How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREBailtek Cleaning and Restoration
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 5.0★ from 499 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Bailtek Cleaning and Restoration for 8 kinds of job.
Bailtek Cleaning and Restoration for general carpet cleaning
Clear ✕All 62 Google reviews tagged “General carpet cleaning”
Stan & Blake did a great job cleaning our carpets. They were knowledgeable, friendly, and professional.
First time customer and I could not be happier with the work. Carpet looks new again, the men (Trent and Luka) were very professional, efficient and informative. Thank you!
Another great experience with this company. After a few accidents by my dog, I needed our carpets cleaned throughout the house. I loved that I could schedule online rather than call. Steve and Kanaan were very kind and professional. And patient with me when I added on a room at the last minute. Highly recommend.
Since I discovered Bailtek several years ago, I won't use anyone else. Always a great, thorough job by personable and polite employees.
Easy to schedule. Show up on time ready to work. They do a very thorough job, no short cuts.
Steve and Gavin did a fantastic job on my sofas and carpets. Everything feels renewed and refreshed! I've been using Bailtek for years and have always had the best care and customer service. This time was no different, and will absolutely be giving them a call for any future needs!
They did a really good job and were quick and professional. We always use bailtek and everytime they make our carpets look brand new
Chestnut Hills Apartments has worked with BailTek for years and is always 100% satisfied with their services. We are extremely happy customers!
The services BailTek provided for us were long overdue. I appreciated the hard-working team approach of both teams that serviced us today! Chris and Greg explained the process of air-duct cleaning to me and their performance earned my respect. Steve and Kaleb quickly and efficiently took care of all the rugs, rooms…
Highly recommend! They will be right there when you need them, and their work is always top tier.
Review written by Jessica: Fantastic company! I had a sump pump leak- and Bailtek came to my rescue! They came out quickly, did a biowash and cleaned the surrounding carpets, too, for my own peace of mind. Steve and Alex were so gracious about it, too! They did an amazing job! They were exceptional in quality of…
have been using this company for a few years now to clean apartments. Very professional, quick and responsive.
Great Service by Steve. Always on time and got out a red stain. Great value for the money.
Jason and John came and did a great job cleaning my carpet. Very quick and professional. Highly recommended.
Young men very professional and courteous. Did good job
They were nice and real fast in and out
Hands down the best carpet cleaning company in Battle Creek. Highly recommend! Staff is extremely knowledgeable and office staff is fantastic to work with!
Fast, efficient, and top notch workmanship. Carpet cleaning, pet odor & stain removal, to large scale water damage restoration, they have the experience needed to complete the job correctly and with a reasonable price.
John and James were professional, personable and it appears good at what they do.
Outstanding company, outstanding people, great results, all at a very reasonable cost. We have had several cleaning companies do work on our house, and Bailtek is by far the best. Both Chris and James did excellent work in a very timely manner and took great pains to avoid damage to our floors and furniture. James…
1000% recommend these guys! They're very friendly, attentive and just overall better than the rest of em! Sean Doud made my business look like new after he left and had a smile on his face the whole time. Will definitely be using bailtek again!
We have used Bailtek at our Mobile Home Community and they have been great! I have dealt with Sean D. and he is very professional, on time, always checks in with the office staff before and after the job. I would highly recommend the company and Sean for any job!
Chris and Sean came today to clean our basement carpet. They had great communication, were friendly and did a great job! The price quoted was exact(no hidden costs) and I will definitely refer them!
Always prompt and friendly with up to date equipment!
They did an excellent job! Very professional and thorough.
Steven and Logan did a great job on October 5. They are a great team and my carpets are really clean. There were a couple of spots that I was as certain they wouldn't be able to get out but they did. They were on time, professional, and very thoughtful. Thanks a million to both of them. Bailtek is the best because of their employees.
I had a very dirty rug that needed cleaning. They did a great job and price was reasonable. Rug looks like brand new now.
The quality of the work performed is always above and beyond expectations. This is our third visit from BailTek. Such a pleasant experience!
Superb service, will definitely use again!
Always does an EXCELLENT Job!
Great company, great prices. I have been using you for several years now, I wont go anywhere else. We had our 3 bedrooms, area rug, and couch cleaned a few weeks ago by Chris.P. He was amazing, and great to work with, very knowledgeable. Answered every question, and extremely respectful, and quick! I cant say enough…
I had two different crews come. First crew did air ducts. They were very professional and thorough. Spent a lot of time working on everything. No issues at all. Second crew did carpet cleaning. Both of these guys as well were very professional and respectful. However I felt that they rushed the carpet cleaning. I…
Wonderful service at the last minute. They came thru at the last minute to clean the carpet. Did a great job. Thank you Bailtek👍👍
I have used Bailtek several times over the last few years. The guys are always professional, thorough, knowledgeable and prompt. Chris and Jason did such a fantastic job today! Call Bailtek - you won’t regret it!
Trevor and Jason came out this morning to clean basement carpet that I thought was beyond help. Between pet stains and the recent heavy rains and leaks that happened I didn’t think there would be a positive outcome. They were prompt and efficient and the carpet looks almost new. I am absolutely amazed at the…
Bailtek and thier technicians do an amazing job, thank you for your help!
Bailtek was the best when it came to cleaning our carpets prior to our house sale. They provided me with an estimate over the phone, were flexible/available when I had to change the dates, and when I added two extra rooms at the last minute, they were able to accommodate my needs and make the adjustment. Marilyn was…
5 star business! Cleaned 2 rooms, stairs and my huge sectional couch. Professional, on time, courteous, exceeded expectations.
Great job. Carpet was clean and fresh. Worked quickly.
BailTek did the best job we have had done in many years. With white carpeting in our livingroom, the quality of cleaning makes a big difference. BailTek left the carpet almost dry and looking like it was just installed back in 2000! (Carpet is 20 years old.) Superior attention to detail and professionalism. I will…
BailTek did a great job cleaning our large area rug, it looked great when done.
They were quick and efficient. Good job.
I use Bailtek to clean several carpets a month at the business I manage. They are always super quick to respond to my emails and phone calls and very pleasant when scheduling. The crews they send are always friendly and efficient. Thank you Bailtek for helping me out on the many occasions I forget to schedule…
I have been using BailTek for the past few years for my long term rentals. They are prompt with their communication and always present all of the options so I can make the best decision. The carpet cleaning services has been wonderful and they have been able to get out some hard to get out stains! Also, we have…
I’ve used Bailtek a few times now for carpet cleaning and won’t use anyone else from now on. Reasonable pricing, professional and excellent quality. Highly recommend.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 84 | $146–$315 |
| HVAC duct & vent cleaning | 78 | $471–$928 |
| General carpet cleaning | 62 | $126–$277 |
| Upholstery cleaning | 27 | $164–$297 |
| Pet stain & odor removal | 25 | $131–$360 |
| Area rug cleaning | 16 | $126–$404 |
| Water damage-related cleanup & repair | 16 | — |
| Flood restoration | 5 | $163–$621 |
