpet.
Kaleb and Steve were phenomenal! Super clean carpets! Fantastic Service! Reasonable Rates!
Steve and Kaleb were the best! I couldn’t have asked for a better crew to clean my carpets. They were fast efficient and made sure not to miss a spot. 10/10 would recommend.
2026, May 1. Just had my office and home cleaned by Steve and Caleb. I have to say they did a great job. Steve went out of his way to move things around and make sure that everything was cleaned spotlessly. I am over the moon impressed with his professionalism. Very kind man as well as exceptional service. I…
Hunter and Ethan were absolutely AMAZING! Great service!!!!
Steve and Caleb gave great service, on time worked quickly, friendly!
Friendy,courteous, prompt and a great price. I would definately use this company again. Bailtex was able to get out stains that I could not with regular carpet shampooer. Steve and John B did a wonderful job.
Steve and Hunter were wonderful. We discussed what I was hoping for regarding the carpet cleaning service. They were able to give me some great advice and education for in between cleanings. They were efficient, respectful, and ensured me that adding a service was perfectly fine. I appreciate the excellent service…
Steve and Caleb were very helpful! Thank you! Everything is fresh!
We had carpets steam cleaned in two of our rental homes. The service was excellent, the employees were friendly and thorough! We fully endorse Bailtek!!
Had Bailtek come out clean our carpet. Have a new puppy who left her mark in a few places. They were on time, professional and efficient. The carpet looks and smells great. Would highly recommend them.
Trent was quick, kind & is a hard worker! We appreciated his services for a pipe burst flooding part of our house, they came back & than cleaned the stains from the carpet! The whole team seems great to work with! I'd recommend Bailtek services at all times for flooding & carpet needs!
Fast quick and fresh smelling! Carpets looked fabulous
Great experience! Their team was friendly and did a great job!
Steve and Kanaan B were punctual and personable. My carpets had not been cleaned in far too long and I am impressed with how good they look. I plan to be a repeat customer.
I have had an amazing experience and will continue to use this company! Professional,fast, thorough, and very respectful. Thank you!
Chris P and Ethan S were both hardworking, efficient and professional. Thank you so much for making our carpets look brand new again!
Review written by Jessica: Fantastic company! I had a sump pump leak- and Bailtek came to my rescue! They came out quickly, did a biowash and cleaned the surrounding carpets, too, for my own peace of mind. Steve and Alex were so gracious about it, too! They did an amazing job! They were exceptional in quality of…
From the customer service in setting up my services to Chris and James S.! They were so professional and super nice! Appreciated their attention to detail cleaning my sectional couch and headboard! Thanks Bailtek! 9:27/25. I am posting again after another fantastic experience with Bailtek! Called yesterday and they…
Hunter and Kanaan were Very Professional Technicians and did a great job on our carpets!! Very Happy.
Stan and Kansan did a great job cleaning our carpet. They were both very knowledgeable and both very friendly and enjoyable to work with. 😊
I've never had a problem with Bailtek and have always done a great job, except this last time. Had carpets cleaned right before Thanksgiving and the spots are already coming back. This was a new guy this time for us and he cleaned 3 rooms (small) in 15 minutes. They looked good when he left but then I noticed he…
Great service great staff Logan Nye and his partner who I can’t remember his name did a wonderful job making our carpets look like new!
Best cleaning ever! Chris and Greg were off the charts and my carpet and furniture looks fabulous!! You went above and beyond!! So nice to do business with a company that cares and delivers exactly what they say!! Thank you!!!
Could not be more happy with this company! After we rescued a dog and my older dog got sick our carpet was completely ruined. Marilyn in the office help me find the right service and got us in very fast!. Chris and Jason P. came to the house and not only did an amazing job but they taught me a little bit about…
Chris, the lead technician was prompt, courteous and extremely professional I cannot recommend Bailtek enough!! Our rugs were really looking rough they got them cleaned up and smelling wonderful!! A++++
5⭐️⭐️⭐️⭐️⭐️ Recommend! I called in on a Wednesday about animal odor on my carpet & getting my ducts cleaned. They were there within 24 hours to start the carpet cleaning procedure. They called 1/2 hr in advance to let me know they were headed that way, were in an out. The carpet cleaning crew did a remarkable job…
Chrispy and Tim did a amazing job, looked like new when they were done and smelt fresh and clean. I recommend them to everyone!
Alex and Steve came out and cleaned my living room carpet. They both did a wonderful job. I highly recommend them!
This business is amazing! My technicians Trevor and Nakima were very professional & friendly that I wanted to invite them for supper! I will definitely use this business in the future! And my carpets are now beautiful and smell GREAT AGAIN!
The technician, Hunter and his helper, Jason G did a great job cleaning our bedroom carpets and living room in the basement. I would define have them come back again.
I was in a hurry to get my carpet cleaned and called to see if they could come that same day. They were able to come with a fee but I was willing to pay. The carpet technicians Chris and John were very friendly and did a great job in cleaning all the carpeted areas. Would highly recommend this company for your carpet needs.
Jason and John came and did a great job cleaning my carpet. Very quick and professional. Highly recommended.
We had Bailtek come out and clean our carpet and our faux leather couch. Chris and Greg were very educated about the products they were using and they explained the entire process. They were extremely polite and did a wonderful jobs removing our pet stain/odor from our carpet and baby spit off our our couch. Thank…
Very friendly and courtesy
ChrisP, and Alex were wonderful to deal with. They were right on time, very kind, and worked quickly and thoroughly. Im very satisfied with their service and will be having them back again in the future.
They did a great job and we plan on using them again!
We have used Bailtec for many years they alway do a good job.
Jon and James did a great job cleaning my carpet in my basement. Thanks so much.
Chris "Chrispy" & Stan S did an amazing job! We are very happy with the service. We will be staying on at least a 6-month routine. We will for sure stick with Chrispy & Stan! Great work!
Steven and Logan did a great job on October 5. They are a great team and my carpets are really clean. There were a couple of spots that I was as certain they wouldn't be able to get out but they did. They were on time, professional, and very thoughtful. Thanks a million to both of them. Bailtek is the best because of their employees.
Great company, very professional, on time, did an amazing job for a good price!
Having two kids and two dogs, my carpet takes a good beating. Bailtek is always able to get them looking brand new!
Kurt and his team were absolutely amazing. The carpets looked great. The service was great. Would highly recommend.
They did a wonderful job, prompt and polite!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 84 | $146–$315 |
| HVAC duct & vent cleaning | 78 | $471–$928 |
| General carpet cleaning | 62 | $126–$277 |
| Upholstery cleaning | 27 | $164–$297 |
| Pet stain & odor removal | 25 | $131–$360 |
| Area rug cleaning | 16 | $126–$404 |
| Water damage-related cleanup & repair | 16 | — |
| Flood restoration | 5 | $163–$621 |
