Experts Reviews · Company report
Bailtek Cleaning and Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Bailtek Cleaning and Restoration

Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 5.0★ from 499 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bailtek Cleaning and Restoration is better than 98% of rug cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bailtek Cleaning and Restoration is better than 97% of rug cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bailtek Cleaning and Restoration is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bailtek Cleaning and Restoration is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bailtek Cleaning and Restoration is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bailtek Cleaning and Restoration is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Bailtek Cleaning and Restoration for 8 kinds of job.

Bailtek Cleaning and Restoration for HVAC duct & vent cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$471–$928
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 78 Google reviews tagged “HVAC duct & vent cleaning” · showing 40

Abbey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

From setting up the appointment with JJ to having the techs Chris P and Kanaan B come out- from start to finish was great. They were very friendly, professional and did a great job! Thank you again!

Great priceHVAC duct & vent cleaning
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jason and Alex did a great job cleaning our air ducts. They were both professional and friendly, explaining the process and patiently listening to our questions. Bailtek has always been good to work with for carpet cleaning and flood cleanup.

HVAC duct & vent cleaning
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Highly recommend Bailtek duct cleaning services. JP and Blake did a great job, were very professional and friendly!

Paid $500+Great priceHVAC duct & vent cleaning
Krista3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have used Bailtek twice and have been impressed every time. Chris and Greg are professional, thorough, and would highly recommend. I will be calling them again for future second stair interior dry vent cleaning.

Paid $100–150Great priceHVAC duct & vent cleaning
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

BailTek sent Chris an Kanaan out to clean our air ducts. They were very polite, professional and efficient. They explained every step before they started and then explained what they were doing and why as they proceeded. They showed me each of the access points they created and the plugs or patches they installed to…

Paid $500+Reasonable priceHVAC duct & vent cleaning
ThomasLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris and Alex did a great job. Explained what and how they would do the job. Good communication before arriving and during the process. Very happy with the work.

Paid $450–500Reasonable priceHVAC duct & vent cleaning
Bev7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

The crew, Chris and Alex, explained in detail before they started the job what they would be doing, how long it could take, and the costs involved. I appreciated that information upfront. I might suggest they wear the disposable shoe covers when possible.

Paid $500+Reasonable priceHVAC duct & vent cleaning
TrennaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have had them do my carpets and my air ducts and they have done an awesome hobby on both! Greg J and Chris P were polite courteous, professional and very easy to work with! Would highly recommend

HVAC duct & vent cleaning
ChristUMC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bailtex, did a great job cleaning, HVAC duct & vent cleaning. They were on time, very professional. We will use their services again.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Ronda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

BailTek did a super job on cleaning my ductwork! Staff arrived on time, were courteous, friendly, & professional. They provided and explained pictures after the cleaning. Definitely would recommend & use again.

Paid $400–450Reasonable priceHVAC duct & vent cleaning
amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional nice young men. They were thorough and efficient.

Paid $500+Reasonable priceCarpet steam cleaningHVAC duct & vent cleaning
DavidLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very happy with the duct work clean out. Chris and Blake did a great job, explained everything really well, took good care of our home, and cleaned up as if they were never there. Thank you for the great service.

Paid $500+Reasonable priceHVAC duct & vent cleaning
beth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Guys- Chris and Blake- were knowledgeable, on time and eager to show us what they cleaned. I really appreciated the before and after photos. Thank you for a job well done!

Reasonable priceHVAC duct & vent cleaning
ashley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very happy with our prompt service and scheduling for our duct cleaning. Greg J and Chris were wonderful to work with and even recommended checking our dryer vents which was not needed and appreciated their honesty in not needing it done. They even wished my husband a happy Father’s Day!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Scott14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris and Greg are friendly, professional, courteous, thorough, knowledgeable, respectful and most importantly got along with our doggies. They told me exactly what was happening, cleaned my vents and such very quickly and completely, and were willing to go above and beyond by offering to re-install some vent covers…

Paid $450–500Reasonable priceHVAC duct & vent cleaning
Shay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bailtek did an amazing job cleaning out our dryer vent and bathroom fan vents. There were nests in all of them, active birds in 3 of them & 2 dead birds in another. They were efficient, communicated well and so helpful! They also installed the vent covers I bought from Lowe’s while they were up there so hopefully I…

Paid $500+Reasonable priceHVAC duct & vent cleaning
rknobi21 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris and Alex out to my home for air duct cleaning April 27th. Great job! Very professional. Explained everything before they did it. My dryer vent particularly bad. They showed me the "after" pictures. Am so glad it was taken care of. Hats off to everyone at BailTek!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Marcia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The services BailTek provided for us were long overdue. I appreciated the hard-working team approach of both teams that serviced us today! Chris and Greg explained the process of air-duct cleaning to me and their performance earned my respect. Steve and Kaleb quickly and efficiently took care of all the rugs, rooms…

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Lori13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chis and Greg cleaning our dryer vent in just a few minutes and did it all from outside. Happy we chose Bailtek, will definitely use them again. 4/16/26 The guys did a great job! Friendly and worked hard, they steamed about 800 sf of tile on our main floor and it looks amazing. Would definitely recommend and hire again.

