Baker Brothers Plumbing, Air & Electric logo
Baker Brothers Plumbing, Air & Electric
Dallas, TX · 4.8★ (24,634)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%13+2Craft & service 20%86+17.2Value 10%59+5.9Momentum 8%6+0.5Track record 7%99+6.9Accountability 5%75+3.8Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40
RankPosition by Experts Score among all companies we track in this category.#62
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$393
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.4.1%

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See this company’s reviews and prices for that job.

Baker Brothers Plumbing, Air & Electric for sump pump repair

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 17

All 10 Google reviews tagged “Sump pump repair”

★★★★★ Don · Edited 10 months ago

Fernando Sampson is an excellent representative of Baker Bros.

Outdoor plumbing system repairSump pump repairDuctless heating & A/C services+ Punctuality+ Quality+ Professionalism
★★★★★ Diane · Edited 2 years ago

We had leaked water on floor of bathroom. The repairman discovered toilet leaking in two places. I bought a new Kohler toilet, it was installed next morning. Good work

Toilet repairPlumbing leak detectionFaucet repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Bridget · 3 years ago

Kevin was great along with his helper he had with him. We will use Bakers Brothers more due to the professionalism and communication that was displayed.

Sump pump repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Safeeya · 3 years ago

Sink not draining.

Sump pump repair+ Responsiveness+ Professionalism+ Value
★★★★★ Ramon · 3 years ago

Able to get a timely appointment.explain options in a concise manner.

Sump pump repair+ Responsiveness+ Professionalism
★★★★★ Mark · 3 years ago

They got someone out quickly and Chuck H was friendly, helpful, and fast.

Sump pump repair
★★★★★ Mi · Edited 3 years ago

Great speedy and honest.

Sump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · 4 years ago

Michael came when he said he would, and took care of the issue. I do wish they had warned us about this potential when they installed the system two months ago so I could have avoided the call, but Michael was kind, patient and explained everything well.

Toilet repairSump pump repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Reba · Edited 3 years ago

Rating only, no written review.

Sump pump repairService not listed+ Punctuality+ Quality+ Value
★★★★★ James · 4 years ago

Rating only, no written review.

A/C system maintenancePlumbing leak detectionHeating system maintenance+ Responsiveness+ Punctuality+ Quality

Why it scores 40How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%13+2Craft & service 20%86+17.2Value 10%59+5.9Momentum 8%6+0.5Track record 7%99+6.9Accountability 5%75+3.8Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction11
Reliability13
Craft & service86
Value59
Momentum6
Track record99
Accountability75

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