How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREBailtek Cleaning and Restoration
Battle Creek, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 50 rug cleaning · 5.0★ from 499 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Bailtek Cleaning and Restoration for 8 kinds of job.
Bailtek Cleaning and Restoration for pet stain & odor removal
Clear ✕All 25 Google reviews tagged “Pet stain & odor removal”
They did a really good job and were quick and professional. We always use bailtek and everytime they make our carpets look brand new
I used Bailtek for the first time today. Technicians Steve and Johnathon cleaned my large sectional and chair. They did a great job, very thorough and personable. I would use this company again.
Kaleb Copeland and Kevin called at about 12:15 and I wasn’t home but Kaleb said that’s not a problem we said we were gonna be there at 1:00 So we will wait and they waited till one till I got here and they cleaned the couch and the mattress in about 30 minutes and we’re very nice and kind
From the customer service in setting up my services to Chris and James S.! They were so professional and super nice! Appreciated their attention to detail cleaning my sectional couch and headboard! Thanks Bailtek! 9:27/25. I am posting again after another fantastic experience with Bailtek! Called yesterday and they…
Could not be more happy with this company! After we rescued a dog and my older dog got sick our carpet was completely ruined. Marilyn in the office help me find the right service and got us in very fast!. Chris and Jason P. came to the house and not only did an amazing job but they taught me a little bit about…
5⭐️⭐️⭐️⭐️⭐️ Recommend! I called in on a Wednesday about animal odor on my carpet & getting my ducts cleaned. They were there within 24 hours to start the carpet cleaning procedure. They called 1/2 hr in advance to let me know they were headed that way, were in an out. The carpet cleaning crew did a remarkable job…
Jason and John came and did a great job cleaning my carpet. Very quick and professional. Highly recommended.
We had Bailtek come out and clean our carpet and our faux leather couch. Chris and Greg were very educated about the products they were using and they explained the entire process. They were extremely polite and did a wonderful jobs removing our pet stain/odor from our carpet and baby spit off our our couch. Thank…
Fast, efficient, and top notch workmanship. Carpet cleaning, pet odor & stain removal, to large scale water damage restoration, they have the experience needed to complete the job correctly and with a reasonable price.
Excellent work at a fair price. The young men represented the company well. Ask for "Chrispy" and Hunter. They did an excellent job!
1000% recommend these guys! They're very friendly, attentive and just overall better than the rest of em! Sean Doud made my business look like new after he left and had a smile on his face the whole time. Will definitely be using bailtek again!
Wonderful customer service, easy payment options and a very thorough job completed. Well done!
Great company, great prices. I have been using you for several years now, I wont go anywhere else. We had our 3 bedrooms, area rug, and couch cleaned a few weeks ago by Chris.P. He was amazing, and great to work with, very knowledgeable. Answered every question, and extremely respectful, and quick! I cant say enough…
I had two different crews come. First crew did air ducts. They were very professional and thorough. Spent a lot of time working on everything. No issues at all. Second crew did carpet cleaning. Both of these guys as well were very professional and respectful. However I felt that they rushed the carpet cleaning. I…
I have used Bailtek several times over the last few years. The guys are always professional, thorough, knowledgeable and prompt. Chris and Jason did such a fantastic job today! Call Bailtek - you won’t regret it!
BailTek did the best job we have had done in many years. With white carpeting in our livingroom, the quality of cleaning makes a big difference. BailTek left the carpet almost dry and looking like it was just installed back in 2000! (Carpet is 20 years old.) Superior attention to detail and professionalism. I will…
Good service at a reasonable price. They got out an adhesive stain that I thought would be impossible. Definitely would recommend.
I’ve used Bailtek a few times now for carpet cleaning and won’t use anyone else from now on. Reasonable pricing, professional and excellent quality. Highly recommend.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 84 | $146–$315 |
| HVAC duct & vent cleaning | 78 | $471–$928 |
| General carpet cleaning | 62 | $126–$277 |
| Upholstery cleaning | 27 | $164–$297 |
| Pet stain & odor removal | 25 | $131–$360 |
| Area rug cleaning | 16 | $126–$404 |
| Water damage-related cleanup & repair | 16 | — |
| Flood restoration | 5 | $163–$621 |
