How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREBailtek Cleaning and Restoration
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 5.0★ from 499 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Bailtek Cleaning and Restoration for 8 kinds of job.
Bailtek Cleaning and Restoration for general carpet cleaning
Clear ✕All 62 Google reviews tagged “General carpet cleaning” · showing 20
Stan & Blake did a great job cleaning our carpets. They were knowledgeable, friendly, and professional.
First time customer and I could not be happier with the work. Carpet looks new again, the men (Trent and Luka) were very professional, efficient and informative. Thank you!
Another great experience with this company. After a few accidents by my dog, I needed our carpets cleaned throughout the house. I loved that I could schedule online rather than call. Steve and Kanaan were very kind and professional. And patient with me when I added on a room at the last minute. Highly recommend.
Since I discovered Bailtek several years ago, I won't use anyone else. Always a great, thorough job by personable and polite employees.
Easy to schedule. Show up on time ready to work. They do a very thorough job, no short cuts.
Steve and Gavin did a fantastic job on my sofas and carpets. Everything feels renewed and refreshed! I've been using Bailtek for years and have always had the best care and customer service. This time was no different, and will absolutely be giving them a call for any future needs!
They did a really good job and were quick and professional. We always use bailtek and everytime they make our carpets look brand new
Chestnut Hills Apartments has worked with BailTek for years and is always 100% satisfied with their services. We are extremely happy customers!
The services BailTek provided for us were long overdue. I appreciated the hard-working team approach of both teams that serviced us today! Chris and Greg explained the process of air-duct cleaning to me and their performance earned my respect. Steve and Kaleb quickly and efficiently took care of all the rugs, rooms…
Highly recommend! They will be right there when you need them, and their work is always top tier.
Review written by Jessica: Fantastic company! I had a sump pump leak- and Bailtek came to my rescue! They came out quickly, did a biowash and cleaned the surrounding carpets, too, for my own peace of mind. Steve and Alex were so gracious about it, too! They did an amazing job! They were exceptional in quality of…
have been using this company for a few years now to clean apartments. Very professional, quick and responsive.
Great Service by Steve. Always on time and got out a red stain. Great value for the money.
Jason and John came and did a great job cleaning my carpet. Very quick and professional. Highly recommended.
Young men very professional and courteous. Did good job
They were nice and real fast in and out
Hands down the best carpet cleaning company in Battle Creek. Highly recommend! Staff is extremely knowledgeable and office staff is fantastic to work with!
Fast, efficient, and top notch workmanship. Carpet cleaning, pet odor & stain removal, to large scale water damage restoration, they have the experience needed to complete the job correctly and with a reasonable price.
John and James were professional, personable and it appears good at what they do.
Outstanding company, outstanding people, great results, all at a very reasonable cost. We have had several cleaning companies do work on our house, and Bailtek is by far the best. Both Chris and James did excellent work in a very timely manner and took great pains to avoid damage to our floors and furniture. James…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 84 | $146–$315 |
| HVAC duct & vent cleaning | 78 | $471–$928 |
| General carpet cleaning | 62 | $126–$277 |
| Upholstery cleaning | 27 | $164–$297 |
| Pet stain & odor removal | 25 | $131–$360 |
| Area rug cleaning | 16 | $126–$404 |
| Water damage-related cleanup & repair | 16 | — |
| Flood restoration | 5 | $163–$621 |