Paid $100–150Great priceHVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Troy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris and his helper were very professional and thorough when I came to getting the job done for us. Also very affordable. I would definitely recommend them to anyone looking for duct cleaning.

Paid $450–500Great priceHVAC duct & vent cleaning
Georganna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Called to have my dryer duct work cleaned. I spoke with Marilyn and she was very sweet and helpful. Chris and Kanaan arrived promptly, were kind and courteous and got the job done quickly. Thanks, Bailtek!

HVAC duct & vent cleaning
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Chris P and Kevin C did a great job cleaning my air ducts. They were thorough and explained all the steps before they did them.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional; I was called 1/2 hour before arrival (as promised) to let me know they were on their way. When the technicians arrived they were polite and happy to answer my questions. After cleaning the duct work they went through the before and after pictures and explained simple ways I can help maintain our improved indoor air quality.

Paid $450–500Reasonable priceHVAC duct & vent cleaning
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We called on Friday to have the ductwork cleaned due to a furnace issue and Bailtek came at 9am on Monday, just as scheduled. They were done in 3 hours at the price quoted. Chris and Alex were great to work with and we will definitely use Bailtek again.

Paid $450–500Reasonable priceHVAC duct & vent cleaning
dena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our technicians were Chris and Greg J. They were on time, very knowledgeable, explained the process and answered all of our questions. Would recommend.

Paid $500+Reasonable priceHVAC duct & vent cleaning
Marsha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Chris P and Kevin were our technicians and cleaned our air ducts. They were very thorough and professional. I would highly recommend them and your service.

HVAC duct & vent cleaning
KristinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris and Greg fit us in earlier due to a cancellation, they showed up quickly. They were very kind, professional and did a great job cleaning our dryer vent. Would use again and recommend.

Paid $100–150Reasonable priceHVAC duct & vent cleaning
Cyndi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris and Greg came out today and cleaned my air ducts. They explained everything they were doing and were very respectful of my home. I'm very happy with the service they provided. If you have not cleaned your air ducts, you might really consider it because mine were a mess.

Paid $450–500Reasonable priceHVAC duct & vent cleaning
Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Crispy and Greg J did a fantastic job on cleaning the air ducts in our home. They were very considerate of our home and animals. Very appreciative for the photos and education along the way and to see the before and after photos of what was removed from the ducts was impressive. Highly recommend!

Paid $450–500Reasonable priceHVAC duct & vent cleaning
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris P. and Greg J. arrived on time. Explained all procedures in details. Throughout the process, shared before and after pictures. Both were extremely courteous, professional, and very respectful of our home. Would highly recommend Bailtek to anyone! Bailtek here for duct and vent cleaning.

Great priceHVAC duct & vent cleaning
Lori7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris and Greg were fantastic from beginning to end cleaning our air ducts and vents! They were kind, respectful and they educated us as well! They were also punctual and did not leave a big mess. And, they reviewed their process and cost up front with honesty and transparency! They were referred to us from another…

Paid $450–500Reasonable priceHVAC duct & vent cleaning
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had the BailTek team in today to clean our air ducts, Chris and Greg rocked!! Everything went exactly as described, communication was spot on and both Chris and Greg we wonderful to work with. Highly recommend.

Paid $500+Great priceHVAC duct & vent cleaning
Patty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris and Greg did a great job!

Paid $500+Reasonable priceHVAC duct & vent cleaning
Jenna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I didn’t want to waste any time submitting a review on my duct cleaning service with Chris “Crispy” and Greg J. They showed up and walked through my house with me, went over exactly what to expect with absolute professionalism and kindness. I have young kids and they were kind to them and extremely helpful keeping…

Great priceHVAC duct & vent cleaning
Katie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had our vents cleaned and Chrispy and Greg did an amazing job! Everything was explained well and they were very efficient. Thanks, guys!!!

Paid $500+Reasonable priceHVAC duct & vent cleaning
CarleenLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a very positive experience with Bailtek starting at the phone call to the office to get a quote and schedule a duct cleaning. Chris and Kanaan did a phenomenal job in a quick, fun, and professional way. Our pups even got some lovin'. Highly recommend Bailtek!

Great priceHVAC duct & vent cleaning
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

All air ducts cleaned—excellent job. Very punctual, clean, thorough, professional, a d kind. Greg and Kaleb were terrific.

Reasonable priceHVAC duct & vent cleaning
PaigeLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kaleb C. was awesome. My tiles, LVT, and concrete has never looked better! It was incredibly easy to get on the schedule and the young men were very professional.

Great priceMold inspectionHVAC duct & vent cleaningService not listed
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and Greg went above and beyond to ensure proper air flow through my dryer vents. Highly recommend and will use there services in the future!

HVAC duct & vent cleaning
joshLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and Greg did a great job on my ductwork today. They seemed very knowledgeable and gave me tips on how to keep things running smoothly. I would recommend them!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality

Show more HVAC duct & vent cleaning reviews (38 more) →

Price

$434+81% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 60%Overpriced 1%Not sure 1%

Jobs customers hired them for

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